This review is for the booking procedure. I booked short notice for a November/December holiday. I spoke with a booking clerk, RUBY, who was extremely pleasant and helpful throughout. She made absolut... Zobacz więcej
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I ran to confirm the holiday which I have seen on the webb, ( Sorry I cant remeber the name of the gentleman who atteded me) He was absolutely fantastic and helpful. It took not time at all to booked... Zobacz więcej
Harley (laid low by food poisoning at one point) made every effort to answer pretty basic questions due to the lack of information supplied for the trip details. This included cabin layouts, sizes and... Zobacz więcej
Checking for Food and Wine in Cadiz. In February. The young girl tried to be very helpful but didn’t know any Spanish names and thought Cadiz was spelt with a K so couldn’t find it. People whose job... Zobacz więcej
Informacje dotyczące firmy
- Organizator turystyki
- również w kategorii:
- Agencja wycieczek kulturalnych
- Biuro podróży
- Hotel
Napisane przez firmę
EXPERIENCE IS EVERYTHING With over 70 years' experience we know a thing or two about what makes a wonderful holiday. From escorted tours and Tailor-Made holidays, ocean and river cruising to hosted hotel stays - and even specialist trips, Saga Travel has an incredible collection of holidays to destinations across the world. With the widest choice of holidays and travel experiences than ever before, you can now personalise your trip so you are in complete control. All this is backed up by the high standards and service you’d expect from Saga.
Dane kontaktowe
3 Pancras Square, N1C 4AG, London, Zjednoczone Królestwo
- 0800 9885 886
- holiday.saga.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 74% z negatywnych recenzji
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A Fabulous Italian holiday waiting
I ran to confirm the holiday which I have seen on the webb, ( Sorry I cant remeber the name of the gentleman who atteded me) He was absolutely fantastic and helpful. It took not time at all to booked exactly what I was looking for. I have travel for some years with Saga in different type of holidays and every time I get more impress how wonderful the staff are, in what ever field it is,helpful and knowledgeable. Thank You for making my holidays such a great experince.
Great experience in booking a late holiday in Spain
This review is for the booking procedure. I booked short notice for a November/December holiday. I spoke with a booking clerk, RUBY, who was extremely pleasant and helpful throughout. She made absolutely certain that each aspect of the booking was agreed and understood, and answered my questions forthrightly. The high quality of the staff that we deal with, booking staff, those that meet and greet at the airports, our holiday hosts make all the difference. This is why we book again and again with SAGA. Thank you all!
Excellent assistance after flight change.
Excellent assistance after flight was unfortunately changed due to the airline and travelling times altered. Anthony was very helpful and informative and we thank him for his help. Very professional.
A couple of touring holidays I had…
A couple of touring holidays I had selected before telephoning, weren't suitable for my mobility issues, so was advised that it was best not to book those. An alternative non touring holiday to a hosted hotel in Sri Lanka was suggested instead, with Saga holidays. There are a few included excursions from the hotel. Samantha was so understanding, patient, friendly, polite and professional in her role, and I warmed to this alternative holiday, and have now completed the booking with her. Thank you Samantha.
A delightful look around Northern Spain
We have just returned from a Saga Special Interest holiday based in Northern Spain at the Juan de la Cosa hotel in Santona, It is a new Saga holiday on Art and History in the Basque Region and was led by Jason Webster who has written extensively about Spanish history. He was accompanied throughout the week by the hotel manager. They were enthusiastic, knowledgeable and supportive at all times.
The hotel is small, with a team of staff who really make Saga guests feel comfortable. Choices from the dinner menu are made a day in advance to ensure that freshly purchased and prepared dishes are offered and to reduce food waste. There was always a particularly good choice of locally caught fish.
On days when we lunched in the hotel a wide range of tapas was available.
Overall this holiday was a delight. It is being repeated in 2027.
I recommend that anyone booking this holiday reads at least one of Jason Webster's books about Spain : my recommendation would be 'Guerra' which, although it is mainly about the Civil War has sections which are very relevant to life in Spain - and elsewhere in Europe - today.
Harvey most helpful as was having…
Harvey most helpful as was having problem confirming and paying for holiday
Canada coast to coast
We have just returned from a wonderful 17 day trip coast to coast in Canada, made really special by our tour manager Daniel Rogerson.
To organise a group of 48 people can not be easy but Daniel managed with his organisational skills, sense of fun and wit, which he exercised constantly on the long coach journeys.
The itinerary included some spectacular locations and there was a choice of additional excursions to suit most tastes.
The hotels were all in good locations and provided suitable accommodation for short stays.
The door to door transfer to the airport and back again was an added bonus and went very smoothly.
There was only one meal provided during the whole of the holiday so we were fortunate to have Daniel provide us with details of numerous eateries that catered for breakfast, lunch and dinner
Booked online very easy on the coast to…
Booked online very easy on the coast to coast Canadian 17 day tour , it was fantastic had a fabulous time . We had a great tour guide Daniel he was brilliant . Everything went to plan . One down side though no meals apart from 1, I think at least breakfast to be included in the future it’s hard work trying to find eating places especially when you are so tired . So come on saga sort it out please ?
I was completely taken care of.
I felt completely well taken care of from start to finish. There was great communication, and no attempt to hard sell me anything as I had found with other holiday companies. I spoke to three different people at different stages during the booking process, and every one of them was friendly, helpful and completely professional in ensuring that I got exactly what I wanted, at the best price. And speaking of price, the quote I received for my trip was as good as the best deal I found on a price comparison website.
Adriatic coastal explorer cruise Split-Zadar
Ship was M Y Amorena visited many beautiful towns and some islands. We walked & sailed through National Parks with our wonderful tour manager Bobby with his vast knowledge of his beloved Croatia. I can't praise the 7 staff on board enough! Captain Ivan, 1st mate Ivo & sailor Ivan instilled in us a feeling of safety & relaxation by the way they quietly & confidently went about their duties & all with a smile on their faces when our paths crossed! Chef Marko & Sous-chef Dusan produced a delicious array of meals from their tiny galley, beautifully presented. As a vegetarian I was impressed & grateful for the care taken with my meals. Our waiter Nemanja was so professional & efficient we hardly knew he was there until he topped up our glasses!! The dining salon was spotless & inviting at all times making our dining experience really special.I think all 18 cabins were in use & we have to praise and thank Tanya our "dancing queen" housekeeper for her tireless daily work cleaning & replenishing our quarters. Her beautiful, smiling face & cheerful disposition was a joy to behold!! We enjoyed all the evening entertainment ranging from the talented, traditional singers and musicians to the singalong duo and the dancing on the last night. We also experienced cruising with the sails up and 2 opportunities to swim off the boat's stern. My mobility issues were addressed & dealt with symathetically by Bobby & all the staff on board & by the lovely other guests that we were privileged to cruise with & for that I thank you all from the bottom on my heart. You made this holiday complete & unforgettable. We recommend this wonderful holiday experience to everyone!! Lynn & David Keetley
Adriatic Explorer Holiday
Adriatic Explorer Holiday , stayed on this wonderful yacht the MY Amorena for a week, met some lovely people, we were looked after by Bobby who did a wonderful job, all the staff were extremely friendly and helpful, Thank you
Adriatic Explorer.
We have just returned from our holiday on the MY Amorena, everything was perfect , the crew were amazing, the boat was spotless, the food was tasty and varied. Bobby our guide was exceptional giving us lots of interesting information, aswell as being very caring. A very enjoyable holiday.
Wonderful holiday
The yacht- Amorena- lovely smooth journey. Vessel was small enough to visit small islands around Croatia.
Staff were so lovely and helpful. Passengers, only 30, were friendly.
Croatia and its' islands are beautiful.
The journey to and from destination was relaxing and hassle free.
Canada coast to coast
The group was too large at 48 guests but the tour manager Daniel was exceptional and had clearly researched every location in detail providing us with lots of useful information on every step of our journey.
Amorena Cruise
We have just returned from the "Adriatic Coastal Explorer" cruise in Croatia on the Amorena (Split to Zadar and return.)
We had been on this holiday previously several years ago and wonderered if it would be as good second time around, but we needn't have worried.
Bobby, our tour manager was so professional, knowledgeable and pleasure to be with.
From the first day to the last the hard-working crew looked after us extremely well, the Amorena was well-maintained, spotless and the food was delicious.
The included excursions were interesting and the ambiance on board was perfect.
All in all a wonderful holiday.
Previous Positive Experience…
Having had previous positive experience with Saga I decided to book again. Unfortunately whilst booking online, I was informed my date selection was not available. A quick call to Saga and thanks to Lola, a close alternative date was secured and booked. Once again a positive experience and looking forward to my trip.
Adriatic Cruise - Saga
We have just ended our Adriatic Explorer holiday with Saga. It was excellent. The crew on board the MV Amorena were fantastic. The ship was spotlessly clean at all times, the service from all the crew exemplary and food was tasty and wine was flowing. Bobby our tour guide was a real gem. He catered for every need, was so knowledgeable, professional and full of interesting stories. Whilst I would have liked to have been able to swim off the boat a few more times, there were quite a few beach swimming opportunities.
Kayleigh from Saga was so friendly.
Kayleigh, a real person, was really helpful and friendly. She helped me book my trip so efficiently.
Saga insurance
I had to cancel my holiday due to my husband being ill
Saga holidays and saga insurance were really excellent understanding. The holiday was cancelled and my money refunded very quickly
So would certainly recommend saga and would book again with them when I am able to .
Thank you saga
Terrible don't bother
Just spent 2 weeks in hotel palas in montenegro.This hotel is supposed to be a 4star at best I would say it's boardering on 3 star .The all inclusive is a joke the bar shuts at 11pm ,the staff leave and put the lights out even when your still sat thereOur room was not inviting, dated worn out and the mattress was all stained ,the water from the shower flooded the bathroom floor so badly that the bathroom door was all blown on the bottom front and back ,we placed a towel on the floor to help soak it up .the air con was a joke waste of time .The food was repeatative and boring ,never hot .Their idea of soup was coloured dishwater with rice we eat out quite a few times.The staff were not very friendly, never smiled and sometimes you were made to feel like an inconvenience. It had no atmosphere and we thought depressing at times. We paid good money for this holiday through saga all I can say is its in a good location with beautiful views It was like being in an old folks home ,the only thing saga have got right is the door to door chauffeur service .It was our first time with saga believe me it will be our last .I have logged our complaint with saga and sent photos.
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