Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

The porting and provisioning team really deserve a raise, they’ve been the most responsive part of this process.

Reakcja na opinię

Oceniono na 5 z 5

I want to thanks voiceflex! i am a new customer about to go into partnership with them! the support has been next level! they know exactly what they are talking about, even to the point they have know... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Voiceflex are excellent. Business number porting can be a headache, but these guys make it easy. Always happy to help, impressively responsive, and reliable. Special shoutout to Sean Walsh - he wen... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I worked with Steven who was exceptional from start to finish. He took full ownership of the process and made sure everything was seen through to completion, handling each issue as it came up wi... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca usług telekomunikacyjnych

Napisane przez firmę

Voiceflex is a channel-driven business. We deliver flexible and reliable communication solutions and give peace of mind that comes with working with a respected established service provider. Our portfolio includes Voice, Connectivity, Hosted Telephony, UC&C, and Cloud services. These services enable us to offer a comprehensive range of communications solutions.


Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

173 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

The porting and provisioning team are ace!

The porting and provisioning team really deserve a raise, they’ve been the most responsive part of this process.

11 maja 2026
Opinia niezależna
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Odpowiedź od Voiceflex

Hi Bradd,

Thank you so much for the fantastic feedback! We’re thrilled to hear our provisioning team made such a positive impression throughout the process. We’ll be sure to pass your kind words on to them — they’ll really appreciate it!

Best wishes,
Donna

Oceniono na 5 z 5

A Big Thumbs Up

Wayne as always looks after us and is always very helpful and knowledgeable, a real asset to the team - we love the service from voiceflex and the support they offer

27 kwietnia 2026
Opinia niezależna
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Odpowiedź od Voiceflex

Hi Lewis,

Thanks for the great review — really appreciate you taking the time to leave it. Glad to hear of your positive experience with Wayne and the rest of the Voiceflex team.

Thanks again,
Donna

Oceniono na 5 z 5

Outstanding Service from Sean

Outstanding Service from Sean, always goes above and beyond, excellent Company to deal.

22 kwietnia 2026
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Odpowiedź od Voiceflex

Hi Angie,

Thank you so much for your kind feedback. We’re really pleased to hear that Sean has provided such outstanding service and consistently goes above and beyond.

We’ll be sure to share your comments with him and the wider team.

Best wishes,
Donna

Oceniono na 5 z 5

Voiceflex were very helpful with prompt support

Voiceflex were very helpful in sorting a difficult porting situation and their prompt and proactive help was very much appreciated.

22 kwietnia 2026
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Odpowiedź od Voiceflex

Thank you so much for your 5* review!

We’re really pleased to hear that our team was able to help resolve your porting situation and that you found our support prompt and proactive.

Best wishes,
Donna

Oceniono na 5 z 5

Sean Walsh has been a fantastic help to…

Sean Walsh has been a fantastic help to us over the last couple of days. He resolved a situation and kept us updated regularly. Thank you Sean :)

21 kwietnia 2026
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Elizabeth,

Thank you so much for your lovely feedback 😊

We’re really pleased to hear that Sean was able to support you and resolve the situation!

Best wishes,
Donna

Oceniono na 5 z 5

Seamless Porting Experience with Great Guidance

I worked with Steven who was exceptional from start to finish. He took full ownership of the process and made sure everything was seen through to completion, handling each issue as it came up without me ever needing to chase or worry. He was also personable, easy to reach, and kept communication clear throughout.

On top of that, he provided clear guidance on the overall porting process, sharing helpful documentation and explaining what to expect at each stage. That extra level of support made the whole experience smooth and stress-free.

Most importantly, he gave me real confidence that everything was under control and would be resolved properly. That level of reassurance and professionalism made a big difference to the overall experience.

Really appreciate the support throughout - great service from start to finish.

1 kwietnia 2026
Opinia niezależna
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Odpowiedź od Voiceflex

Hi Hayley,

Thanks so much for the lovely review!

Really glad to hear Steven made everything feel smooth and stress-free for you — that’s exactly what we aim for.

We’ll definitely pass this on to him! Appreciate you taking the time to share your experience.

Best wishes,
Donna

Oceniono na 5 z 5

100% recommend

We've worked with Voiceflex for several years now, and have always found their offerings and support to be great. We would 100% recommend Voiceflex, and look forward to out continued business with them.

2 kwietnia 2026
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Mike,

Thanks so much for the great review!

Glad to hear you’ve been happy with both our offerings & support, and your recommendation means a lot to us.

Best wishes,
Donna

Oceniono na 1 z 5

terrible customer service

terrible customer service. Nobody cares about anything. they can't even forward emails internally and ask you to email different department - this shows how little responsibility they take - if they can't do simple things like that, don't expect them to do anything more complex or care about providing great customer service! Avoid at all cost!

10 marca 2026
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Mike,

I'm sorry to hear about your experience and understand how frustrating this must have been. To help me investigate and make things right, please email customerservices@voiceflex.com
with your ticket number and details of your contact.

Many thanks,

Donna

Oceniono na 5 z 5

Attentive to customer needs

Attentive to customer needs, flexible helpful and thoughtful. As well as technically gifted.

24 lutego 2026
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Odpowiedź od Voiceflex

Hi Stuart,

We’re really glad we could help and that you’ve found us responsive.

We really appreciate you taking the time to leave this review!

Best wishes,
Donna

Oceniono na 5 z 5

These guys are great - After 15 years, I can still say that

These guys are great. Always helpful, always timely and responsive.

I wish other suppliers were as helpful as Voiceflex.

20 lutego 2026
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Odpowiedź od Voiceflex

Hi Martin,

Thanks so much for the great review — we really appreciate it.

It’s good to hear that the team’s been helpful and responsive when you’ve needed us.

Best wishes,
Donna

Oceniono na 5 z 5

Lasantha Kankanamge Great Support!

We're new to VoiceFlex so had a few teething issues while starting up. Lasantha was a fantastic help in support and made sure we had no issues getting up and running.

10 lutego 2026
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Matthew,

Thank you for the 5-star review. We’re glad Lasantha was able to support you through those early teething issues and get everything up and running smoothly.

We appreciate you taking the time to share your feedback!

Best wishes,
Donna

Oceniono na 5 z 5

Dealt with Toby very patient and helped…

Dealt with Toby very patient and helped me through all the steeps even Handset software upgrade until we were happy with the config ang and ring patterns.

To be fair 11 out of 10 if it were possible.

26 stycznia 2026
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Odpowiedź od Voiceflex

Hi Peter,

Thanks very much for your 5-star review. It’s great to hear that Toby was able to support you throughout the whole process and take the time to make sure everything was set up exactly right for you.

We appreciate you sharing your experience.

Best wishes,
Donna

Oceniono na 5 z 5

We were constantly updated and did not…

We were constantly updated and did not have to chase everyday. The staff were very knowledgeable and helpful.

19 stycznia 2026
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Odpowiedź od Voiceflex

Hi Rudy,

Thank you so much for your 5-star review! We really appreciate your kind words. We're glad to hear you felt consistently updated and didn’t have to chase for information — that’s exactly the experience we aim to provide.

Best wishes,
Donna

Oceniono na 5 z 5

Excellent

Voiceflex have been excellent throughout a port request that encountered numerous unexpected problems. Despite the challenges, they kept going with a great attitude and remained professional at every stage. Their perseverance really showed, and thanks to their continued efforts the port has now successfully completed. A very reliable and committed team, thanks Sam – highly recommended.

16 stycznia 2026
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Odpowiedź od Voiceflex

Thank you for the fantastic review! We really appreciate your patience throughout the porting process and your kind words about the team. We’re glad we could see it through to a successful completion, and I’ll be sure to pass your thanks on to Sam.

Thanks again for the recommendation!

Donna

Oceniono na 5 z 5

Alex was really helpful

18 grudnia 2025
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Thank you so much for your 5* review. We're pleased Alex was able to help you.

Best wishes,
Donna

Oceniono na 5 z 5

I recently encountered an issue with…

I recently encountered an issue with some numbers, and before I even had the chance to raise a ticket, their support team had already resolved it.

Their responsiveness is outstanding—tickets are handled so quickly that we know we can always rely on them to get things done efficiently and effectively.

A special thank you to Emma Webber from the Provisioning Team for the excellent support!

12 grudnia 2025
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Tiago,

Thank you so much for taking the time to share this wonderful feedback! We’re thrilled to hear that our team, especially Emma, was able to provide you with such outstanding support.

Best wishes,
Donna

Oceniono na 5 z 5

Issue fixed within 5 mins of Support…

Issue fixed within 5 mins of Support Case being raised, excellent service

10 grudnia 2025
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Thank you, Dave, for your positive feedback. We're glad we could resolve your issue quickly and provide excellent service.

Best wishes,
Donna

Oceniono na 5 z 5

I want to thanks voiceflex

I want to thanks voiceflex! i am a new customer about to go into partnership with them! the support has been next level! they know exactly what they are talking about, even to the point they have knowledge or popular PBXs and can help with settings and setup. Very impressed! in particular Lasanbha! He is very good and knowledgeable. I highly recommend these guys! and a big thanks to Elliot Bennett! He is in sales but has good technical background, he issnt just trying to sell me solutions for the sake of it, they make recommendations and appropriate suggestions without being forceful.

28 listopada 2025
Opinia niezależna
Logo Voiceflex

Odpowiedź od Voiceflex

Hi Craig,

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you’re impressed with the support you’ve received, especially from Lasantha and Elliot.

We’re excited to welcome you as a new customer and look forward to a successful partnership.

Thanks again for your kind words!

Donna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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