We were impressed to have all our questions answered fully without delay. Galaxy agent Jim was happy to communicate by phone and email so that we have a reference to refer to for our decision to go ah... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Another great cruise organised by Adam at Galaxy cruises, Flights, a couple of nights in Venice exploring before we joined our cruise around the Adriatic then finishing in Athens for another nig... Zobacz więcej
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Great experience booking with Galaxy Cruises. 5 star service from Angela at Galaxy Cruises. Determined to get me exactly what I wanted, lots of communication to make sure everything was right. Ext... Zobacz więcej
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Really great customer service, super efficient and knowledgable.Rickie was very clear, happy to do amends to get my holiday just right and promptly sent through paperwork to read. He was an absolute p... Zobacz więcej
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Informacje dotyczące firmy
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- Agregator turystyczny
- Biuro organizujące wycieczki statkiem
- Biuro podróży
- Przewozy statkiem
Napisane przez firmę
Galaxy Cruises is a UK-based travel agency dedicated to delivering exceptional cruise holiday experiences to destinations across the globe. We are proud to be part of Galaxy Travel Ltd, a trusted name in the travel industry known for personalised service, expert knowledge, and unbeatable value. We specialise in a wide range of cruise packages to suit all types of travellers – from relaxing escapes to adventurous explorations. Whether you're dreaming of the Caribbean, Alaska, the Mediterranean, or Asia, we work closely with some of the world’s leading cruise lines, including Holland America Line, Norwegian Cruise Line, Princess Cruises, and others to bring you the best routes, experiences, and offers available. Our experienced team is passionate about travel and committed to helping you find the perfect cruise. From selecting the right itinerary and ship to arranging flights, hotels, and pre/post-cruise stays, we make the entire process seamless and stress-free. All our holidays are fully ATOL protected, ensuring your booking is safe and secure from the moment you confirm to the moment you return. At Galaxy Cruises, we turn cruise dreams into lasting memories – with expert care, great value, and trusted protection every step of the way.
Dane kontaktowe
42-44 High Street , SL1 1EL, Slough, Zjednoczone Królestwo
- 02039413786
- admin@galaxycruises.co.uk
- galaxycruises.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very helpful and informative especially…
Very helpful and informative especially as I am new to cruising. Excellent price too.

Odpowiedź od Galaxy Cruises
Excellent and professional service - I highly recommend Galaxy Cruises.
We recently had to cancel a Celebrity cruise that was cruising to Antarctica and the Falkland islands, but as it was a destination on our 'bucket list' we knew that we would likely rebook that cruise at some point. By coincidence we saw a very similar cruise, albeit in January 2029, advertised in a Saturday newspaper by another online travel agent, but because we had an excellent experience booking a previous cruise through Adam at Galaxy Cruises we asked for a quote from Galaxy Cruises, this time from Ricky, who had also been very helpful in the past. We like cabins on the port side when cruising and in a particular part of the ship, usually near the front stairs/lifts. We also had queries around the best flights (we requested BA flights) and various add-ons for that cruise. Ricky was able to answer all our queries to our satisfaction and then provided a very competitive quote with a cabin in the ideal location on the ship. We were very reassured with the detailed information provided in the quote so we booked the cruise without hesitation. I would recommend anyone looking to book a cruise to seriously consider doing so through Galaxy Cruises. Their knowledge of the cruise industry and professionalism is second to none in my view.

Odpowiedź od Galaxy Cruises
Top class experience
I spoke to Richard about a cruise in November to south Korea and Japan. I asked him to arrange flights for me from Manchester Airport, to speak to the cruise company about using g credits i held and to see if travelling on earlier departure dates could save me money. He did all this and came back to me very quickly with all the answers. He then sent all booking details through and gave me his personal extension for any further queries. The whole experience was faultless and very professional.

Odpowiedź od Galaxy Cruises
Top company
I would like to thank Adam for booking the 2 cruises for us in January/February 2027, it was a complicated process due to having various cruise credits and future cruise credits with the 2 different cruise companies. He was very patient with me and answered all my queries very professionally as well as getting me a great deal. I will certainly be using them again for future cruises,
Thanks Adam.

Odpowiedź od Galaxy Cruises
Galaxy Cruises offer great service and exceptional professionalism and value - highly recommended
We are very frequent cruisers having enjoyed 100 or more cruises. We invariably tend to identify cruises via online or newspaper adverts then we use a select few trusted online cruise agencies to obtain the best quotes. Galaxy Cruises was not one of the cruise agencies we have previously considered, but in a recent Saturday newspaper we saw a cruise we were interested in. We sent off an online enquiry and Ricky from Galaxy came back with a very competitive quote. Then we saw another interesting cruise on Galaxy's web site, made another online enquiry and this time it was Adam from Galaxy who provided a very competitive quote. We had a few queries regarding each cruise, around flights and hotels and both Ricky and Adam were very helpful in answering those queries. Ultimately we had to make a decision on what were both very compelling cruises. It was a very close call, but ultimately it was Adam's cruise we booked. I cannot recommend Ricky and Adam from Galaxy Cruises highly enough. They are a great asset for Galaxy and the cruise industry in general. Galaxy is now our favoured online cruise agency.

Odpowiedź od Galaxy Cruises
Absolutely fantastic experience booking…
Absolutely fantastic experience booking a cruise with your company. The whole process was expertly handled by Ricky who was there with all the answers to our questions. Great prices, great service, 100% will be recommending to all our friends.

Odpowiedź od Galaxy Cruises
I have used Galaxy Cruises in the past
I have used Galaxy Cruises in the past. They are up there with the best. They are polite, helpful, and their prices very competitive. I'll certainly be using them again.

Odpowiedź od Galaxy Cruises
I've only made the booking so far but…
I've only made the booking so far but if everything is as easy and the trip is as good I will be pleased. They were able to help me via message systems rather than phone (which I don't like using & asked to use message system). Everything was rapid, the information given was excellent and payment system worked quickly and effectively.

Odpowiedź od Galaxy Cruises
Excellent operative
Your operative, Ricky, was helpful and informative both verbally and via correspondence. I asked for the package to be amended a week later and it was done with no fuss, and confirmed back to me

Odpowiedź od Galaxy Cruises
Very pleased with the overall…
Very pleased with the overall professionalism of Galaxy cruises, from the initial query to booked they maintained their high standards.

Odpowiedź od Galaxy Cruises
Sam at Galaxy cruises was amazing !
Sam at Galaxy cruises was amazing !
He listened to all of our requirement and came back with a really competitive price, hence the booking to South America in Jan 2028.
Would recommend for future booking
Nick walters

Odpowiedź od Galaxy Cruises
Ricky was understanding of our needs…
Ricky was understanding of our needs and was able to tweak our holiday to exactly what we wanted. Thank you once again Galaxy cruises.

Odpowiedź od Galaxy Cruises
The booking process was made so simple…
The booking process was made so simple by the individual attention given to me by Ricky ….. his prompt responses to my enquiries and clarification of all aspects of my trip made me able to make quick, more informed decisions and it was so helpful that all my questions were answered to my satisfaction …. thank you ☺️

Odpowiedź od Galaxy Cruises
Ricky was extremely helpful and…
Ricky was extremely helpful and efficient arranging our booking

Odpowiedź od Galaxy Cruises
Excellent service and prices
Excellent service and prices. Communication with Ricky was excellent, very knowledgeable and extremely helpful. Having cruised many times before this was my first time booking with Galaxy Cruises and will be our go to agent for our next cruise for sure.

Odpowiedź od Galaxy Cruises
Adam has been Excellent
Have not been on the trip yet. However, the service so far through the entire booking experience and follow up action has been excellent.Adam has dealt with us all the way through and has been very attentive and responsive to our needs on what is a big trip for us. Nothing has ever been too much trouble and he has been excellent in getting things sorted.

Odpowiedź od Galaxy Cruises
They were very efficient and helpful
They were very efficient and helpful . We put in a request for certain cabin and they sorted that out really quickly

Odpowiedź od Galaxy Cruises
Booking was easy!
Ricky was very pleasant and explained our various options while we discussed our requirements. He came back to us quickly with our quote and was happy to answer our many questions.

Odpowiedź od Galaxy Cruises

Odpowiedź od Galaxy Cruises
Sam has really been helpful
Sam has really been helpful in finding a suitable itinerary and securing a good price. Sam was happy to provide multiple options to enable us to find the right combination. I’m hopeful that the service level will continue as we fine tune flights nearer the date . Thank you Sam for your help

Odpowiedź od Galaxy Cruises
Doświadczenie Trustpilot
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