Our tour guide Julie and driver Mike were absolutely amazing. Julie in particular shared a wealth of knowledge about each area that we visited and gave great recommendations. She really went above and... Zobacz więcej
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Zobacz, co mówią recenzenci
I've just returned from a wonderful week in Puglia. So many stunning places visited. The Hotel Del Levante is great, the restaurant serves delicious food in true authentic Italian style by a friend... Zobacz więcej
Reakcja na opinię
Our particular tour was quite expensive, but very enjoyable. The location was beautiful and well situated for boat and bus trips. There were a few minor issues with the hotel, e.g. door card key trick... Zobacz więcej
Reakcja na opinię
Had a wonderful tour to New Orleans, Memphis and Nashville. Our tour guide Julie was very knowledgeable and our driver Mike was lovely. The hotels are all acceptable; the Guest House at Graceland r... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
At Newmarket Holidays we've been making a difference to our clients' travelling experiences since 1983, providing superb value at affordable prices, excellent arrangements and the best in customer care, from the moment you book, to long after you return. Whether you choose a two-day trip to a special event, or a three-week exploration of the other side of the world, the Newmarket Holidays Difference is that we're with you all the way!
Napisane przez firmę
- Our Story
- Newmarket Holidays was founded in 1983. Since then we've grown to become one of the UK's largest independently owned escorted tour specialists.
- Our Tours
- Carefully chosen accommodation and travel arrangements, guided excursions and unforgettable experiences in the company of a friendly tour manager...There's more to our tours than just the places you'll visit.
- An Award-Winning Reputation
- At Newmarket Holidays, while our focus has never been on winning awards, we are especially proud of the 36 British Travel Awards we've won since 2011, because the nominations and votes came from the British public, not just from within the travel trade.
Dane kontaktowe
Cantium House, Railway Approach, SM6 0BP, Wallington, Zjednoczone Królestwo
- 03303411927
- trustpilot@newmarketholidays.co.uk
- newmarketholidays.co.uk
4,8
Doskonała
25 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very easy to navigate and of…using the website
Very easy to navigate and of course,book.
31 października 2026
Odpowiedź od Newmarket Holidays
Hi Simon!
We are delighted to hear that you found our platform so simple to navigate and that booking your travel experience was a breeze. Making your journey planning smooth and hassle-free is always our main goal. Thank you so much for sharing your positive feedback with us!
Gigi
Belfast extended stay great trip
Belfast extended stay great trip , Colin the tour guide was fantastic and so was Martin the coach driver, everything was well planned no rushing around a very relaxed tour and highly recommend this one.
18 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Hi Kerrie!
We are absolutely thrilled to hear that you had such a wonderful and relaxed experience on your recent extended stay. It is fantastic to know that the itinerary was perfectly paced to allow for a stress-free trip, and that the exceptional service from your guide and driver made such a positive impression. Your high recommendation means the world to us, and we look forward to welcoming you on another memorable journey in the future.
Gigi
Scottish Highlands trip
Just returned from a five day trip to the Scottish Highlands with Newmarket Holidays. Our tour guide Tony and our driver Christine, were both lovely, giving us interesting and useful information (and not too much of it so we could enjoy the scenery too). Would definitely recommend and will hopefully be holidaying with Newmarket again.
19 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Dear Clare,
Thank you for your lovely 5-star review. We’re delighted you enjoyed your Scottish Highlands tour and that Tony and Christine helped make your experience so memorable. We’ll be sure to pass on your kind comments to them. We look forward to welcoming you on another Newmarket holiday!
Kind Regards
Jerry
Newmarket Holidays
Book with this company
Easy to get through on the phone to book. Friendly, helpful and informative staff.
Great tour itinerary.
Hotels seem excellent.
26 października 2026
Odpowiedź od Newmarket Holidays
Dear Louise,
Thank you for your lovely 5-star review.
We’re delighted to hear that you found our team helpful and informative and are pleased with your tour itinerary and hotel selection. We hope you have a wonderful holiday!
Kind Regards
Jerry
Newmarket Holidays
Excellent Customer services
Hi I spoke to your operator today (Denise)re pre registrations for Vietnam. She was extremely helpful and talked me through the process - eventually getting a good end result. Newmarket you should be extremely proud of her customer service abilities as she went the extra mile sending the documents to me once I had explained that I was unable to access the QR code as I do not possess a smart phone! A bid thank you Denise :-)
1 listopada 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Dear Lynn,
Thank you for your lovely 5-star review.
We’re delighted Denise was able to assist you with your Vietnam pre-registration and go the extra mile to ensure you received the documents you needed. We’ll be sure to pass your kind comments on to Denise. Thank you for recognising her excellent service!
Kind Regards
Jerry
Newmarket Holidays
Great tour of Italian lakes
Our particular tour was quite expensive, but very enjoyable. The location was beautiful and well situated for boat and bus trips. There were a few minor issues with the hotel, e.g. door card key tricky at times, but nothing that stopped us enjoying our stay. Our tour guide, Eleonora (Ellie) Cipollina, was excellent and she was very helpful in providing information about things to do in our spare time. There were a couple of occasions when it would have been helpful to have been given the cost of some of those options in advance. We really liked having a small tour group of less than 20 people. If that’s not standard for Newmarket, then this is something we would recommend.
24 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Dear Pamela,
Thank you for your lovely review. We’re delighted you enjoyed your Italian Lakes tour and that Ellie helped make your experience so memorable. We appreciate your feedback regarding the hotel, optional excursions and small group size, and will be sure to share your kind comments with Ellie.
Kind Regards
Jerry
Newmarket Holidays
Follow up to my post 2/10 re Little Trains of Douro
Follow up to my post 2/10 re Little Trains of Douro.
I wrote to Newmarket on the 28/9 enlarging on the points raised in my review and asking for a direct response to the matters raised.
Its 1/11 and I'm still waiting !
1 listopada 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Hello Pete
Without your full name or booking reference we cannot confirm receipt of your communication, however we do have a written letter which reached us on 10 October which may be yours.
That being the case, you will receive a response this week.
Thank you for your patience.
Jill
The lady I spoke to was extremely…
The lady I spoke to was extremely helpful and pleasant
26 października 2026
Odpowiedź od Newmarket Holidays
Dear Joan,
Thank you for your lovely 5-star review. We’re delighted to hear that our team provided such helpful and pleasant service. Your feedback is greatly appreciated!
Kind Regards
Jerry
Newmarket Holidays
A very quick reply to my email
A very quick reply to my email
Answering all my question about my forthcoming holiday
1 listopada 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Dear Terry,
Thank you for your 5-star review. We’re pleased we could respond promptly and answer your questions ahead of your holiday. We hope you have a wonderful trip!
Kind Regards
Jerry
Newmarket Holidays
I booked via the call centre and had a…
I booked via the call centre and had a very helpful member of staff.
Whole process was very quick.
I would prefer an old fashioned paper confirmation, it means so much more than an email!
13 października 2026
Odpowiedź od Newmarket Holidays
Dear Anita,
Thank you for your 5-star review. We’re delighted you found our booking team helpful and the process quick and straightforward. We also appreciate your feedback regarding paper booking confirmations and will pass this on to the relevant team.
Kind Regards
Jerry
Newmarket Holidays
The knowledge and expertise of the…
The knowledge and expertise of the Newmarket representative was excellent. Very efficient. Holiday sorted in one phone call
3 października 2026
Odpowiedź od Newmarket Holidays
Good day Lisa
Thank you so much for sharing your wonderful feedback. We are absolutely delighted to hear that our team's excellent knowledge and efficiency made planning your getaway so effortless. It is fantastic to know that everything was successfully arranged in just a single phone call. We hope you have an amazing and memorable holiday!
Kind regards
Benedicta, Newmarket Holidays
Very good responses…
Very good responses from quieries about roooms and considerate assistance when booking.
23 października 2026
Odpowiedź od Newmarket Holidays
Good day Elizabeth
Thank you for your wonderful feedback. We are delighted to hear that you received prompt answers to your room inquiries and found our team to be so considerate and helpful during the booking process.
Kind regards
Benedicta, Newmarket Holidays
Odpowiedź od Newmarket Holidays
Good day Elizabeth
Thank you so much for sharing your positive experience. We are absolutely delighted to hear that booking your holiday was a smooth and hassle-free process from start to finish. We hope you have an amazing and memorable holiday.
Kind regards
Benedicta, Newmarket Holidays
Joyce who i spoke to today was…
Joyce who i spoke to today was extremely helpful and very polite and friendly.
31 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Hi There,
Thank you for your lovely 5-star review.
We are delighted to hear that Joyce was so helpful, polite and friendly during your recent conversation. We will be sure to pass your kind feedback on to her. Thank you for choosing Newmarket Holidays, and we hope to assist you again in the future.
Kind Regards
Jerry
Newmarket Holidays
Joyce's help was excellent and helpful…
Joyce's help was excellent and helpful she gave me all the information I needed
30 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Dear Lynne,
Thank you for your lovely 5-star review.
We are delighted to hear that Joyce provided excellent and helpful service and ensured you had all the information you needed. We will be sure to pass your kind comments on to her. Thank you for choosing Newmarket Holidays, and we hope to welcome you on another tour soon.
Kind Regards
Jerry
Newmarket Holidays
Good experience so far!
It was easy to find the holiday I wanted and to book it online. I had a query before booking and it was easy to get through on the phone and get advice.i also had a query after booking and emailed and got a very prompt response.
29 października 2026
Odpowiedź od Newmarket Holidays
Dear Liz,
Thank you for your lovely 5-star review.
We are delighted to hear that you found our website easy to use when choosing and booking your holiday, and that our team was able to assist with your pre- and post-booking queries promptly. We really appreciate you taking the time to share your experience and look forward to welcoming you on your holiday.
Kind Regards
Jerry
Newmarket Holidays
Peru, Ecuador and the Galapagos
Just returned from a holiday to Peru, Ecuador and the Galapagos. This trip had long been an ambition of mine and it didn't disappoint. It started in Peru where we learnt about Inca culture and saw all the major sites including Machu Picchu. The site was limited to 5000 people and our expert guide managed the trip so that it never felt crowded or difficult to get the all important photos.
The Galapagos were beyond special and again it felt at times like we were the only people there with trips to remote beaches and swimming with Turtles and Sealions.
The trip was completed with a fabulous tour of Quito old town and experiencing the Equator. I highly recommend this holiday.
12 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Dear Maria,
Thank you for your wonderful 5-star review.
We are delighted to hear that your long-awaited trip to Peru, Ecuador and the Galapagos lived up to your expectations. It is lovely to know that you enjoyed exploring the Inca sites, visiting Machu Picchu, experiencing the incredible wildlife of the Galapagos and discovering the historic sights of Quito.
We are especially pleased that our expert local guides helped make your experience so memorable. Thank you for your recommendation, and we hope to welcome you on another Newmarket Holidays adventure soon.
Kind Regards
Jerry
Newmarket Holidays
I had a query regarding my booking
I had a query regarding my booking. Laura was most helpful in answering my query promptly & efficiently.
31 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Hi There,
Thank you for your lovely 5-star review.
We are delighted to hear that Laura was able to assist with your booking query promptly and efficiently. We will be sure to pass your kind feedback on to her. Thank you for choosing Newmarket Holidays, and we hope to assist you again in the future.
Kind Regards
Jerry
Newmarket Holidays
Booked online
Booked online, had a minor issue with the booking.
Requested a call back.
Joyce called me within a minute and sorted everything out.
Very pleasant and professional.
Thank you.
31 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Dear Liam,
Thank you for your lovely 5-star review.
We are delighted to hear that Joyce responded so quickly to your callback request and was able to resolve the booking issue for you. It is wonderful to know that you found her pleasant and professional. We will be sure to pass your kind comments on to Joyce. Thank you for choosing Newmarket Holidays, and we hope you have a fantastic holiday.
Kind Regards
Jerry
Newmarket Holidays
Peru, Ecuador and the Galapagos Islands
I've just got back from Newmarket Holidays' Peru, Ecuador and Galápagos Islands tour and I can't fault it. A big bonus was the group size. There were only 15 of us, which made everything feel relaxed and personal, with no waiting around or herding about.
The itinerary was excellent, though I'd say it's challenging in places, so be prepared for some days that ask a fair bit of energy. It's absolutely worth it for what you get to see.
The hotels were all very good, and the Sheraton in Quito was a real highlight.
Our guides were all amazing. Their local knowledge was superb, they were well organised, and they looked after us brilliantly, even when that meant leading extra walks or arranging restaurants so the whole group could eat together. Nothing was too much trouble.
I'd happily recommend this holiday and I'm already looking forward to my next one with Newmarket Holidays.
12 października 2026
Opinia niezależna
Odpowiedź od Newmarket Holidays
Dear Dean,
Thank you for your wonderful 5-star review.
We are delighted to hear that you enjoyed your Peru, Ecuador and Galápagos Islands tour, particularly the smaller group size, hotels and excellent guides. We will be sure to pass your kind feedback on to the teams involved. Thank you for your recommendation, and we look forward to welcoming you on another Newmarket Holidays adventure soon!
Kind Regards
Jerry
Newmarket Holidays
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