Zandparts Recenzje 

Honestly this is such a terrible company for customer support. They never repond, They have no function to check the status of the delivery, You just have to wait and hope that it arrives. If they do happen to decide to even try to reply, They give a vague answer that provides ZERO information.
They are legit as ive received stuff from them, BUt honestly i had to email them after 8 months of waiting saying "how about you just refund me"

Ordered something 3 months ago, ETA was 18th October and they kept pushing it telling me to wait. After waiting almost 3 months for the item I requested a refund 3 times. Each time they told me to wait and refused me the refund. Eventually had to escalate with PayPal to get my refund. Come across as scammers would definitely not recommend them.

Jag köpte och betalade en laddare till min laptop den 6 oktober efter hänvisning till bolaget av ASUS Europe. Den 10 oktober hade jag fortfarande inte fått någon bekräftelse på email. Jag misstänker att jag kan ha skrivit fel emailadress. Efter kontakt med kundsupporten får jag den 18 oktober ett meddelande att varan är på väg. Den 23 oktober ber jag igen om en avisering och då slutar de att svara. Nu försöker jag få pengarna tillbaka via banken och kortbolaget. Zandparts går inte heller att nå på telefon.

Det som retar mig mest är att det tar flera dagar innan
de ids svara på förfrågningar och att det inte går att
nå dem på telefon. Det nummer som syns i Paypal går
till en faxmaskin.
Urusel support!!!

They don't reply any email, after 3 weeks waiting for the spare, still I'm don't have any answer from them, I just asked for the estimated delivery time...
I'm very disappointed them...
And off course, you pay in advance..

Idk why everyone says it's a bad company,
When I emailed about my part they replied on the next working day, and my part got shipped early.
When I had an issue it got resolved asap and they are a very good company with original Asus parts

I ordered Asus UX440 Hinge Cap. They dispatched order in few days and I recieved less than in 1 week. Happy about their services.

I desperately need a new charger for my PC and was sent to this company by ASUS customer service. The charger I ordered was in stock and should be delivered after maximum 5 business days they advertised. It is now 14th business day, the order is still processing, and the item now says 0 in stock. Customer service is ignoring me. I dont want to pay 50 euro for something I will never receive.

Leider konnte mein Display nicht geliefert werden. die Rückerstattung lief problemlos. Der Support war 1a!

Bought a £60 replacement AC Adaptor from Zandparts. Only for it to fail 6 months later and be ignored by Zandparts when contacted regarding it.

I ordered a phone charger that was 15.11 euros and I was charged 25.65.

I really want my money back immediately, there was no explanation about why the price almost doubled at the check out.
Please refund immediately, you'll find an email with my message.
Roberto Pistolesi.

I ordered 2 items that were both on stock. When I checked the status of my order the next day it was being processed and the items were still on stock. Because I had not received confirmation that the order was shipped I checked again the day after, and one of the articles was no longer in stock. When I asked them what was going on it took them another day to reply ‘that they could not see there was stock’. So do not trust the stock indication of this company, and make sure you pay by credit card so you can get a refund.

Having sought advice from ASUS on the correct battery for my VivoBook, I placed an order with Zandparts on 13/04/2022. Being out of stock, a delivery time of 2-4 weeks was given. Following many emails I still had no battery by 20/05/2022 and cancelled the order, asking for a refund. After several emails I received a refund in early June. I then noticed Zandparts were showing on their web site, 10+ in stock of the battery I had ordered. With fingers crossed, I placed a new order on 07/06/2022. The battery arrived to-day, and have just fitted it.
It has been a bit of a trial, hence only 3 stars. But the company is genuine and certainly not a scam. If you have the staying power and are prepared for many excuses and exchange of emails, give Zandparts 'a go'.

Jeg bestilte en strømforsyning søndag d. 1. maj. - skrev til dem d. 5. maj om de havde sendt varen - da de trak penge på konto d. 4. maj. De fortalte at de opdateret deres system, så deres ordre system ikke havde virket de sidste dage. Og at jeg vil modtage en trackinginformation de næste pr. dage. D. 9. maj modtog jeg en ordrebekræftelse/faktura men ingen bekræftelse på at den er sendt. De har dog vent tilbage og indrømmet, undskyldt at de ikke har varen på laget. Jeg har annulleret ordren og afventer at få penge retur.

I received my order only one week after the payment, I had the following of the package just after my order was given to the transporter.

I don't understand why it is written that it is a Chinese company in another comment, maybe it is but the package was shipped from Sweden.

Mega dårlig stil at man som virksomhed skriver 2-4 uger på sin side for de får tingende og derefter sender dem. Jeg har nu skrevet til dem efter 4 uger og får bare et svar om vi ved ikke hvornår vi får dem vil du annullere din ordre så må du skrive….. sikke en fornuftig måde at drive en foretning på fy føj Sir jeg bare… at tingende er forsinket kan ske men så meld noget ud……… useriøst..!

I hadn't ordered from Zandparts before, I ordered two keyboards for an Asus GA503. I placed my order on the 12/12/2021 and I had received my parts by the 29/12/2021. I was very happy with the processing and shipping times considering the parts shipped from Sweden to Australia. I will be using Zandparts in the future for my Asus parts.

I was a bit nervous since I have never ordered from the store previously. I was pleasantly surprised. The shipping was fast and the product was as expected.

It was really easy to order parts for my laptop.
The website is really easy to use and it has a vasy catalogue of parts. Upon clicking on the part type one needs, it shows if it is available in stock or not and if not, how much approxinately it takes to re-stock from the supplier.
The live chat is very helpful. Waiting time to chat to an operator is less than 5 minutes. Live chat was very helpful in my case when I needed to check the part number of my laptop keyboard prior to ordering. Oscar was very helpful to go down to the warehouse and take photos on purpose.
The delivery time is amazing. I ordered the part on Wednesday morning and it arrived by Friday afternoon via UPS.
I would definetely recommend this website to anyone wanting to order parts for their laptop/pc.
Zandparts are reliable, honest and fast.
Keith from Malta

Wow I'm really surprised and so happy now my phone is new.
When i visited their site and saw the costumer reviews with 49% negative reviews and 31% positive under 72 reviews i was doubtful so i call their customer service and they kindly answered all the questions I asked and also assist me to find the part i was looking for.
I called tree times before i placed the order but they answered all, i placed the order later after working hours on the 7th October and it was delivered on the 12th October which is 4 business days to Italy. The package arrived well parked and sealed and the item is original and genuine.
Infact my experience with zandparts is 100%++++++++ recommend i will buy again from zandparts.
I don't understand why people are so wicked to give negative reviews to this company.
Customer care support 100%+++
Tracking 100%+++
Delivery 100%+++