Agent rang me back so fast after enquiry and gave me all details. Good value for money, fast efficient service and I was able to use my points from previous bookings to get discount 😀 I liked that I... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Another cruise booked through ROL. I choose this travel agent due to the fact they are very professional dependable to always serve a great deal. The agent Darren made sure that all things were taken... Zobacz więcej
Reakcja na opinię
I'd seen a great deal online and Callum (I think) was really helpful. Having booked with ROL before all my details were to hand and we could concentrate on the cruise. Once I made my preferences k... Zobacz więcej
Reakcja na opinię
On contact from the agent Zak we were treated with utmost respect , listening to our requests, offered advice , looking for the best deals. This is our first time using ROL , very impressed so far... Zobacz więcej
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Informacje dotyczące firmy
Informacje o ROL Cruise
Napisane przez firmę
ROL CRUISE, THE UK'S NO1 INDEPENDENT CRUISE SPECIALIST
At ROL Cruise, we're passionate about delivering exceptional cruise experiences that go above and beyond, creating unforgettable memories for our customers. With over 30 years of expertise in the travel industry, we specialise in crafting tailor-made cruise holidays that cater to the unique preferences and desires of each individual client.
As one of the UK's No1. Independent Cruise Specialist, we take pride in offering a wide range of cruise packages from renowned cruise lines, ensuring our customers have access to a diverse selection of destinations, itineraries, and ships.
Whether you're dreaming of exploring the stunning fjords of Norway, soaking up the sun on the idyllic beaches of the Caribbean, or embarking on an adventure to Antarctica, we have the perfect cruise holiday for you.
At ROL Cruise, our mission is to ensure our customers experience the difference and embark on extraordinary cruise adventures that surpass their expectations. Whether you're a seasoned cruiser or planning your first voyage, we're here to turn your cruise holiday dreams into reality.
Join Cruise Miles
Napisane przez firmę
- Save money on your next cruise booking with Cruise Miles
- Join our loyalty programme, Cruise Miles and save money on your future cruise bookings, only with ROL Cruise!
Dane kontaktowe
Lexden House, London Road, Lexden, CO34DB, Colchester, Zjednoczone Królestwo
- 0808 304 1800
- customerservice@rolcruise.co.uk
- rolcruise.co.uk
4,9
Doskonała
8 tys. recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
First Rate Company
Extremely friendly and knowledgeable staff. Would not use any other company to book our cruises
20 kwietnia 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Karen was brilliant
Karen was brilliant, very knowledgeable and helpful. Very competitive price too
20 kwietnia 2026
Odpowiedź od ROL Cruise
Thank you for your review, we are thrilled to hear that you found Karen brilliant, knowledgeable and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
I received a mailing but even though I…
I received a mailing but even though I phoned before the sale date end i was unable to get the sale price advertised.
Emma was very nice but this was extremely disappointing
20 kwietnia 2026
Odpowiedź od ROL Cruise
Thank you for your feedback. Please be advised when this brochure was signed off on the 8th April, the fares and availability were correct. Unfortunately, sailings are have fluid pricing and once the advertised cabins are gone, the price will increase. If you require any further assistance with your booking, please don't hesitate to contact us. Kind regards, ROL Cruise Team
Helpful agent phone quickly answered
Helpful agent phone quickly answered. So impressed have persuaded other couple to book on same break
15 kwietnia 2026
Odpowiedź od ROL Cruise
Thank you for your review, we are so pleased to hear that the agent was helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Did exactly what I wanted efficiently…
Did exactly what I wanted efficiently and kindly. Booking process was quick and service flawless, as usual from the Concierge Team.
Thank you
20 kwietnia 2026
Odpowiedź od ROL Cruise
Thank you for your lovely review, we are delighted to hear that our concierge team provide efficient, quick and flawless service. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Just booked a cruise for 2027
Just booked a cruise for 2027. Very easy to do. Very helpful staff.
Previous cruise some years ago was excellent so greatly looking forward to this one.
19 kwietnia 2026
Odpowiedź od ROL Cruise
Thank you for your review, we are pleased to hear that you find our agents helpful and the booking process very easy. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Your staff are both efficient and…
Your staff are both efficient and professional and Olly was superb and. he made the booking process both easy and enjoyable.
20 kwietnia 2026
Odpowiedź od ROL Cruise
Thank you for your review, we are so pleased to hear that you find our agents efficient and professional. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
quick and helpful.
20 kwietnia 2026
Odpowiedź od ROL Cruise
Thank you for your review, we are pleased to hear that the agent was quick and helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Odpowiedź od ROL Cruise
Thank you for your review, we are delighted to hear that you found Ollie very helpful and polite. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Excellent advice and service from your…
Excellent advice and service from your advisor Shane
18 kwietnia 2026
Odpowiedź od ROL Cruise
Thank you for your review, we are so pleased to hear that Shane provided excellent service. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Odpowiedź od ROL Cruise
Thank you for your review, we are pleased to hear that you are happy with the service provided by the agent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Quick and easy service
Friendly, knowledgeable staff. Quick and easy to book our cruise over the phone. Great deal.
19 kwietnia 2026
Odpowiedź od ROL Cruise
Thank you for your review, we are delighted to hear that you find our agents friendly and knowledgeable. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
The agent was helpful and considerate.
The agent was helpful and considerate.
He promised to call back and did so.
19 kwietnia 2026
Odpowiedź od ROL Cruise
Thank you for your review, we are pleased to hear that the agent was helpful and considerate. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
The itinerary was excellent
The itinerary was excellent. The transfers from airport to hotel to ship then ship to airport were perfect.
19 marca 2026
Odpowiedź od ROL Cruise
Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Cruise to South America and Antartica
Booked a holiday and Darren was very helpful. We ended up with a better class of cabin and extras five star!
17 kwietnia 2026
Odpowiedź od ROL Cruise
Thank you for your review, we are delighted to hear that you found Darren very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Very cheery helpful man
Very cheery helpful man. Full of useful advice and I think he gave me a good deal.
16 kwietnia 2026
Odpowiedź od ROL Cruise
Thank you for your review, we are pleased to hear that the agent was helpful and cheery. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Odpowiedź od ROL Cruise
Thank you for your review, we are thrilled to hear that the agent was helpful and professional. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Holiday booking.
Your advisor was very helpful and kind and she returned our call at the specific time that she said. She made the booking experience stress free and quick.
18 kwietnia 2026
Odpowiedź od ROL Cruise
Thank you for your review, we are so pleased to hear that the agent was helpful and kind. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Odpowiedź od ROL Cruise
Thank you for your review, we are delighted to hear that you found Shane helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Luke was very helpful
Luke was very helpful, he arranged premium economy flights from Manchester rather than London. He was able to offer us a midship suite on deck 6.
17 kwietnia 2026
Odpowiedź od ROL Cruise
Thank you for your review, we are so pleased to hear that you found Luke very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.