Not good appliance with repeat drum issues guess they never learn. Not good field engineers Whirlpool/Indesit and domestic & general in the mix over the phone with their too many telephone numbers. En... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Bought an Indesit washer via Argos. It broke after 2 months. Seven weeks later, 2 engineer visits and multiple ‘part is out of stock’ messages and still no solution. I’ve asked for a replacement or a... Zobacz więcej
Fridge was 9 years old, provided all the details when booking the repair so they knew exactly what fridge it was. Told them it was likely the thermostat. Turns out they would never has been able to re... Zobacz więcej
Chris did a fantastic job of diagnosis and repair of our Leisure Cookmaster. Once the problem had been explained to him he thoroughly investigated the cause and rectified the problem. He checked the... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
We are here for you whenever you need us! We are here all year round, whether that's for product advice, or to help you maintain your home appliances and keep them working like new
Dane kontaktowe
Zjednoczone Królestwo
- 03448 224 224
- www.whirlpoolservice.co.uk
2,1
Słaba
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Brilliant service repairing our washing…
Brilliant service repairing our washing machine quickly and excellently. Thanks!
18 maja 2022
Opinia niezależna
Odpowiedź od Whirlpool Service
Hello Paul,
I am glad to hear the engineer was able to resolve the issue promptly.
Many thanks, Nabeela
Condemned appliance
Unfortunately our appliance couldn’t be repaired but is being replaced. The replacement options were a little bit restricted and option for a higher spec model was extremely costly
18 maja 2022
Opinia niezależna
Odpowiedź od Whirlpool Service
Hello Craig,
I am sorry to hear the replacement options were not suitable for you. Please contact us on 03448 224 224, to discuss the options further.
Many thanks, Nabeela
Service delivery was excellent
Service delivery was excellent, workman was very professional easy to talk with clear with his response and was very helpful.
18 maja 2022
Opinia niezależna
Odpowiedź od Whirlpool Service
Hello Sandi,
Thank you for your review! It is great to read that the engineer was professional and knowledgeable with the repair! I will feed this back to the relevant department to be reviewed internally. 😊
Kind regards, Elena
Generally happy with the service
Generally happy with the service, engineer was on time and helpful. The appliance insurance is definitely worth having
16 maja 2022
Opinia niezależna
Odpowiedź od Whirlpool Service
Hello,
I am very pleased that you are happy with the service which was provided and that our engineer was on time and helpful! I will feed this back to the relevant department to be looked into internally. Thank you for your review 😊
Kind regards, Elena
Second to none service
My washing machine is well over 5yrs old and used at least three times a week, this is the first time it has gone wrong. The service I received was excellent from start to finish. An engineer was with me within three days. I do have the extended warrenty and would recomend this to everyone.
13 maja 2022
Opinia niezależna
Odpowiedź od Whirlpool Service
Hello,
I am very pleased to hear that you have received excellent service from start to finish, with the engineer attending and repairing the appliance within three days.
Thank you for recommending us :)
Many thanks,
Toby
Cracking engineers who have great…
Cracking engineers who have great knowledge of the products. Call centre staff a little blaze and some not so sure about cover and warranty but they got there in the end
12 maja 2022
Opinia niezależna
Odpowiedź od Whirlpool Service
Hello Mike,
I am pleased that the engineer were knowledgeable with the repair. I will feed your comments back in regards to the call center staff to the relevant team to be reviewed internally. Thank you for your review 😊
Kind regards, Elena
Great service
Great service. With very smart professional engineer. Very approachable and explained what he was going to do to make the repair.
Very impressed.
11 maja 2022
Opinia niezależna
Odpowiedź od Whirlpool Service
Hello Debby,
I am delighted to hear you have received a great service to us. We will feed this back to the relevant team. Thank you for your comments:)
Kind regards,
Toby
Very quick to arrange an appointment
Very quick to arrange an appointment
Kept my place tidy while doing the repair
11 maja 2022
Opinia niezależna
Odpowiedź od Whirlpool Service
Hello Amanda,
I am pleased to read that the booking process was easy and quick and the engineer was tidy whilst doing the repair. Thank you for your review 😊
Kind regards, Elena
Just good service alround.
10 maja 2022
Opinia niezależna
Had my cooker fixed today and the…
Had my cooker fixed today and the service yet again was brilliant. Job was done on the day. All working fine again and the man who did the job was very helpful and polite.
I had my washing machine done last week and I was happy then to. Thankyou.
10 maja 2022
Opinia niezależna
Odpowiedź od Whirlpool Service
Hello Victoria,
Thank you for your review! I am pleased to hear your cooker has been repaired while receiving a good service throughout.
We will feed this back to the relevant team.
Kind regards,
Toby
Efficient and responsive
10 maja 2022
Opinia niezależna
Excellent service
Excellent service, Booked quickly over the phone, engineer called after a few days sorted everything out. Recommend this
9 maja 2022
Opinia niezależna
Odpowiedź od Whirlpool Service
Hello Gerald,
I am happy to hear that the service has been excellent and the appliance' fault is now sorted.
Thank you for recommending us :)
Kind regards,
Toby
Very helpful and polite
Very helpful and polite, quick and efficient, would recommend them every day of the week
9 maja 2022
Opinia niezależna
Odpowiedź od Whirlpool Service
Hello Liam,
Thanks for your review!
I am glad to hear you found our engineer and service efficient.
Many thanks, Nabeela
Faber cooker hood
This appliance conked out just over a year after purchase. I arranged the repair. The engineer arrived promptly a week later. The part needed had to be ordered - got a message 7 months later that the part had arrived & to book in the repair. I couldn't sign in to book it. The engineer turned up a week later without a booking being made which was inconvenient but he was kind enough to reschedule the booking for the following week on a day that was convenient for me. Repair carried out quickly & efficiently. Great service by the engineer.
8 maja 2022
Opinia niezależna
Odpowiedź od Whirlpool Service
Hello Crystal,
I am pleased to read that overall the engineer provided a great service. in regards to the part taking so long to arrive, I do apologize for the inconvenience caused. I am not sure as to why it took so long for the part to come however I will feed this back to the relevant team to review internally. Thank you for your review 😊
Kind regards, Elena
Excellent service.
Very polite engineer. The ease of booking the service was excellent and easy. The contact centre staff were polite and patient and informed.
4 maja 2022
Opinia niezależna
Odpowiedź od Whirlpool Service
Hello Bilquis,
I am pleased to hear you found our service efficient.
Many thanks, Nabeela
Thus engineer was very good polite and…
Thus engineer was very good polite and very helpful
3 maja 2022
Opinia niezależna
Odpowiedź od Whirlpool Service
Hello Anaib,
Thanks for your kind words.
Many thanks, Nabeela
Totally satisfied
2 maja 2022
Opinia niezależna
My repair
My beko oven needed repairing. It was so easy to ring & arrange an appointment wasn't difficult from start to finish.
Very pleased with everything brilliant.
30 kwietnia 2022
Opinia niezależna
Odpowiedź od Whirlpool Service
Hello,
We are very happy to hear your appliance has been repaired and is now in working order, as well as the ease you had getting in contact.
Thank you for your comments :)
Kind regards,
Toby
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.