Galaxy Cruises Recenzje 

408
•
Wynik TrustScore: 5 na 5

4,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We were impressed to have all our questions answered fully without delay. Galaxy agent Jim was happy to communicate by phone and email so that we have a reference to refer to for our decision to go ah... Zobacz więcej

Oceniono na 5 z 5

Another great cruise organised by Adam at Galaxy cruises, Flights, a couple of nights in Venice exploring before we joined our cruise around the Adriatic then finishing in Athens for another nig... Zobacz więcej

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Oceniono na 5 z 5

Great experience booking with Galaxy Cruises. 5 star service from Angela at Galaxy Cruises. Determined to get me exactly what I wanted, lots of communication to make sure everything was right. Ext... Zobacz więcej

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Oceniono na 5 z 5

Really great customer service, super efficient and knowledgable.Rickie was very clear, happy to do amends to get my holiday just right and promptly sent through paperwork to read. He was an absolute p... Zobacz więcej

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Informacje dotyczące firmy

  1. Agencja podróży
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  3. Agregator turystyczny
  4. Biuro organizujące wycieczki statkiem
  5. Biuro podróży
  6. Przewozy statkiem

Napisane przez firmę

Galaxy Cruises is a UK-based travel agency dedicated to delivering exceptional cruise holiday experiences to destinations across the globe. We are proud to be part of Galaxy Travel Ltd, a trusted name in the travel industry known for personalised service, expert knowledge, and unbeatable value. We specialise in a wide range of cruise packages to suit all types of travellers – from relaxing escapes to adventurous explorations. Whether you're dreaming of the Caribbean, Alaska, the Mediterranean, or Asia, we work closely with some of the world’s leading cruise lines, including Holland America Line, Norwegian Cruise Line, Princess Cruises, and others to bring you the best routes, experiences, and offers available. Our experienced team is passionate about travel and committed to helping you find the perfect cruise. From selecting the right itinerary and ship to arranging flights, hotels, and pre/post-cruise stays, we make the entire process seamless and stress-free. All our holidays are fully ATOL protected, ensuring your booking is safe and secure from the moment you confirm to the moment you return. At Galaxy Cruises, we turn cruise dreams into lasting memories – with expert care, great value, and trusted protection every step of the way.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

408 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(408)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 204

Napisz recenzję
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Oceniono na 5 z 5

Very helpful and informative especially…

Very helpful and informative especially as I am new to cruising. Excellent price too.

9 września 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Diane,

Thank you so much for taking the time to share your feedback.
We’re delighted to know that you felt well looked after throughout the booking process. It was a pleasure to assist you, and we hope you have a fantastic time on your cruise! 😊

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

Excellent and professional service - I highly recommend Galaxy Cruises.

We recently had to cancel a Celebrity cruise that was cruising to Antarctica and the Falkland islands, but as it was a destination on our 'bucket list' we knew that we would likely rebook that cruise at some point. By coincidence we saw a very similar cruise, albeit in January 2029, advertised in a Saturday newspaper by another online travel agent, but because we had an excellent experience booking a previous cruise through Adam at Galaxy Cruises we asked for a quote from Galaxy Cruises, this time from Ricky, who had also been very helpful in the past. We like cabins on the port side when cruising and in a particular part of the ship, usually near the front stairs/lifts. We also had queries around the best flights (we requested BA flights) and various add-ons for that cruise. Ricky was able to answer all our queries to our satisfaction and then provided a very competitive quote with a cabin in the ideal location on the ship. We were very reassured with the detailed information provided in the quote so we booked the cruise without hesitation. I would recommend anyone looking to book a cruise to seriously consider doing so through Galaxy Cruises. Their knowledge of the cruise industry and professionalism is second to none in my view.

20 września 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Anne,

Thank you so much for sharing your experience with us. We’re delighted that Ricky was able to assist you throughout the planning process and help put together an itinerary that suited your requirements.
It’s wonderful to have you booking with Galaxy Cruises again, and we truly appreciate your continued trust and recommendation. Wishing you an amazing time on your cruise!🚢

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

Top class experience

I spoke to Richard about a cruise in November to south Korea and Japan. I asked him to arrange flights for me from Manchester Airport, to speak to the cruise company about using g credits i held and to see if travelling on earlier departure dates could save me money. He did all this and came back to me very quickly with all the answers. He then sent all booking details through and gave me his personal extension for any further queries. The whole experience was faultless and very professional.

15 września 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Vincent,

Thank you for your lovely feedback. We’re so pleased that Richard was able to take care of everything for you and make the booking process smooth from start to finish. We really appreciate you choosing Galaxy Cruises and hope you have a wonderful time on your cruise!🚢

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

Top company

I would like to thank Adam for booking the 2 cruises for us in January/February 2027, it was a complicated process due to having various cruise credits and future cruise credits with the 2 different cruise companies. He was very patient with me and answered all my queries very professionally as well as getting me a great deal. I will certainly be using them again for future cruises,
Thanks Adam.

17 września 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Glynn,

Thank you so much for your wonderful feedback. We’re delighted that Adam could assist with arranging your cruises and ensure everything was taken care of smoothly.
We truly appreciate your continued trust in Galaxy Cruises and look forward to helping you with your future travels. Wishing you both fantastic cruises! 🚢

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

Galaxy Cruises offer great service and exceptional professionalism and value - highly recommended

We are very frequent cruisers having enjoyed 100 or more cruises. We invariably tend to identify cruises via online or newspaper adverts then we use a select few trusted online cruise agencies to obtain the best quotes. Galaxy Cruises was not one of the cruise agencies we have previously considered, but in a recent Saturday newspaper we saw a cruise we were interested in. We sent off an online enquiry and Ricky from Galaxy came back with a very competitive quote. Then we saw another interesting cruise on Galaxy's web site, made another online enquiry and this time it was Adam from Galaxy who provided a very competitive quote. We had a few queries regarding each cruise, around flights and hotels and both Ricky and Adam were very helpful in answering those queries. Ultimately we had to make a decision on what were both very compelling cruises. It was a very close call, but ultimately it was Adam's cruise we booked. I cannot recommend Ricky and Adam from Galaxy Cruises highly enough. They are a great asset for Galaxy and the cruise industry in general. Galaxy is now our favoured online cruise agency.

17 września 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Gordon,

Thank you so much for your wonderful feedback and for choosing Galaxy Cruises. We’re delighted that Ricky and Adam were able to assist you and answer all your questions throughout the process.
We truly appreciate your trust and support, and we look forward to helping you with many more memorable journeys in the future. 😊

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

Absolutely fantastic experience booking…

Absolutely fantastic experience booking a cruise with your company. The whole process was expertly handled by Ricky who was there with all the answers to our questions. Great prices, great service, 100% will be recommending to all our friends.

18 sierpnia 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Gillian,

Thank you for taking the time to share your feedback. We’re so pleased to know that Ricky was able to make everything easy and assist you throughout the booking. We really appreciate your support and kind recommendation. We look forward to helping you again in the future! 😊

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

I have used Galaxy Cruises in the past

I have used Galaxy Cruises in the past. They are up there with the best. They are polite, helpful, and their prices very competitive. I'll certainly be using them again.

14 września 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Christopher,

Thank you so much for your continued support and for choosing Galaxy Cruises once again!
It’s always a pleasure to assist you, and we truly appreciate your trust and kind recommendation. We look forward to helping you plan many more memorable journeys in the future! 😊

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

I've only made the booking so far but…

I've only made the booking so far but if everything is as easy and the trip is as good I will be pleased. They were able to help me via message systems rather than phone (which I don't like using & asked to use message system). Everything was rapid, the information given was excellent and payment system worked quickly and effectively.

15 września 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Alan,

Thank you so much for your lovely review! 😊
We’re delighted that our team could make the booking process comfortable and convenient for you. It was a pleasure assisting you, and we hope you have a fantastic trip ahead!
We’ll be here should you need any assistance along the way. 🌍

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

Excellent operative

Your operative, Ricky, was helpful and informative both verbally and via correspondence. I asked for the package to be amended a week later and it was done with no fuss, and confirmed back to me

2 września 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Betty,

Thank you for your wonderful feedback! 😊
We’re delighted to hear that Ricky was able to assist you throughout the process and make the arrangements straightforward. We truly appreciate you choosing Galaxy Cruises and wish you a fantastic trip ahead!

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

Very pleased with the overall…

Very pleased with the overall professionalism of Galaxy cruises, from the initial query to booked they maintained their high standards.

2 września 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Linda,

Thank you so much for your fantastic feedback! 😊
We’re delighted that our team could make the process smooth from start to finish. It was a pleasure assisting you, and we truly appreciate your trust in Galaxy Cruises. Wishing you a wonderful trip!

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

Sam at Galaxy cruises was amazing !

Sam at Galaxy cruises was amazing !
He listened to all of our requirement and came back with a really competitive price, hence the booking to South America in Jan 2028.
Would recommend for future booking
Nick walters

2 września 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Nicholas,

Thank you so much for your fantastic feedback 😊
We’re delighted that Sam could assist with your holiday plans and help bring everything together for your upcoming adventure. We truly appreciate you choosing Galaxy Cruises and look forward to helping you again in the future.

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

Ricky was understanding of our needs…

Ricky was understanding of our needs and was able to tweak our holiday to exactly what we wanted. Thank you once again Galaxy cruises.

14 września 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Kevin,

Thank you for your lovely feedback! 😊 We’re so pleased that Ricky could assist with your holiday arrangements and make everything work perfectly for you.
It was a pleasure helping you, and we truly appreciate you choosing Galaxy Cruises.

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

The booking process was made so simple…

The booking process was made so simple by the individual attention given to me by Ricky ….. his prompt responses to my enquiries and clarification of all aspects of my trip made me able to make quick, more informed decisions and it was so helpful that all my questions were answered to my satisfaction …. thank you ☺️

19 sierpnia 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Debbie,

Thank you so much for your lovely feedback! 😊 We’re delighted that Ricky could provide the support you needed and help make your holiday planning a positive experience.
We truly appreciate you choosing Galaxy Cruises and hope to assist you again with your future travels. 🚢

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

Ricky was extremely helpful and…

Ricky was extremely helpful and efficient arranging our booking

12 września 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Patricia,

Thank you for your wonderful feedback! 😊 We’re so pleased that Ricky was able to assist you with your travel plans and ensure everything was arranged smoothly. We really appreciate you choosing Galaxy Cruises and look forward to helping you again in the future. 🚢

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

Excellent service and prices

Excellent service and prices. Communication with Ricky was excellent, very knowledgeable and extremely helpful. Having cruised many times before this was my first time booking with Galaxy Cruises and will be our go to agent for our next cruise for sure.

19 sierpnia 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Kevin,

Thank you for choosing Galaxy Cruises! 😊 We’re delighted to have been part of your cruise-planning journey and truly appreciate the confidence you’ve placed in us.
It means a great deal to know that you enjoyed your experience and had such a positive experience communicating with Ricky. We look forward to welcoming you back for your next adventure. 🚢

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

Adam has been Excellent

Have not been on the trip yet. However, the service so far through the entire booking experience and follow up action has been excellent.Adam has dealt with us all the way through and has been very attentive and responsive to our needs on what is a big trip for us. Nothing has ever been too much trouble and he has been excellent in getting things sorted.

10 września 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Tony,

Thank you so much for your wonderful feedback! 😊
It’s fantastic to know that Adam has been there to support you throughout the planning process and help make everything run smoothly.
We truly appreciate your trust in us and wish you a fantastic trip ahead.

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

They were very efficient and helpful

They were very efficient and helpful . We put in a request for certain cabin and they sorted that out really quickly

21 sierpnia 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Tina,

Thank you so much for your wonderful feedback! We’re delighted to know that we could assist with your request and make the arrangements smoothly.

We truly appreciate your support and hope to assist you again with your future travel plans. 😊

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

Booking was easy!

Ricky was very pleasant and explained our various options while we discussed our requirements. He came back to us quickly with our quote and was happy to answer our many questions.

4 września 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Maria,

Thank you for your wonderful feedback!
We’re delighted to know that Ricky was able to make the process smooth and provide helpful guidance throughout. We truly appreciate you choosing us and look forward to assisting you again with your future travel plans.🌍

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

Zeer goede en bekwame opvolging

Zeer goede en bekwame opvolging

3 września 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Hilde,

Thank you very much for your kind feedback.
We’re delighted to hear that you appreciated our service.
Your satisfaction means a lot to us, and we look forward to assisting you again in the future. 😊

Kind regards,
Galaxy Cruises

Oceniono na 5 z 5

Sam has really been helpful

Sam has really been helpful in finding a suitable itinerary and securing a good price. Sam was happy to provide multiple options to enable us to find the right combination. I’m hopeful that the service level will continue as we fine tune flights nearer the date . Thank you Sam for your help

1 września 2026
Opinia niezależna
Logo Galaxy Cruises

Odpowiedź od Galaxy Cruises

Dear Jean,

Thank you for your wonderful feedback 😊
We’re so pleased to hear that Sam could assist with your travel arrangements and help you explore the best possibilities.
We really appreciate you choosing us and hope you have a fantastic holiday!

Kind regards,
Galaxy Cruises

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