Titan Travel Recenzje 

Our experience was excellent from door-to-door. Our collection from home and airport was punctual, our coach driver for the tour of Andalucia, Alejandro, was very good and our tour manager, Colin Thompson, was superb.

I lovely operative I spoke to to cancel my holiday and rebook another couldn’t have been more helpful. She explained the process as she went through it. I’d definitely give her 10/10 for her fabulous customer service. You are lucky to have her as part of your team 👍

A full tour giving us chance to see all the important places.
Very well organised and managed by our tour guide Colin and a really helpful driver . They went over the expected to make the week enjoyable.

The whole experience was fabulous. From the pickup to the airport, Liberty, our wonderful home for a week, amazing food and service, 2 nights of great entertainment, informative tours of each island/ place we visited, wonderful staff and tour manager, and last but not least, absolute beautiful Croatia. I can thoroughly recommend Titan’s trip.

The 'liberty' its crew, tour manager, and guests were fabulous. So kind, patience, thoughtful. I loved ever minute of it. Im so hoping I can do it again next year. Fair winds and safe travels to you all.

Everything ! Clive dealt with our booking very thoroughly, no detail was left to chance. It was the most thorough booking that we have ever done and we have done a lot of bookings over the years with both Titan and Saga on both holidays and cruises.

ToWe were wantting to do the holiday this year but all dates for 2026 were fully booked. We decided to. Go n̈ext Spŕng instead. The booking was handled efficen̈try.

I’ve had an excellent holiday organised by Titan Travel. The guide Fredrica went above and beyond to meet the needs of the guests. It was well organised. My Chauffeur driver Ish who brought me home was friendly and drove safely. I would book with Titan next year .

Chandan provided a warm welcome and exceptional professional service when I made our booking. He had a kind and friendly demeanour and advice given was clear and helpful.

Booked with a very efficient advisor Melissa who was exceptionally helpful in securing our hotel needs.
Thank you

Excellent from start to finish.
This was my first experience of a tour group, and it exceeded my expectations.
From the first reach out from our tour guide, pre tour, to the transport home at the end.
Jay, our tour guide, introduced himself and our coach driver, Jan, a few days before the tour, letting us know where to meet at the airport. So any nerves or anxieties about travel/ flight etc were eased.
Jay was very attentive to every ones individual needs, as well as the group as a whole. He was very knowledgeable about the tour, but equally, could suggest good places to eat, drink etc.
Our coach driver, Jan , was equally knowledgeable and friendly. In fact by the end of the tour, the whole group felt they had made new friends , and hope to meet again in the future.
Well done Titan employing such wonderful, warm and friendly staff.

Brilliant hardworking tour guide Alex who could not help his group and others enough. Tour of Canada gave me a good look at a number of top tourist destinations with all movements being organised efficiently. Slight negatives were variations in hotel standards, disappointing that there was no breakfasts included in the holiday package and I felt the service offered by Air Canada did not meet the high standards provided for the rest of the trip.

We have just returned from our first escorted group tour. Absolutely fantastic experience from start to finish.

This tour fits so much in over 12 nights fulfilling my dreams of going to Graceland, RCA studio B and Grand Old Opry as well as so much more. Our group of 26 got on so well and we enjoyed nights out together.

Our tour manager Jay was faultless and his wealth of information and good humour added so much to the whole experience together with Jan our coach driver who made us feel completely safe.

Will definitely be looking to book another Titan tour and would be great to have Jay as our tour manager again sometime.

You are doing everything right. Perfect tour guide caring and informative. Perfect driver very safe. Interesting and informative trips and visits. Thoroughly enjoyable experience. Could not fault anything. Well done Titan. If I went on another trip would certainly request Jay and Jan. THANK YOU.

The trip was fantastic. Very well prepared and organised. This was from booking all the way to drop off at home.
Our tour manager Jay was excellent. Always helpful, informative and entertaining.
We would highly recommend the tour.

Very disappointed with Titan – our first and last time using them for an escorted tour when other, better (and cheaper) tour operators exist. On the positive, our local guides were utterly superb : Boris in Albania; Vlado in Macedonia. Thank you both, But now the negatives: The Tour Manager was awful. The USP is the taxi to and from home. Regardless of the ‘activity level’ Titanites (as they call themselves) book the holiday they fancy and do so because of one or more of three things: age; mobility; geographical location. Most people on the tour travelled from the far corners of England (eg Cornwall, N Yorkshire, Norfolk), some with mobility issues, and their taxi journeys were so long that they didn’t even go to bed, setting off soon after midnight and travelling through the night to arrive after 9am. They paid the same as we did (a bit less mostly) and we live 20 miles from Heathrow. The first hotel in Albania was lovely as were the staff. The food was appalling and we could not stomach the horrible dinners. Some people ate out. Titan guests were put in a makeshift breakfast room, and the dinners were exclusive to Titan – cheap ingredients, nearly cold, and sparse: by far the worst food we have ever had on any holiday. The hotel in Macedonia had much better food but the rooms were terrible and so many people were very unhappy and angry. A few had rooms, newly refurbished and overlooking Lake Ohrid (south facing) the rest of us had rooms at the north-facing rear, overlooking a mud wall and debris, and in desperate need of refurbishing. There was a low, tiny table with a kettle on it, something like a baby changing table with one shallow drawer beneath and a pole with 3 coat hangers. Nowhere to unpack, nowhere to put clothes, and only one tiny pouffe for a chair. That was the furniture! The room was very small and the ensuite tiny, with a big pull-out bed (for children) hogging most of the spare floor. It looked suitable for backpackers or people with children on a very tight budget. ‘Titanites’ shrug their shoulders saying they’re used to some hotels having poor food and poor accommodation, accepting pot-luck with both because of the taxi and the cost of the holiday being the same no matter how far from the airport. They admit it, and fair enough. But as age, mobility, and geographical distance are not a problem for us, we will choose tour operators who put our money into the holiday not subsidising 16 hour return taxi rides for others. I filled in a comprehensive survey, as requested by Titan, but never heard a word back. Says it all.

T258075

ABTA COMPLAINTS RESOLUTION SERVICE
103516

WITHOUT PREDUICE
Absolutely unbelievable, for those following my audit trial of evets with Titan, my wife and I have been offered £100 each (spending over 5k) only then to spend with ONLY WITH TITAN and that's presuming we want to travel with them again!!

It not worth reporting anything as they had multiple opportunities to change things that even their Tour Manager could not.

It does not reflect the values of keeping their guest safe or offering 4* and 5* service or the stress and upset caused for a holiday we have saved up for.

It's an insult to offer such a punitive amount that does not reflect either disruption or disturbance.

This underminds both their understanding of event, or how to meet and exceed and value customer expectations.

Thank you for your reply, you have all my details please ring on either mobile or landline. A global search on your database will uncover all our details please pass onto customer services to avoid duplication. Thank you
Ana our Tour Guide was excellent but could not resolve either the towel issues of the horendous Faulty Towers experience at our last hotel, apparently it had been going on many times unresolved with neither Titan or Hotel making and attempts to meet or exceed customer expectations.
We felt sorry for her in this impossible situation1
PLEASE PASS ONTO CUSTOMER SERVICES TO AVOID DUPLICATION AND MORE WAISTED TIME IN CONSULTATION"

Sadly, the things that go wrong overshadow and are remembered over the things that go right.

Customer service in the president 5star was abismal and appently nothing can be done about it.

Our tour guide has complained over the years.
Her co worker has complained
The conclusion is that neither Titan or the hotel care, just want your money!

Breakfast hot food cold
Soup so salty you could not digest it
The turkey was dry and veg so overcooked and waterlogged.

The gala leaving dinner took over 3 hours with 45 minutes bwtween first and second course, some people just gave up and went to bed.

All thar after a coach driver who spoke with his hands, sometimes holding the wheel with one hand whilst drinking a coke and at other times no hands.

If you paid little you would have expected this not when you pay top dollar for a 5 star.

What happened to duty if care and best practice, trainng and management oversight.

Im not sure i can trust this company again!

I did try and speak to both the general manager and duty manager to get a hotel complaints escalation procedure, but they had gone home which says it all.

Check out Mercury and Travelsphere

Booked on line as it was late evening
Very straight forward as always. This will be the 21st time I’ve travelled with Titan

Travelled with titan for the first time was the only person joining the tour from Scotland but the travelling was arranged well.picked up from home and flight to London to join tour.tour of Croatia was well organised and nice hotels and Croatian tour guide Robert was with us the whole tour and nothing was any bother to him.the final hotel was lovely but a bit short of staff when serving dinner .the staff that were there were all lovely and worked very hard.would use titan again as everything went smoothly.

Have an enjoyable trip. Four nights in. Cairo and seven days river cruise.
The tour was well organised and the guide was very knowledgeable. Really enjoyed our trips to Abu Simbel , the pyramids and the GEM .
We saw the main sights which were amazing, although the trip to Alexandria library was a little bizarre. It seemed a long way to go just to look at a library. Everyone was a little bemused by it.
The boat was a little dated, but the food was good and it was very clean.
The only downside was that the tour manager was very insistent about being tipped and how much we were expected to pay. This made everyone a little uncomfortable on the last day. he also insisted that we paid to the so-called voluntary tipping pool . Again most guests said they would rather tip the staff individually.