Zandparts Recenzje 

You have a really good service and the people working at Zand parts are really patient and easy to work with! They have given 110% to make my last purchase really comfortable even though there were some issues with ETA that were caused by their supplier not them! They were quick to solve it.

Mycket bra vägledning vid köp av reservdel. Då de gick sönder redan efter 2 månader levererades en ny utan kostnad eller diskussion.

Mycket proffsigt!

We have great support, excellent communication. Lots of available items for very reasonable prices that are beeing shipped out immediately. Deliverd by professional and trustful partners. Packages arrive in very good condition, packed safe and nice. Thanks for this partnership

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Kan klart anbefales
Kom på 2 dage med UPS delen var orginal og godt pakket ind

Quick and easy communication when I needed to change some parts of my order. Decent prices. Shipping was a bit on the longer side but definitely worth the wait!

BETRUG! Vorsicht bei Bestellungen bei Zandparts!
Lassen Sie sich nicht täuschen vom äußeren Eindruck der Seite und des Bestellablaufs. Die Ware wird systematisch mit UPS an falsche Adressen ausgeliefert. Bei mir kam das Notebookdisplay statt in Deutschland in Schweden an. Das hat offensichtlich System. Ich habe sowohl bei UPS als auch bei PayPal Probleme gemeldet. Ich kann nur vor dieser Firma warnen!

Package is nowhere to be found, already called UPS who had sent me an email with delivery date expectations but they can't find the package. I believe the package doesn't exist. After a week I give up, I will open PayPal dispute and order the parts from elsewhere.

**EDIT** Parts were delivered accordingly, I was able to fix my phone. You should, however, get a better shipping service and a better support.

I made an order one year ago (yes). Yesterday I received an email saying that they will have to cancel the order, because supplier doesn't have the parts. How come they find it out after one year? Did they even intend to fulfil the order? Nobody knows.

Ordered parts which where stated as in stock. About a month later chased the order to be told delays due to customs paperwork. Month later chased again to be told one of the items no longer in stock. At least they refunded the order. As others have said appauling customer service.

Ordered and ASUS charger in February, item was ‘in stock’. It’s now June and still no delivery. I’ve been in contact with them and they attached wrong address on the parcel, said they had sorted with UPS, 2 weeks later still nothing… all Lies!
Contact your bank and claim it’s fraudulent for non receipt of item. You’ll get a quicker reply then talking to this company.

Since they dont have what i was looking for i give 1 star

Wish I'd seen these previous reviews before I ordered as my experience has been apparently typical. Ordered a HDD cable in late December 2020, waited a month, asked for an update, got fobbed off with Brexit/VAT excuses (despite my order being made before Brexit rules came into force), was told February which came and went, asked for an update a week ago, got a "status is unfortunately unchanged" email, asked for clarification on what the hold-up was, was told VAT registration due to Brexit (which I dispute; should take around 20 days to register according to the gov.uk website), I cancelled my order. Massive waste of time.

From the curt and dismissive responses I received, the impression I got is that they don't care about their direct customers, from whom they probably only receive a fraction of their business. It's like it or lump it, exactly like trying to order computer parts in the 80s/90s.

I have ordered the same part directly from the manufacturer, should arrive in a few days, and will be interesting to see if it comes from Zandparts.

TLDR: Zandparts couldn't deliver a simple cable in 3 months, and didn't appear to care about my custom either way.

Avoid ordering from them if you can find the products elsewhere because they are lying about their stocks. On the website stated that they have it already in stock and after 2 weeks without any update I've sent them an email to ask for a status and they said that the order was not sent yet because one product was in remote stock. Even now after 3 weeks I still got the products and there's no update.

I can't recommended this company due to very poor service and communications.
I ordered parts on the 10th Jan 21 which were remote stock so there would be a delay. Fair enough but the delay was TEN weeks. Various excuses like Brexit, Covid and VAT registration were put forward as the reasons for such a long delay.
I got a refund but only at current exchange rate not what I paid on the 10th of Jan. I opened a dispute with PayPal. Avoid this company would be my advice.

Ordered a charger at the end of Jan, didnt get any update for two weeks so I emailed to get a replying say it would dispatch some time in Feb. Waited to start of March, didnt hear anything. I then emailed them to see were my order was, I was told it would dispatch some time in March. I checked before ordering and parts were in stock. I ended up canceling the order.

I bought two phone components in December 2020. The delivery time was 2 - 4 weeks. They did not arrive so I emailed Zandparts. They replied that the parts would arrive mid-January. They did not arrive again so I emailed - They responded "ETA is mid Feb". I heard nothing so I emailed them in February, and they replied "ETA is March".

This site is a scam. I should have read the reviews here first. So many people saying that Zandparts took their money and did not deliver.

Thankfully I used Paypal so I have started a case with them for a refund. I think Zandpart's aim is to keep you waiting until you go past the date you can claim a Paypal refund.

Ordered a Acer spare 4 month ago, still no spare. I'll claim a money back soon.

Batterie commandée encaissée de suite. Apparemment la livraison devait prendre 2 à 4 semaines. J'ai reçu un ticket par mail mais je n'ai aucune trace de ma commande sur mon compte sur le site... Au bout d'un mois sans nouvelle, j'envoie un mail pour savoir où c'en est mais on me dit que la livraison a été reportée et qu'elle devrait arriver "au mieux" dans 3 mois... J'ai demandé l'annulation de la commande, j'attends la confirmation, en espérant qu'il n'y ai pas de problème aussi pour ça. En attendant j'ai commandé chez ipc-computer qui m'a l'air bien plus serieux.

Zandparts delivered the item, so everything turned out fine. After booking there we no feedback for a week, and the online site said 'processing'. They had drawn the money from the bank account before they sent the item which was uncomfortable. Maybe because they ordered the item from backend supplier, maybe not. When I asked by email about order-status after a week of radio-silence, they gave accurrarate info, and the item was delivered. So all i all perfect, but they could have given better info, and also delayed drawing from my account till they actually ship the item to me.

Very awful service!
Very awful service!
I will emphatically state that you'll should avoid making your orders from this company. They're unfaithful and very poor at dealing with managing orders. I made order for a replacement of my acer hinges ans case, the ETA was more than a month. I was patient to wait but still didn't get it. After about 5 months.. YES five months I still didn't get my order. I eventually had to cancel the order. So disgusting service! You'll should avoid them, please.
NO one even said sorry ..
heart less and shame less people