DO NOT PURCHASE PRODUCTS FROM MIFO I usually do not write reviews, but the experience with Mifo has been such an extraordinary ordeal that I am writing one now. I ordered the Mifo 05 in January thi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing quality headphones when they arive, took about 2 weeks. The product I received was faulty with only one earbud working. Was told I could return them once the returns team got in contact. 1 mon... Zobacz więcej
Had numerous problems, with synchro between left and right, random bleeps, and disconnecting. 7 or 8 emails with "Ben" at Mifo, including a request for video and photos of the earbuds. Also twice warn... Zobacz więcej
The Mifo O5 earbuds offer superior sound quality with advanced Bluetooth. They provide stable connectivity. Their design ensures a comfortable fit for long hours of use. They make them ideal for every... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Mifo manufactures and sells high end audio accessories including the award winning O5 Plus Gen 2 True Wireless earbuds with charging case.
Dane kontaktowe
Stany Zjednoczone
- mifo.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
It is a scam
I cannot put zero as the system does not allow me otherwise zero is already too much. I bought a pair of earbuds. After almost 1 month, my order is not here even if the website was claiming a 3-5 days delivery. I contacted the customer service via chat and email: the customer service is not responsive at all. Since my order was not shipped yet, I asked for a cancel&refund. The customer service keeps quiet. It is pure scam. Do not waste your money.
Absolutely joke
Absolutely joke. I have emailed this company about 5 times and never had a reply. The earbuds that I brought, one of them is broken and still under warranty. No reply and do I can not use them. I would not suggest to anyone to buy from here as customer service is non existing and the earphones are not cheap.
Avoid. Avoid. Avoid
Never arrived. Sham company. Read the reviews before making the same mistake as I and many have. Bank is now getting involved for a dispute. There’s no customer service and the online chat is never online.
AVOID.
Dreadful company
Dreadful company. Offered me a deal for a set of Mifo 5 earbuds and then charged me for 2. Tried to contact to cancel the order but cannot get hold of them through any form of contact. Having to go through my bank to raise a dispute. Avoid!!
Zero response from customer service
Zero response from customer service when requesting to return the product and get a full refund. Product still in original unopened packaging arrived a few says ago.
Scam company, scam earbuds don't work
Earbuds were delivered and failed to work from the start with bluetooth dropping out within 10 seconds of starting playback.
The factory reset process as described in their manual did not work, so I contacted them and requested a return/refund.
They took a week to reply and gave me instructions for a factory reset. I replied that I had already tried everything they were advising and that it had not worked.
Several days later, I received another reply with instructions for a factory reset, again I replied saying I had done this and requesting a return/refund.
I then heard nothing for another week, so I wrote again (all this was by email), demanding a return and refund.
That's where we stand nearly 3 weeks after I received the earbuds. I don't hold out much hope of a refund, and the earbuds don't work.
Very poor to non existent customer service
The product looks good - sturdy and high quality but the customer service is non existent. I received them and decided they weren't for me so contacted the EU email address for return information which took a week to get back to me. I confirmed that I met the return conditions and need to understand the process and return address - that was 2 weeks ago. Still waiting.
Advice - only buy the product if you are 100% sure and you are unlikely to want to return them.
Terrible company
Terrible company I had faulty ear buds and I sent them back 2 months ago now no ear buds and they won’t respond please avoid!!!
Charging is AWFUL
I have had these headphones for a year and a half and have hardly used them.
They never charge in the case properly and always connect to my phone when in the case which is incredible frustrating. The charging lights continuously flicker in the case unless I hold them down. defiantly would NOT recommend
I ordered headphones after having a…
I ordered headphones after having a previous good experience with them. I paid for 2-5 business day delivery. After over a week they hadn't arrived so I contacted to cancel. I was told it would be looked into. The order got dispatched and was apparently too late to cancel. I had by this time bought alternatives. They arrived 3 weeks later. I have tried instigating a return and refund but my emails are now ignored. A dreadful company. I wish I'd checked here first to see how much this company has gone downhill.
Want to return an unopened product
Want to return an unopened product
Cannot do the return. It said to use bubblechat to correspond with the company, there is none. Nor is there an email address.
Would advise anyone not to purchase from this company.
I have a product that is not wanted and I am out of pocket because of this company.
Worst service I have ever received!
Worst service I have ever received!! Ordered the headphones on 6th October with plenty of time to arrive by 27th . After not arriving I sent 3 emails with no response! Finally received response saying they will look into it . Days passed and no follow up or update . 2 emails later , no headphones and no response . They have taken the money and should be disgusted with themselves !
Order was placed on 29 Sep with a 3-5…
Order was placed on 29 Sep with a 3-5 delivery period. I have had no update on where it is since 16 October. They have stopped answering my emails. Do not buy from this company. They shouldn't be selling products that they can't deliver on. Their 2.8 rating speaks for itself.
DO NOT ORDER FROM THIS COMPANY
Requested a refund and advised 20% taken for restocking! they received item on 9 October and still awaiting a refund, it is now 20 October and despite my complaints and taken to Resolver, still no refund.
Connection issues from day 1
I bought the gen 5 plus earbuds and have had nothing but trouble ever since, when I want to listen to anything they disconnect within 2 minutes, particularly the left one, and when I eventually get fed up, put them back in the case, and start using my Samsung Buds 2? Oh then the MIFO buds decide to connect and kick the Samsung ones off the Bluetooth connection, all while in their case 🙄
Another thing is that the MIFO buds won't charge unless they have a type C plugged into them, despite the case having 100% battery it's just very strange and annoying, so if you are thinking of giving them a shot like me? Just stick with the official ones for your device it will save you a lot of hassle. Samsung buds 3 pro are in the way...
Extremely poor sound quality
Extremely poor sound quality. Cheap, nasty tone, constant beeping for no reason and limited bluetooth connectivity. Customer service has been poor: I have emailed several times and after receiving some advice about resetting - which I tried - I have had no response to my last three emails requesting a refund. Avoid earbuds and company.
The day I ordered
The day I ordered, I canceled, and I got vague emails responding days later, then the earbuds arrived. Horrible support now am trying to return.
I ordered but didn’t get an email…
I ordered but didn’t get an email confirmation for over a week. During that time I emailed to say please cancel the order and process a refund. They ignored this until the headphones were finally delivered when they emailed back to suggest I try the headphones and keep them. They have given 0 detail on how to return them and I assume are waiting for the 14 days to pass so it falls outside of the returns policy time.
delivery time was fantastic
delivery time was fantastic. But when i was researching ear buds with the best bass, this company came up well.
I think the sound is rubbish, i have gone back to my samsung ear buds.
£100 wasted.
The memory foam tips as will simply not fit onto the buds & are thus worse than useless since I didn't even get the opportunity to test for an improved fit in my ears,
I have awarded the two stars on the basis of the ordering process & speed of delivery although the amount of packaging is a bit overkill imho. Unfortunately the tips themselves are totally unfit for purpose & so no five star reviews unlike for the sound quality & construction of the buds themselves.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








