Newmarket Holidays Recenzje 

24 912
•
Wynik TrustScore: 5 na 5

4,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I've just returned from a wonderful week in Puglia. So many stunning places visited. The Hotel Del Levante is great, the restaurant serves delicious food in true authentic Italian style by a friend... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Our particular tour was quite expensive, but very enjoyable. The location was beautiful and well situated for boat and bus trips. There were a few minor issues with the hotel, e.g. door card key trick... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We have already taken two Newmarket Holidays trips. We took up an offer emailed to us and booked another trip for next year. Part of the offer was £100 towards a hotel or parking. We rang the giv... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had to call customer services regarding a query I had about an upcoming tour. I was very fortunate to have Musa handle my call. He was extremely professional, efficient, friendly and knowledgeable... Zobacz więcej

Informacje dotyczące firmy

  1. Organizator turystyki

Napisane przez firmę

At Newmarket Holidays we've been making a difference to our clients' travelling experiences since 1983, providing superb value at affordable prices, excellent arrangements and the best in customer care, from the moment you book, to long after you return. Whether you choose a two-day trip to a special event, or a three-week exploration of the other side of the world, the Newmarket Holidays Difference is that we're with you all the way!

Napisane przez firmę

Our Story
Newmarket Holidays was founded in 1983. Since then we've grown to become one of the UK's largest independently owned escorted tour specialists.
Our Tours
Carefully chosen accommodation and travel arrangements, guided excursions and unforgettable experiences in the company of a friendly tour manager...There's more to our tours than just the places you'll visit.
An Award-Winning Reputation
At Newmarket Holidays, while our focus has never been on winning awards, we are especially proud of the 36 British Travel Awards we've won since 2011, because the nominations and votes came from the British public, not just from within the travel trade.

Dane kontaktowe

4,8

Doskonała

Wynik TrustScore: 5 na 5

25 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(24 912)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 7124

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Another example of 5* customer services from Newmarket Holidays

I had to call customer services regarding a query I had about an upcoming tour. I was very fortunate to have Musa handle my call. He was extremely professional, efficient, friendly and knowledgeable & made me feel like a very valued customer. He genuinely seemed to want to help & cared about the service he gave. Well done! Another example of 5 star service from Newmarket Holidays.

1 listopada 2026
Opinia niezależna
Oceniono na 5 z 5

Very helpful

Lorraine was very helpful with my enquiry about a trip to India, that we subsequently booked. Fingers crossed that she's right about how fabulous it is! We'll let you know in March!

2 listopada 2026
Opinia niezależna
Oceniono na 5 z 5

Customer service

I requested a call back from, and received a call 5 minutes later from Neo.
He was professional, friendly and knowledgeable and gave great advice.
Many thanks Neo

3 listopada 2026
Opinia niezależna
Oceniono na 5 z 5

Phone Booking

I have recently booked a holiday over the phone and cannot fault the excellent service. The travel planner, Lorraine Reeves was very professional, friendly and extremely helpful in all respects and made the process effortless and stress free and I would highly recommend. Thank you.

31 października 2026
Opinia niezależna
Oceniono na 4 z 5

Holiday booking made easy

The holiday we picked fitted one of our bucket list items. The site was easy to navigate and options easy to find. Having been on a Newmarket holiday before we know what to expect. On the downside I was disappointed to find Amex was not accepted as a payment option.

22 października 2026
Oceniono na 5 z 5

trouble-free booking

Advisor on the phone was very helpful and had a pleasant manner.

23 października 2026
Logo Newmarket Holidays

Odpowiedź od Newmarket Holidays

Hi Jean!

We are absolutely delighted to hear that our phone advisor provided such helpful assistance and made your call so pleasant. Thank you so much for sharing your wonderful feedback with us!

Gigi

Oceniono na 5 z 5

Excellent customer service

We have already taken two Newmarket Holidays trips.
We took up an offer emailed to us and booked another trip for next year. Part of the offer was £100 towards a hotel or parking. We rang the given number and were helped by Jesse. He went to a lot of trouble in order to find us a hotel room that would work for us. His service and demeanour were excellent. He is a credit to the company. Excellent customer service.

31 października 2026
Opinia niezależna
Logo Newmarket Holidays

Odpowiedź od Newmarket Holidays

Hi Patricia!

Thank you for being a loyal customer and choosing to book another getaway with us. We are absolutely thrilled to hear that you received such helpful, patient, and high-quality assistance when securing your hotel room. It is wonderful to know that the booking process went so smoothly and that you felt well looked after. We look forward to welcoming you on your upcoming travels next year.

Gigi

Oceniono na 5 z 5

Wonder Woman !

I have had to alter a booking due to my wife being ill. I found “Joyce” in the customer service team to be a Wonder Woman as she sorted out my requests and queries with a chuckle and humour
Well done Joyce , you are a credit to your organisation ,our holiday is now on track !

30 października 2026
Opinia niezależna
Logo Newmarket Holidays

Odpowiedź od Newmarket Holidays

Hi!

We are so sorry to hear that your partner has been unwell, but we are incredibly glad that we could help get your travel plans back on track during this stressful time. It is wonderful to know that our team member was able to resolve your queries so efficiently while bringing some warmth and good humor to the conversation. Your kind words will certainly be shared with her, and we wish your wife a very speedy recovery. We hope you both have a fantastic and relaxing holiday!

Gigi

Oceniono na 5 z 5

Good help from Musa and Lucy...

We have booked a trip to Costa Rica, assisted by Musa and Lucy - both very knowledgeable, polite and encouraging - a good start to hopefully a good holiday!

2 listopada 2026
Opinia niezależna
Logo Newmarket Holidays

Odpowiedź od Newmarket Holidays

Hi Colin!

We are absolutely thrilled to hear that you had such a wonderful experience planning your upcoming getaway. It is fantastic to know that the team members who assisted you were so helpful, polite, and informative during the booking process. We wish you an amazing and memorable holiday in Costa Rica!

Gigi

Oceniono na 5 z 5

Tee was Very helpful and polite and…

Tee was Very helpful and polite and informative

2 listopada 2026
Opinia niezależna
Logo Newmarket Holidays

Odpowiedź od Newmarket Holidays

Hi!

We are absolutely delighted to hear that you received such supportive, polite, and knowledgeable assistance during your interaction. Thank you so much for taking the time to share your wonderful feedback and for highlighting this excellent service.

Gigi

Oceniono na 5 z 5

A gentleman called Jesse answered my…

A gentleman called Jesse answered my call to Newmarket holidays this morning, he dealt with my query without delay, told me the actions he would be taking to resolve my issue and gave me a timescale when I should receive a reply.
He was very professional and friendly.

Valerie Hall

2 listopada 2026
Opinia niezależna
Logo Newmarket Holidays

Odpowiedź od Newmarket Holidays

Hi Mrs Hall!

We are delighted to hear that you received such prompt, professional, and friendly assistance during your call. It is wonderful to know that your query was handled efficiently with clear next steps and a helpful timeline for your resolution. We will be sure to pass your kind words along to the team member who assisted you.

Gigi

Doświadczenie Trustpilot

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