We were impressed to have all our questions answered fully without delay. Galaxy agent Jim was happy to communicate by phone and email so that we have a reference to refer to for our decision to go ah... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Another great cruise organised by Adam at Galaxy cruises, Flights, a couple of nights in Venice exploring before we joined our cruise around the Adriatic then finishing in Athens for another nig... Zobacz więcej
Reakcja na opinię
Great experience booking with Galaxy Cruises. 5 star service from Angela at Galaxy Cruises. Determined to get me exactly what I wanted, lots of communication to make sure everything was right. Ext... Zobacz więcej
Reakcja na opinię
Really great customer service, super efficient and knowledgable.Rickie was very clear, happy to do amends to get my holiday just right and promptly sent through paperwork to read. He was an absolute p... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Agencja podróży
- również w kategorii:
- Agregator turystyczny
- Biuro organizujące wycieczki statkiem
- Biuro podróży
- Przewozy statkiem
Napisane przez firmę
Galaxy Cruises is a UK-based travel agency dedicated to delivering exceptional cruise holiday experiences to destinations across the globe. We are proud to be part of Galaxy Travel Ltd, a trusted name in the travel industry known for personalised service, expert knowledge, and unbeatable value. We specialise in a wide range of cruise packages to suit all types of travellers – from relaxing escapes to adventurous explorations. Whether you're dreaming of the Caribbean, Alaska, the Mediterranean, or Asia, we work closely with some of the world’s leading cruise lines, including Holland America Line, Norwegian Cruise Line, Princess Cruises, and others to bring you the best routes, experiences, and offers available. Our experienced team is passionate about travel and committed to helping you find the perfect cruise. From selecting the right itinerary and ship to arranging flights, hotels, and pre/post-cruise stays, we make the entire process seamless and stress-free. All our holidays are fully ATOL protected, ensuring your booking is safe and secure from the moment you confirm to the moment you return. At Galaxy Cruises, we turn cruise dreams into lasting memories – with expert care, great value, and trusted protection every step of the way.
Dane kontaktowe
42-44 High Street , SL1 1EL, Slough, Zjednoczone Królestwo
- 02039413786
- admin@galaxycruises.co.uk
- galaxycruises.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 66% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent customer service
After seeing a great offer from galaxy cruises on the internet we decided we would like to speak to someone.
First time that we have used Galaxy Cruises but I would be happy to recommend them to anyone. Especially Brian he explains everything in detail and answered our concerns.
Firstly their prices were really good but I would really like to say thank you to Brian who managed my booking as we changed a few things And again Brian delivered.
I must admit we weren’t the easiest customers as I had specific requirements for flights which we changed with his help. both the hotels that were included are fine and a good standard.
Brian was courteous and professional throughout the process and everything worked out well . So we’re looking forward to our first cruise in April 2027 with Galaxy and feel confident about everything. I will of course write another review after our experience , but for now a big thank you Brian your a star xxxx

Odpowiedź od Galaxy Cruises
Great experience
Great experience, well planned out hotels either side of cruise really good value for money and of good quality. Couldn't fault the cruise excellent food, service and helpful staff made our holiday very special have now booked another with you

Odpowiedź od Galaxy Cruises
Another great cruise organised by Adam…
Another great cruise organised by Adam at Galaxy cruises,
Flights, a couple of nights in Venice exploring before we joined our cruise around the Adriatic then finishing in Athens for another night exploring the city. Hassle free holiday very much enjoyed and a fantastic price.
Easy to arrange just told Adam what we wanted and shortly afterwards option were sent and holiday booked as simple as that.
Booked our next one already.
Great service. Thank you

Odpowiedź od Galaxy Cruises
Excellent holiday to remember
Everything was planned out well, booking process was easy to follow. cruise was excellent, fantastic food.service first class. The hotels before and after the cruise were also very clean and in a good area for sightseeing. All in all thoroughly enjoyed and already booked another cruise with you

Odpowiedź od Galaxy Cruises
I would definitely recommend galaxy cruises excellent price
I would definitely recommend galaxy cruises they made it so easy. They have booked flights accommodation and cruise at a very good price . Nothing is to much trouble.

Odpowiedź od Galaxy Cruises
So easy to do business with this…
So easy to do business with this company. Adam was very helpful and professional during the booking process. The cruise we chose was easy to book and competitively priced. Haven’t taken the holiday yet but really looking forward to it.

Odpowiedź od Galaxy Cruises
First time that I used Galaxy Cruises…
First time that I used Galaxy Cruises but I would be happy to recommend them to anyone.
Firstly their prices were really good but I would really like to say thank you to Adam who managed my booking throughout! I wasn't the easiest customer as I had specific requirements for flights and ended up changing both the hotels that were included and the duration of stays, but Adam was courteous and professional throughout the process and everything worked like clockwork. Thank you Adam

Odpowiedź od Galaxy Cruises
Competitive prices.
Only used this company once but would definitely use again. The staff are helpful and the choice of holidays is extensive. The pricing is very competitive. Can't wait to take the holiday now.
Just booked 2 cruises with Galaxy…
Just booked 2 cruises with Galaxy cruises and Adam got me the best prices by far. My booking was not straightforward as we had different credits with the 2 cruise lines but Adam was very patient and found us a great deal. Well done Adam and will certainly use you in the future.
Coral jones.

Odpowiedź od Galaxy Cruises
Happy wife Happy life.
My wife did all the bookings but I was really pleased with everything Ricky told my wife as she was on speaker and heard everything.
This might be the first cruise with you but won't be the last.
Paul Lavery
Cruise
Jim made it really easy to book our cruise for 2027 step by step he went through it even called the next day just to make sure we had the right information which we did thanks for that much appreciated 👍

Odpowiedź od Galaxy Cruises
Great customer service
Very helpful and knowledgeable staff. Booking process was very easy. Will use again for next cruise.

Odpowiedź od Galaxy Cruises
Helpful and informative
The gentleman who assisted me was so patient and helpful despite me asking numerous questions.
The information he provided was clear and helpful.
Impressed with Galaxy Cruises after first time booking with them !

Odpowiedź od Galaxy Cruises
Super helpful
Super helpful. Answered loads of my queries patiently. Adam was brilliant.

Odpowiedź od Galaxy Cruises
The pricing was very competitive
The pricing was very competitive for the cruise i was looking at, although i struggled a bit when i was looking at cabin options and pricing, mainly due to communication problems. An email confirming what was on offer soon sorted this out, with the booking soon confirmed there after. Overall, it was a positive experience

Odpowiedź od Galaxy Cruises
My experience with Galaxy so far has been extremely disappointing, especially considering we do not travel until the end of 2026.
My experience with Galaxy so far has been extremely disappointing, especially considering we do not travel until the end of 2026.
Firstly, after booking well in advance, we were not informed when the flights became available. As a result, we were left with very limited and undesirable flight options, unless we were prepared to pay an additional amount to secure the promised three days in Sydney before the cruise.
Secondly, when we made the booking, we were assured that our hotel would be located no more than 25 minutes from the cruise port. We have since discovered that the hotel is almost an hour away and situated in an industrial area with very little nearby for us to see or do. This is far from what was originally described to us and does not meet our expectations.
We cruise two or three times a year and place great importance on receiving accurate information and honest advice when booking our holidays. Unfortunately, the information provided to us at the time of booking has proven to be misleading, and this has significantly affected our confidence in your company.
Based on our experience so far, I would be very reluctant to book with Galaxy again. I would rather pay more elsewhere and have confidence that the information provided by staff is accurate and transparent from the outset.
Book with Galaxy, you won’t regret it!
We have booked a few cruises with Galaxy. We always speak to Sam who is really friendly and helpful and always tries to get the best out of our holiday for us.
The booking process is straight forward and the information we receive is always easy to read and contains everything we need.
Thank you Sam & Galaxy

Odpowiedź od Galaxy Cruises
Great to talk to real person (not bot)
Great to talk to real person (not bot). They understood what cruise l wanted, ensured l got the right London airport, and sorted which class l wanted to fly. Phoned back promptly after confirming flight with air line was available.

Odpowiedź od Galaxy Cruises
Fantastic booking service from agent
Fantastic booking service from agent, information clear and concise. Timeline for payments outlined. Booked following a recommendation from a family member and really glad I did .

Odpowiedź od Galaxy Cruises
Transatlantic cruise
I've used this company before and know they give a competitive deal. I did have some personal issues on the return journey home and I was given various prices to different airports. Payment of the deposit was easy.

Odpowiedź od Galaxy Cruises
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







