We were impressed to have all our questions answered fully without delay. Galaxy agent Jim was happy to communicate by phone and email so that we have a reference to refer to for our decision to go ah... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Another great cruise organised by Adam at Galaxy cruises, Flights, a couple of nights in Venice exploring before we joined our cruise around the Adriatic then finishing in Athens for another nig... Zobacz więcej
Reakcja na opinię
Great experience booking with Galaxy Cruises. 5 star service from Angela at Galaxy Cruises. Determined to get me exactly what I wanted, lots of communication to make sure everything was right. Ext... Zobacz więcej
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Really great customer service, super efficient and knowledgable.Rickie was very clear, happy to do amends to get my holiday just right and promptly sent through paperwork to read. He was an absolute p... Zobacz więcej
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Informacje dotyczące firmy
- Agencja podróży
- również w kategorii:
- Agregator turystyczny
- Biuro organizujące wycieczki statkiem
- Biuro podróży
- Przewozy statkiem
Napisane przez firmę
Galaxy Cruises is a UK-based travel agency dedicated to delivering exceptional cruise holiday experiences to destinations across the globe. We are proud to be part of Galaxy Travel Ltd, a trusted name in the travel industry known for personalised service, expert knowledge, and unbeatable value. We specialise in a wide range of cruise packages to suit all types of travellers – from relaxing escapes to adventurous explorations. Whether you're dreaming of the Caribbean, Alaska, the Mediterranean, or Asia, we work closely with some of the world’s leading cruise lines, including Holland America Line, Norwegian Cruise Line, Princess Cruises, and others to bring you the best routes, experiences, and offers available. Our experienced team is passionate about travel and committed to helping you find the perfect cruise. From selecting the right itinerary and ship to arranging flights, hotels, and pre/post-cruise stays, we make the entire process seamless and stress-free. All our holidays are fully ATOL protected, ensuring your booking is safe and secure from the moment you confirm to the moment you return. At Galaxy Cruises, we turn cruise dreams into lasting memories – with expert care, great value, and trusted protection every step of the way.
Dane kontaktowe
42-44 High Street , SL1 1EL, Slough, Zjednoczone Królestwo
- 02039413786
- admin@galaxycruises.co.uk
- galaxycruises.co.uk
4,8
Doskonała
408 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
No delay in answering important questions
We were impressed to have all our questions answered fully without delay. Galaxy agent Jim was happy to communicate by phone and email so that we have a reference to refer to for our decision to go ahead.
31 października 2026
Opinia niezależna
Adam was very helpful,knowledgable and…
Adam was very helpful,knowledgable and understood what we needed and explained everything
14 października 2026
Opinia niezależna
Odpowiedź od Galaxy Cruises
Dear Mr. & Mrs Commins,
Thank you for your kind feedback! 😊 We’re delighted to hear that Adam made your booking experience a positive one. We’ll be sure to share your lovely comments with him. We look forward to helping you plan another memorable holiday with Galaxy Cruises! 🚢
Kind regards,
Galaxy Cruises
Very good experience with Galaxy…
Very good experience with Galaxy Cruises, dealt with Angela by phone who really went the extra mile to give us exactly what we wanted. Friendly and professional and very apologetic when she initially gave us the incorrect deposit amount. I would highly recommend for a personal and professional service.
28 października 2026
Opinia niezależna
Odpowiedź od Galaxy Cruises
Dear Duncan,
Thank you for your lovely feedback! We’re delighted to hear that Angela made your booking experience a positive one. We’ll be sure to pass on your kind comments to her. Thank you for choosing Galaxy Cruises, and we look forward to helping you plan your next holiday! 🚢
Kind regards,
Galaxy Cruises
Booking was easy
28 października 2026
Opinia niezależna
Odpowiedź od Galaxy Cruises
Dear Customer,
Thank you for your feedback! 😊 We're delighted to hear that you had a smooth booking experience. We truly appreciate your trust in Galaxy Cruises and look forward to helping you plan many more wonderful holidays! 🚢
Kind regards,
Galaxy Cruises
This is my first cruise and booked…
This is my first cruise and booked through Galaxy as rec by pals that are seasoned cruisers. My advisor was Ricky. Excellent service, straightforward! Highly recommend.
Bryn
30 października 2026
Opinia niezależna
Odpowiedź od Galaxy Cruises
Dear Bryn,
Thank you for choosing Galaxy Cruises! 😊 We're delighted that Ricky made your experience a positive one. Your recommendation means a lot to us, and we hope your upcoming holiday is truly memorable. 🚢
Kind regards,
Galaxy Cruises
Fantastic helpful customer service…
Fantastic helpful customer service which helped us to make our choice of dream holiday for our 25th wedding anniversary as straightforward as possible.
Easy to contact after booking with any questions you might have and speedy responses.
28 października 2026
Opinia niezależna
Odpowiedź od Galaxy Cruises
Dear Richard,
Thank you for your wonderful feedback! 😊 We're delighted our team could make planning such a special occasion a memorable experience. Wishing you both a fantastic 25th anniversary celebration and a truly unforgettable holiday! 🚢
Kind regards,
Galaxy Cruises
Very professional and friendly service…
Very professional and friendly service all made so easy.
12 października 2026
Opinia niezależna
Odpowiedź od Galaxy Cruises
Dear Jane,
Thank you for your lovely feedback! 😊 We’re delighted you chose Galaxy Cruises and hope to assist you with many more wonderful holidays in the future. 🚢
Kind regards,
Galaxy Cruises
We have used Galaxy before and it was Excellent
We have used Galaxy before and it was faultless. From first contact to last it was excellent, the holiday far exceeded our expectations. The staff are friendly and very helpful.
14 października 2026
Opinia niezależna
Odpowiedź od Galaxy Cruises
Dear Debbsie,
Thank you for your continued trust in Galaxy Cruises! 😊 It's always a pleasure to assist you, and we're thrilled that your experience has been so rewarding. We look forward to helping you create many more wonderful holiday memories! 🚢
Kind regards,
Galaxy Cruises
Japan Cruise Not an easy booking
It was a difficult booking for Richard our Galaxy Cruise agent . So many issues both with ourselves and cruise line. He persevered with us we and we now have cruise that we are truly happy with. Special thank you to Richard at Galaxy cruises.
23 października 2026
Opinia niezależna
Odpowiedź od Galaxy Cruises
Dear Angela,
Thank you for your kind feedback! 😊 We're delighted Richard was able to assist you and ensure everything came together. We will be sure to pass on your lovely comments to him. Wishing you a fantastic cruise and many happy memories ahead! 🚢
Kind regards,
Galaxy Cruises
Great service
Great service and SO many choices of cruises. Great prices too. Just booked 2 new cruises. Have already enjoyed being on a galaxy cruises which was fantastic, everything that we were promised!
23 października 2026
Opinia niezależna
Odpowiedź od Galaxy Cruises
Dear Margaret,
Thank you for your continued support and loyalty! 😊 We're delighted to be part of your cruise adventures once again. It's wonderful to have you sailing with us, and we hope your next two holidays are just as memorable. Happy cruising! 🚢
Kind regards,
Galaxy Cruises
Really great customer service from Galaxy
Really great customer service, super efficient and knowledgable.Rickie was very clear, happy to do amends to get my holiday just right and promptly sent through paperwork to read. He was an absolute pleasure to interact with - well done Galaxy for putting customer service first - Sterling job.
27 października 2026
Opinia niezależna
Odpowiedź od Galaxy Cruises
Dear Sarah,
Thank you for your fantastic feedback! 😊 We're so pleased Ricky made such a great impression. We'll be sure to share your kind comments with him. Your appreciation means a lot to our team, and we look forward to assisting you with many more wonderful holidays! 🚢
Kind regards,
Galaxy Cruises
Great experience booking with Galaxy…
Great experience booking with Galaxy Cruises.
5 star service from Angela at Galaxy Cruises.
Determined to get me exactly what I wanted, lots of communication to make sure everything was right.
Extremely helpful
Great price matching will be back for future bookings.
19 października 2026
Opinia niezależna
Odpowiedź od Galaxy Cruises
Dear Angela,
Thank you for your lovely review! 😊 We're delighted Angela made your booking experience so positive. We'll be sure to pass on your kind words to her. We truly appreciate your support and look forward to helping you plan your next cruise adventure! 🚢
Kind regards,
Galaxy Cruises
Richard was absolutely brilliant in…
Richard was absolutely brilliant in helping to arrange and book our family holiday. He chose nice well located hotels that really appealed to use. Would definitely recommend
8 października 2026
Opinia niezależna
Odpowiedź od Galaxy Cruises
Dear Clare,
Thank you for sharing your experience! 😊 We're so pleased Richard provided such great support in organising your family getaway. Your recommendation means a lot to us, and we hope you have a wonderful holiday filled with special memories! 🚢
Kind regards,
Galaxy Cruises
efficient and helpful
17 października 2026
Opinia niezależna
Odpowiedź od Galaxy Cruises
Dear Mrs. Whittle,
Thank you for your lovely feedback! We’re delighted to hear you had a positive experience with Galaxy Cruises. We look forward to helping you plan another memorable holiday! 😊
Kind regards,
Galaxy Cruises
I made an enquiry happy galaxy cruises.
I made an enquiry, and Ricky responded straight away with a phone call. Ricky was lovely to talk to and answered any question I had. Also sorted some extras that I requested.
The booking was straight forward with the conformation done within minutes.
I was very happy with Galaxy Cruises services and customer services.
26 września 2026
Opinia niezależna
Odpowiedź od Galaxy Cruises
Dear Lorraine,
Thank you for your lovely review! 😊 We’re thrilled that Ricky provided such a positive experience and helped make everything hassle-free. We’ll be sure to pass your kind words on to him. Your satisfaction means a lot to us, and we look forward to helping you plan more amazing holidays in the future! 🚢
Kind regards,
Galaxy Cruises
Helpful advisor
I spoke with Ricky, who had previously made a booking for my friends. We discussed the cruise i was interested in. I explained that there were several questions that needed answering before I could make a booking. Ricky was very helpful and answered everything to my satisfaction, He then also explained everything during the booking process.
19 października 2026
Opinia niezależna
Odpowiedź od Galaxy Cruises
Dear Catherine,
Thank you for your lovely feedback! 😊 We’re delighted that Ricky made you feel confident and comfortable throughout the booking process. We’ll be sure to share your kind words with him.
We look forward to helping you create wonderful holiday memories with Galaxy Cruises 🚢
Kind regards,
Galaxy Cruises
We were recommended to use Galaxy…
We were recommended to use Galaxy cruises for our group booking, the advisor was immediately available and knowledgeable regarding our needs & personal preferences - recommend their services
29 września 2026
Opinia niezależna
Odpowiedź od Galaxy Cruises
Dear Paul,
Thank you for your wonderful recommendation! 😊 We’re delighted that our team could make the planning process smooth and enjoyable for your group. Your support means a lot to us, and we look forward to helping you create unforgettable memories at sea! 🚢
Kind regards,
Galaxy Cruises
So good last time no hesitation to book with Galaxy again
I phoned Brian and he talked me through the holiday and different options. We used Galaxy Cruises for a holiday earlier this year and our experience was fantastic. The company were amazing therefore we didn't hesitate to book this cruise through Galaxy.
14 października 2026
Opinia niezależna
Odpowiedź od Galaxy Cruises
Dear John,
Thank you for your continued trust in Galaxy Cruises! We’re delighted that Brian could assist you in finding the right holiday. We truly appreciate your loyalty and look forward to helping you create more wonderful memories on your upcoming cruise. 🚢
Kind regards,
Galaxy Cruises
We were recommended Galaxy cruises…
We were recommended Galaxy cruises through a friend and the advisor, Ricky was really helpful and guided us through the process. Also we discovered that Galaxy were cheaper than other sites. I would highly recommend.
17 października 2026
Opinia niezależna
Odpowiedź od Galaxy Cruises
Dear Alex,
Thank you for your fantastic feedback! 😊 We’re delighted that Ricky made your experience with Galaxy Cruises a positive one. We always strive to offer excellent service and great value for money. We truly appreciate your trust and look forward to helping you plan many more wonderful holidays🚢
Kind regards,
Galaxy Cruises
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