Panache Cruises Recenzje 2822

Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We cannot thank Karen enough for what she has done for us. She always goes that extra mile to satisfy our needs for our perfect cruise. We have alway used Karen in the past and will continue to d... Zobacz więcej

Oceniono na 5 z 5

Helen from Panache was excellent. Very friendly and efficient. She sorted out a trip to Egypt including a cruise down the Nile and was able to accommodate our dates and extra requirements without any... Zobacz więcej

Oceniono na 5 z 5

We never have to worry when we book our cruises with Catherine Divan. She’s meticulous in everything she does and if we ever have a query, Catherine responds immediately. She’s a pleasure to deal with... Zobacz więcej

Oceniono na 5 z 5

I’ve used Panache to book my last 3 cruises, each time with Karen. On every occasion she has been outstanding. Really personal service to organise what I need. Genuinely interested in understanding my... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Agencja podróży
  2. Biuro organizujące wycieczki statkiem

Napisane przez firmę

Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 37% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Oceniono na 5 z 5

My very helpful cruise connoisseur

My very helpful cruise connoisseur, Jill Hurst, who came highly recommended by a friend, was brilliant from the first point of contact and guided me through the many options and booking process. Thank you so much.

21 kwietnia 2026
Oceniono na 5 z 5

Excellent !

Excellent !
Lisa took time to talk us through the process, answered all our questions and was very patient when we changed our minds several times.
Very impressive service !

21 kwietnia 2026
Oceniono na 5 z 5

Smooth experience with Panache!

Prompt reply for my initial enquiry, and information that I requested was provided.
Great price with added “Founders” benefits. Lisa was helpful, not “pushy” and was genuinely interested in finding us the holiday we were looking for. A pleasure to deal with!

21 kwietnia 2026
Oceniono na 5 z 5

Jill, a consumate professional

Jill was friendly, very knowledgable and did exactly what she said she would do and came back to me first thing the next day after my enquiry - as promised.
Great last minute deal for a 14 day Regent cruise.
I booked the cruise immediatley after a slick and professional service.

20 kwietnia 2026
Oceniono na 5 z 5

Helen from Panache was excellent

Helen from Panache was excellent. Very friendly and efficient. She sorted out a trip to Egypt including a cruise down the Nile and was able to accommodate our dates and extra requirements without any problems. Really looking forward to the trip and confident we are in good hands.

17 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Joe and his Panache Cruises colleagues…

Joe and his Panache Cruises colleagues worked seamlessly to ensure our recent Azamara Cruise out of Panama City was a success. They left no stone unturned in the lead up to our holiday. Happy to continue using their services.

20 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

CONSISTENTLY EXCELLENT SERVICE FROM CATHERINE DIVAN

We never have to worry when we book our cruises with Catherine Divan. She’s meticulous in everything she does and if we ever have a query, Catherine responds immediately. She’s a pleasure to deal with and I’d highly recommend her if you’re looking for an excellent cruise agent.

18 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Second cruise booked via panache

Second cruise booked via panache, always had a super booking experience working with Amanda, helping us with information for visa requirements, and this time with Jill, getting us a great deal on a European river cruise. Thanks very much

8 kwietnia 2026
Oceniono na 5 z 5

Excellent Service...

We cannot thank Karen enough for what she has done for us.
She always goes that extra mile to satisfy our needs for our perfect cruise.
We have alway used Karen in the past and will continue to do so in the future.
We were so pleased to discover that Karen is working for Panache Cruises after being told she had left her previous post.
Karen is really friendly, listens well to what we want when planning our cruises and extremely professional
We would highly recommend her to help organise your perfect cruise

10 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

My perfect cruise companion

I’ve used Panache to book my last 3 cruises, each time with Karen. On every occasion she has been outstanding. Really personal service to organise what I need. Genuinely interested in understanding my needs and experience, not only before I book but throughout the whole process and after I’ve returned. Really friendly and efficient and nothing is too much trouble. Wouldn’t hesitate to recommend.

18 kwietnia 2026
Opinia niezależna
Logo Panache Cruises

Odpowiedź od Panache Cruises

Dear David Garrigan,

Thank you so much for sharing this wonderful feedback. We’re delighted to hear that you’ve chosen Panache for your last three cruises, and it’s fantastic to know that Karen has consistently delivered the personal, attentive service you value. We’re truly grateful for your continued trust and for your willingness to recommend us.

Best Regards,
Panache Cruises

Oceniono na 5 z 5

We often use Panache to book luxury…

We often use Panache to book luxury cruises and this time we booked a very special trip for 2027. Kathryn was fantastic and worked on her day off to ensure we got the trip and cabin we needed. I have recommended Panache to many cruisers we have met.

17 kwietnia 2026
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Odpowiedź od Panache Cruises

Dear Karen,

Thank you so much for your wonderful review and for continuing to choose Panache for your luxury cruise holidays. We’re thrilled to hear that your 2027 trip is now secured and that Kathryn was able to go above and beyond to make sure you received the exact itinerary and cabin you wanted. Word of mouth recommendations from experienced travellers is one of the highest compliments we can receive, and we’re truly grateful for your trust and support.

Best Regards,
Panache Cruises

Oceniono na 4 z 5

Panache are a great cruise travel agent…

Panache are a great cruise travel agent and extremely knowledgeable and go to a lot of trouble to get your cruise and needs sorted. If I had one small criticism it would be that they don't seem to be very proactive once a booking has been taken. It seems I always have to contact them if something is required. We are experienced and well organised travellers so don't need a lot of cossetting but the occasional call nearer to the time of a cruise or occasionally in the intervening period between booking and departure, just to check all is well and nothing more is needed would be nice.

20 stycznia 2026
Oceniono na 5 z 5

Louise Barlow... You were Great

This was our 1st time looking to book a cruise, and Louise Barlow was my personal Cruise connoisseur. From the moment we were first in contact, Louise was great, in fact she was exceptional. From tailoring everything we asked for , From flights to hotels to cabins to packages she was on it. I contacted several travel agents and cruise companies and Louise was the main reason I went with Panache Cruises. Yes the price was fab too, but she sealed the deal. Her knowledge and her service skills were top notch, and she really went out her way to help us get a great stay in Barbados followed with a Caribbean cruise. Nothing was too much for her. And to top it all she will be our point of contact through this whole journey. Louise, It was a pleasure having spoken to you and you went way beyond any customer service interaction I have ever had, right from the get go. I will definitely be recommending you and Panache Cruises to anyone who asks about Cruises. And I would definitely book with you again. I cant thank you enough fir your help and advice in helping us find our 1st cruise( hopefully not be our last) . Your a credit to the company.

16 kwietnia 2026
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Odpowiedź od Panache Cruises

Dear Karen,

Thank you for sharing such an incredible review. We’re thrilled to hear that Louise made your very first cruise‑booking experience exceptional from start to finish. From tailoring every detail, to going above and beyond to secure the perfect Barbados stay and Caribbean cruise, it’s wonderful to know her knowledge and dedication made such a difference. We’re delighted she’ll be your point of contact throughout your journey, and we truly appreciate your recommendation. Louise is indeed a credit to Panache Cruises, and we look forward to helping you plan many more adventures.

Best Regards,
Panache Cruises

Oceniono na 5 z 5

Friendly and heipful.

My Connoixxeur Jen was very helpful and friendly.and has been attentive in heiping me with the queries i had with mr booking.

13 kwietnia 2026
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Odpowiedź od Panache Cruises

Dear customer,

Thank you for your kind feedback. We’re delighted to hear that Jen was so friendly, helpful, and attentive while supporting you with your booking queries. We truly appreciate you taking the time to share your experience.

Best Regards,
Panache Cruises

Oceniono na 5 z 5

Excellent Service

We have always used another cruise company but seeing a special deal, we decided to look at Panache. We were not disappointed. Out adviser, Dean, couldn't have been more helpful making suggestions for cabins and hotels that he felt would give us a better experience. He responded immediately to any e mails sent with additional quotes. We were surprised at the deal we managed to obtain with his help.

15 kwietnia 2026
Opinia niezależna
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Odpowiedź od Panache Cruises

Dear Allan M,

Thank you for your wonderful feedback. We’re delighted to hear that Dean was so helpful in guiding you through your options and suggesting cabins and hotels to enhance your experience. It’s great to know he responded quickly to your emails and helped you secure such an excellent deal. We truly appreciate you giving Panache Cruises a try and are thrilled you weren’t disappointed.

Best Regards,
Panache Cruises

Oceniono na 5 z 5

Cruise of New Zealand and part Australia

I found Joe very helpful, patient, personable and knowledgeable re: my cruise booking of New Zealand and part of Australia.

15 kwietnia 2026
Opinia niezależna
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Odpowiedź od Panache Cruises

Dear Helen Keag,

Thank you for your kind feedback. We’re delighted to hear that Joe was so helpful, patient, and knowledgeable while assisting with your New Zealand and Australia cruise booking. We truly appreciate you taking the time to share your experience.

Best Regards,
Panache Cruises

Oceniono na 5 z 5

Best service I have experienced.

Robert Ledsham was superb in exploring what we were looking for on our first River Cruise and then provided us with a number of options and even went the extra mile in researching these again to find the flight times that suited us. His knowledge of the destinations and cruise types was excellent. He made the whole booking process so simple. We will definitely be using him again to plan and book our future cruises. Thank you so much to Robert and Panache Cruises.

16 kwietnia 2026
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Odpowiedź od Panache Cruises

Dear Simon Groves,

Thank you for sharing such wonderful feedback. We’re delighted to hear that Robert took the time to understand exactly what you were looking for on your first river cruise and provided a range of well researched options. It’s great to know he went the extra mile to find flight times that suited you and made the entire booking process simple. We truly appreciate your kind words and know Rob will look forward to helping you plan many more cruises in the future.

Best Regards,
Panache Cruises

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