Zandparts Recenzje 

They only show the estimated arrival AFTER the purchase, and the shipping costs are also conspicuously discreet. Of course no return or refund policy, and no answer whatsoever from them.

Avoid at all costs!

Fik en reservedel jeg manglede til min Asus PC til en rigtig fin pris og hurtig levering. Kunne ikke finde den andre steder, så det var bare fedt at kunne få den her. Så kan den klare et par år mere, skønt!

Ho acquistato 3 componenti di ricambio per il mio Asus ROG G750JX veramente perfetti. Spedizione rapida. Consigliato!

I've placed an order for Asus Zenbook UX501VW GPU and CPU fans. I've waited almost a month for the parts to arrive, since they were available only on remote stock.

When it has arrived I've seen that the GPU fan was new, clean and nice, but the CPU fan I've got actually had more dust in it than the one I was planning to replace… They've sent me an used/improperly stored part (which is the same you can get on ebay for half their price…). This would be the smaller problem, but the fan is not working at all. No load or fan control software can make it spin, nor read out its speed (which is 0 RPM...). I see the same values in the software as if it the fan was not installed at all…

Waiting for their answer for my warranty/refund request.

Edit: They answered for my warranty request quickly and sent me a new, working part.

I ordered a replacement panel for an Acer laptop and received it 10 business days after the purchase from Sweden to Greece. That is a very fast shipping time. If you order an item that is labeled remote stock you should be aware that it usually takes 2-4 weeks for the item to arrive, and if there is a delay it may be due to issues with the manufacturer and not Zand. Contact them to be sure. In my experience, they were quick to respond and very pleasant to deal with.

société très compétente pour encaisser l'argent avec de belle facture email ! et ensuite... plus moyen de les joindre pour non livraison de mon chargeur asus ! Lamentable, tout comme la société de service qu'ils utilise GLS tout aussi lamentable !

I was searching for a replacement battery because the one I had started to malfunction and there are many websites out there which are dubious in nature, but Zandpart being an Authorized Spare Parts Distributor convinced me to shop here, initially I was searching the part myself, but was not successful, after that I saw there was an option to contact by a request form. After doing this they found the battery I was searching for.

After purchasing it took 11 days before I received it, since this is quite a unique item I was not bothered with a waiting time of 11 days.

As conclusion, Its a place where I can trust purchasing parts from, but their website really needs some overhaul.

Perfect service and fast delivery!

I made an order for a part,I paid it and after 1 1/2 month they told me that I should wait for another one month!If you buy something from remote stock,you will not get it on time!Terrible customer service!

NEVER order from these people. They're quick to take your money, but you'll be waiting MONTHS for your parts unless they have it in stock at that time - and they don't let you know in advance if they're out of stock. And good luck getting a refund - when you call them to find out what's going on, you'll be talking to someone who barely understands English, trying to explain to them that YOU WANT TO CANCEL THE ORDER BECAUSE THEY LIED ABOUT THE DELIVERY TIME. They'll smile and say, "Yes, of course, of course!"....but you won't get your money back until you push them, and push them, and push them.

Zandparts may ONCE have been decent - but they're nothing but THIEVES and SCAM ARTISTS now! Steer clear if you value your money, your time and your mental equilibrium!

J'ai commandé une batterie pour mon ordinateur portable ASUS le 13 janvier.
Commande réglée par carte bancaire qui a été débitée 3 jours après.
Aujourd'hui, nous sommes le 19 mars et je suis sans aucune nouvelle quant à la disponibilité du produit.
Bref, malgré leur adresse en Suède, il s'agit bien d'une société chinoise, qui comme souvent se fiche éperdument de leurs clients.
Seul, votre argent les intéresse.
Fuyez...
A bon entendeur !

Months of waiting for laptop battery to arrive with no updates from Zandparts, eventually canceled after further delays on about the 4th time i chased up delivery ETAs. Total wait time about 4 months for a battery that should of taken 2 weeks, then told they had no idea when it would come. Will never use again. Save yourself the hassle.

BAD BAD BAD. High price ink freight and custom. Then you get a extra custom to pay after delivery. 4 mnd after order and payment, i got my laptop battery. The best part is that the battery dose not have the same voltage rate as the old one.

Rude unprofessional incompetent support. They seem to be excited about not fulfilling my order, repeatedly. No details are provided, useless updates. Very unsatisfactory experience, go elsewhere if possible.

Ordered a laptop part. The part came, it seems to be fully functional, and it came in only 4 days despite coming from Europe to North America.

Ordered a part on sunday and it came on wednesday! Not too expensive either. Very pleased with them!

Great customer service. Fast shipping an good prices.

Ordered the ASUS charger on the 23rd of July. Never received it. However, got a refund after 2 months.

We bought online an item with "remote stock" state.
After waiting one month without any advice or communication, we wrote asking for some news about...
First trough the HELP button in his web site, no response.
Second attempt trough email, finally we had a response with: sorry, no stock. refund you. have a nice day.
So, if we does not wrote, we can still be waiting for a century.
Now, we are waiting for the credit card refund....we are crossing fingers for that....

Bonjour
J'ai passer une commande sur ce site après 3 jours me répond comme quoi lcd Samsung rupture de stock