Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The porting and provisioning team really deserve a raise, they’ve been the most responsive part of this process.

Reakcja na opinię

Oceniono na 5 z 5

I want to thanks voiceflex! i am a new customer about to go into partnership with them! the support has been next level! they know exactly what they are talking about, even to the point they have know... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Voiceflex are excellent. Business number porting can be a headache, but these guys make it easy. Always happy to help, impressively responsive, and reliable. Special shoutout to Sean Walsh - he wen... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I worked with Steven who was exceptional from start to finish. He took full ownership of the process and made sure everything was seen through to completion, handling each issue as it came up wi... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca usług telekomunikacyjnych

Napisane przez firmę

Voiceflex is a channel-driven business. We deliver flexible and reliable communication solutions and give peace of mind that comes with working with a respected established service provider. Our portfolio includes Voice, Connectivity, Hosted Telephony, UC&C, and Cloud services. These services enable us to offer a comprehensive range of communications solutions.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

173 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great Service from Stuart in No ports

Stuart is fantastic, really helped out with a porting issue We've been having getting a number across. Was quickly and efficiently resolved.

24 sierpnia 2022
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Chrissie, great to hear that your issue was resolved efficiently! Thank you for taking the time to leave this review. Best wishes, Donna

Oceniono na 5 z 5

Steve was very helpful with a porting…

Steve was very helpful with a porting request that we currently have that is getting rejected. He took time to try and get to the bottom of why its getting rejected.

2 sierpnia 2022
Opinia niezależna
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Odpowiedź od Voiceflex

Hi Gayle, thank you for taking the time to leave this review - we really appreciate it! Best wishes, Donna

Oceniono na 5 z 5

Fast response from Nigel.

Fast response from Nigel.
Thank you.

26 lipca 2022
Opinia niezależna
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Odpowiedź od Voiceflex

Hi Sultan, that's great to hear! Thank you for taking the time to share your experience. Best wishes, Donna

Oceniono na 5 z 5

VF Porting Team

Suki has been helping me with a large porting project and has managed to save me a lot of time and energy - so grateful

Stuart has also helped me out with most of non-geo ports, not all of them have been smooth but he has always been there to help

19 lipca 2022
Opinia niezależna
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Odpowiedź od Voiceflex

Hi Courtney thank you for your review. It's great to hear how helpful our Porting Team have been to you! Best wishes, Donna

Oceniono na 5 z 5

Suki

Suki is fantastic, always helpful and looking to make things easier for us. Porting is a bloody nightmare at times especially on large projects. Something that the industry could massively improve on but whilst the likes of OFCOM scratch their heads on how that is done Suki continues to make our lives a little easier in getting our customers ported over.

19 lipca 2022
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Thank you for sharing your experience Steven. We know how difficult porting can sometimes be which is why our Porting Team go the extra mile to help make the process easier. Best wishes, Donna

Oceniono na 5 z 5

Always extremely helpful and…

Suki is always extremely helpful and understanding. Very quick to respond and assist with any issues. Fantastic service from both support and porting teams.

15 lipca 2022
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi, thank you for taking the time to leave this review. We consider our partner journey in everything that we do so it's great to hear of the fantastic service that you have received from two of our departments! Thanks again, Donna

Oceniono na 5 z 5

I would highly recommend the porting…

I would highly recommend the porting team. They always go the extra step to help you with issues. Great work Sukhvinder Singh and thank you for all your support.

14 lipca 2022
Opinia niezależna
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Odpowiedź od Voiceflex

Thank you for sharing your experience Sarah, our porting team really are amazing! Best wishes, Donna

Oceniono na 5 z 5

SIP Porting

Another seemless port of four numbers carried out by Suki at Voiceflex - many thanks again.

Richard

12 lipca 2022
Opinia niezależna
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Odpowiedź od Voiceflex

Thank you for sharing your experience Richard and leaving this great 5* review! Best wishes, Donna

Oceniono na 5 z 5

Number ports team

Suki on the number ports team was very helpful as always with getting our port requests placed and keeping me updated

12 lipca 2022
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Annie it's great to hear of your experience with our porting team, thank you for taking the time to leave this review. Best wishes, Donna

Oceniono na 5 z 5

Mick is always helpful and prompt with…

Mick is always helpful and prompt with his responses.

5 lipca 2022
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Taryn, thank you for taking the time to leave this great 5* review. I'm really happy to hear of the prompt and helpful service you have received. Best wishes, Donna

Oceniono na 5 z 5

A pleasure to put business with

A pleasure to put business with. Suki often goes above and beyond for stress free orders. The whole team is without flaw.

29 czerwca 2022
Opinia niezależna
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Odpowiedź od Voiceflex

Thank you for your kind words Philip, I'll be sure to share them with the whole team. Best wishes, Donna

Oceniono na 5 z 5

Great service from Nigel

29 czerwca 2022
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Great to hear this Brad, thank you for taking the time to leave this review. Best wishes, Donna

Oceniono na 5 z 5

Provisioning of International Number

Excellent support and guidance for provisioning of international number. Navigating the compliance for these can be challenging. Stuart's help was really appreciated. We have a very happy customer. Thank you.

10 czerwca 2022
Opinia niezależna
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Odpowiedź od Voiceflex

Thank you for your review, we're really glad Stuart was able to use his expertise to guide you through the process. Thanks again, Donna

Oceniono na 5 z 5

Billing Support

I have dealt with Voiceflex for many years in different roles throughout the company ie Network, billing etc through all of these changes I’ve always found Katherine to go over and above any support questions I’ve asked, even though she may not be in that team. We recently had an issue with a billing file, I raised this with Katherine and it was resolved and re-issued within about 10 minutes! Billing can always be a stressful time during the month, so I felt this quick response and efficiency really should not go unnoticed! Thank you

10 czerwca 2022
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Katarena, thank you for your positive feedback. Katherine works extremely hard to provide a high level of service, I have passed your kind words on to her. Best wishes, Donna

Oceniono na 5 z 5

Friendly service

Easy to get through to - explains easily - friendly service

1 czerwca 2022
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Thank you Andrea, this is exactly the experience that we aim to deliver!

Oceniono na 5 z 5

Suki is a legend

Suki is a legend, and always goes above and beyond compared to other carriers that we deal with. Asset to any business.

31 maja 2022
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi James, we pride ourselves on exceptional service delivery so I'm delighted to hear of the amazing service that Suky has provided you. Thank you for taking the time to leave this review. Best wishes, Donna

Oceniono na 5 z 5

Amazing support from Katherine Greer

Great service from Katherine as always. This morning we had a major issue with one of our client and Katherine managed to resolve this issue in professional and timely manner.
It is always a pleasure to deal with people like Katherine. Well done and many thanks!

25 maja 2022
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Thank you so much for your kind words Larysa! We really appreciate you taking the time to share your experience with us. Best wishes Donna

Oceniono na 5 z 5

Voiceflex Number Porting

I use the Voiceflex number porting regularly and everything always goes smoothly.

Usually most ports are simple, but I had a complex multi number ISDN30 port which presented a challenge as only one number had to be ported.

Suky guided me through the process and has given me confidence that the number port will proceed without any issues on the appointed date

23 maja 2022
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Premitel thanks for taking the time to leave this review! Glad to hear Suky was able to utilise his porting expertise to support your complexed port. Thanks again, Donna

Oceniono na 5 z 5

Big Thank You !

I would like to thank everyone at Voiceflex for their continued support with the number ports, faults, and account queries we regularly raise. Andrew and a number of his team that we deal with (Katherine, Amelia, Stuart, Suki) respond to us in a timely manner and are always happy to help with our queries. All of our dealings are positive and I would recommend them to anyone.
Thank you :)

19 maja 2022
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Thank you for such an amazing review Lauren! I've shared it with all here at Voiceflex. Thanks again, Donna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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