I cannot praise Aqualisa enough for their customer service, i bought a Gainsborough mono to replace an sv800 that had worked perfectly for over 30 years Decided to get another Gainsborough but w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Although initially, when ringing the Company I was told there was a delay of 60 minutes in answering calls I found that particularly disappointing and I think damaging for the brand Having said that... Zobacz więcej
Mason seemed okay but he wasn’t very understanding when he fired questions at me regarding the Aqualisa installed in my property. He sounded bored and uncaring. I felt totally out of my comfort zone... Zobacz więcej
Reakcja na opinię
From the moment the agent picked up the call it felt like I was being treated as a valuable customer. With a friendly tone and comprehensive product knowledge it was a pleasure to deal with Aqualisa a... Zobacz więcej
Informacje dotyczące firmy
- Projektant łazienek
- również w kategorii:
- Producent
- Sklep z artykułami domowymi
- Wyposażenie łazienek
O Aqualisa Showers
Napisane przez firmę
We're about more than technology.Whilst we've pioneered many of the ways in which the UK showers over the past 40 years, we've always tried to understand what it truly means to have a great shower. We know that a great shower does you a world of good and that's why we've never settled for an OK one.
Through each of our ranges of electric, digital and mixer showers we've taken everything we knew and rebuilt. Time and time again.
www.aqualisa.co.uk
Dane kontaktowe
Unit 6, TN16 1DE, Westerham, Zjednoczone Królestwo
- 01959 560010
- enquiries@aqualisa.co.uk
- www.aqualisa.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 94% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
,listened to my problems…
Tom was patient,listened to my problems ,and suggested the action required…
Very straightforward to get an engineer…
Very straightforward to get an engineer booked in and the whole process was very smooth
Kyan was helpful but I didn't expect…
Kyan was helpful but I didn't expect the service that I am getting to be so expensive.
The customer service is brilliant
The customer service is brilliant, they're always helpful and friendly. I've never had a bad experience communicating with customer service and having a call back service is very convenient.
A quick and easy experience.…
Amazingly quick to order a replacement shower. And was impressed to be offered a deal including fitting the new item.
As I have already paid I can only hope the actual fitting etc go just as smoothly .
Also a pleasure to get through easily to an actual person and on the same telephone number I had on my original shower instructions.
Finley was really friendly and helpful…
Finley was really friendly and helpful and really understood what I needed.
Bad customer experience
Your product's are really good usually we've had your showers in two of our homes but four years ago we bought another but the shower head holder that slides up the rail failed, so ordered a new one, by mistake I ordered a 22 ml instead of a 25ml so returned it with a note requesting a replacement, after a while I was notified that I would get a refund, surely it would have been easier just to put another in the post, rather disappointed

Odpowiedź od Aqualisa Showers
Expensive but quality item.
The correct item I ordered arrived on time and well packed.
Very expensive but a well made item.
First class products
Fabulous Customer Experience
The whole experience from contacting Aqualisa customer care with Lily, to receiving my part replacement was absolutely brilliant.
Very Good Charlie was very helpful
Have to say easy enough to buy a shower…
Have to say easy enough to buy a shower replacement hose, pictures on site are good, transaction easy and delivery within days. Easy connected and works a treat.
Very helpful and gave several possible…
Very helpful and gave several possible solutions to the problem.
Very pleased with my new shower fitted…
Very pleased with my new shower fitted in just a hour
Very fast return on a busy line
Very fast return on a busy line. All handled very efficiently by Bethany. Gave me confidence of a successful outcome to my enquiry.
extremely helpful/efficient
Georgie was extremely helpful and efficient. Order placed without issue.
Aqualisa the showers that make your morning!
The staff and everyone at Aqualisa dealt with my enquiry expeditiously and were very helpful!
We have always been satisfied with our…
We have always been satisfied with our Aqualisa shower and enjoy the quality above other makes.
Excellent customer service
Shenai Was very helpful, resolved my issue quickly and efficiently. Replacement part was issued straightaway and received within a few days. Thank you
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







