Saxtons Recenzje 

5655
•
Wynik TrustScore: 4.5 na 5

4,4

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Possibly the best after service I’ve ever received from any business. Loui Hayes is a true credit to Saxtons. Having purchased my car via Saxtons I had a couple of teething issues with the car,... Zobacz więcej

Oceniono na 3 z 5

The staff were all very helpful and friendly especially John and Tom But alas I have not purchased two vehicles I've enquired about due to service histories not being in manufacturers guidelines mak... Zobacz więcej

Oceniono na 5 z 5

We had a fantastic experience with Saxton (Chelmsford), thanks to Sunny and Jeena! Sunny was one of the easiest and most genuine salespeople to deal with. He took the time to completely under... Zobacz więcej

Oceniono na 4 z 5

Whilst Saxtons are a very professional organisation and offer exceptionally good vehicles the sale process takes far too long. You are just sitting around for ages. It took over 3 hours when collectin... Zobacz więcej


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

6 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 85% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(5655)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 904

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

Still won’t update every every distance on the dashboard still flashing up every time where it won’t update the program hasn’t been done properly

Andy said got home keep flashing all the time and the dashboard can’t turn it off for the distance for crash. Keep bleeding all the time and still can’t update the whatever program on the dashboard spent two days cleaning the car properly and found a dead bird in the grill at the front that I’ve been there a couple of months what do you think so your people don’t even check it over properly I’ll chewing gum in the back of the armrest

26 września 2026
Oceniono na 1 z 5

Where do I start!!??

Where do I start!!? Spoke to Roz in the week and agreed to visit all the way from Leicester on Sunday. Myself, my wife and 9 year old wake up 6.30am on Sun tired but excited for the long drive ahead. Get there around 10.30 and was sitting around for 30 to 45 min, clearly you were busy and Roz did warn me there would be some waiting around. Then the bombshell, THERE IS NO CAR TO SEE!!! I thought it was a joke, me and my wife looked at each other shocked, my 9 year old daughter crying. Roz informed there was an issue with the vehicle and it was with the dealer. Shocking lack of professionalism from Saxtons that I wasn't informed of this before I travel 3 hours to see it! On top of that to be told there was absolutely NO negotiation on the price which is very high and a big stretch for us, and look this week a few days after our visit you drop the price by 1300! This has left a bitter taste. We were ready to do a deal on the day so such a shame. This experience has left us scarred and will avoid larger dealerships in future stick to smaller family run companies who will value us and get better value deal and customer care. The car in question was 2021 green Defender 90.

27 września 2026
Opinia niezależna
Logo Saxtons

Odpowiedź od Saxtons

Hi Mital,

We're really sorry to hear that this happened, having looked into this there appears to have been a technical error that didn't update the vehicle not being on site, I can only apologise for this.

We would love the opportunity to put this right for you, if you find any vehicles on our website that you would like to view, please contact customercare@saxtons.co.uk and I will be sure to pass this on to our sales manager.

Once again, we apologise for the wasted journey, and hope we get the chance to turn things around for you in the future.

Wishing you all the best,

Oceniono na 2 z 5

The car was delivered on Monday night

The car was delivered on Monday night. It was not taxed and there was no green new owners slip for me to tax it so could not be driven. The last 2 cars I bought the dealer has taxed it for me, I paid, I managed to tax it myself once I received an email from DVLA
I have still not received the invoice for the purchase.
I was quoted £1500 for delivery, which I managed to arrange myself for £550. So would appear to be a way of making more money from the purchase

30 września 2026
Logo Saxtons

Odpowiedź od Saxtons

Hi Martin,

Thank you for taking the time to leave your feedback.

I'm sorry to hear that this wasn't as straightforward as you'd hoped. I would like to look into the invoice and send this to you, please reach out to customercare@saxtons.co.uk and we'll be happy to look into this for you.

Many thanks,

Oceniono na 4 z 5

Helpful sales people

Helpful and polite sales people. The info about the car on the advert was wrong but Andy did everything he could to get all the information I asked for. In the end I got a nice motor for a fair price.

28 września 2026
Opinia niezależna
Logo Saxtons

Odpowiedź od Saxtons

Hi M,

Thank you for taking the time to leave feedback in relation to the experience you had and the team, we will be sure to pass this all on.

Wishing you all the best!

Oceniono na 5 z 5

Good Customer

Ismail and Andy were very helpful

29 września 2026
Opinia niezależna
Logo Saxtons

Odpowiedź od Saxtons

Hi Tarig,

Thank you for taking time to leave your feedback.

Wishing you all the best in your new car!

Oceniono na 5 z 5

Very quick and efficient sale

Very quick and efficient sale, very happy thank you

29 września 2026
Opinia niezależna
Logo Saxtons

Odpowiedź od Saxtons

Hi Mrs East,

Thank you for taking the time to leave such positive feedback in relation to the experience you had, we will be sure to pass this on to the team!

Wishing you all the best in your new car!

Oceniono na 5 z 5

I recently bought a Volvo XC90 from…

I recently bought a Volvo XC90 from Saxtons, I was served by Ismail who was very helpful through the process. I had a load of follow up questions and nothing seemed like too much trouble. When I picked up the car up it was immaculate. I would deffinately buy from them again.

17 września 2026
Opinia niezależna
Logo Saxtons

Odpowiedź od Saxtons

Hi Ross,

Thank you for taking the time to leave such positive feedback for the team, we will be sure to pass this on.

We're wishing you all the best in your new car!

Oceniono na 5 z 5

Recent Car Purchase

Pain free experience and would recommend moving forward. Jenna & Ismail were fantastic and were more than helpful!

6 września 2026
Opinia niezależna
Logo Saxtons

Odpowiedź od Saxtons

Hi B,

Thank you for taking the time to leave such great feedback, we will be sure to pass this on to the team.

Wishing you all the best.

Oceniono na 5 z 5

A painless used car buying experience…

A painless used car buying experience from Saxtons. I arrived without having made an appointment, but the staff were very accommodating and found the vehicle I wanted to see (this is clearly a popular dealership, so I can understand some of the other comments about wait times and staff being extremely busy with customers etc). Stephen got the vehicle out for me, gave me plenty of time to assess it before allowing me to take it for a test drive. There were a few cosmetic details that I asked them to address, they were happy to oblige, and i collected the car a week later. There was the usual offer to purchase additional addons, which I declined, and that was that. Pretty straightforward.
Luke was particularly patient with me on the day of collection.
Given the experience and supply of stock, I would happily use Saxtons again for a future purchase.

26 września 2026
Logo Saxtons

Odpowiedź od Saxtons

Hi ORJ,

Thank you for taking the time to leave such brilliant feedback, we will be sure to pass this on to the team.

We acknowledge that sometimes wait times can be a little longer than we'd like, we are working towards improving this.

We really appreciate you choosing Saxtons, and we're wishing you all the best in your new car!

Oceniono na 3 z 5

Great choice of cars, below average service

Great choice of cars
Poor timekeeping, if you make an appointment, be prepared to wait at least 30 minutes before being seen. I have made several appointments over the last couple of months & was kept waiting every time.
Staff are always busy & don't have meuch time to be helpful.

25 września 2026
Logo Saxtons

Odpowiedź od Saxtons

Hi,

Thank you for taking the time to leave your feedback, we're really sorry to hear you were kept waiting. The showroom can get busy and we're working on a way to make our staff more available for our customers.

We appreciate you taking the time to leave this feedback.

Oceniono na 5 z 5

Aymane & Sunny have helped me get my…

Aymane & Sunny have helped me get my next car and the process was very smooth and stress-free
A very good experience overall and I am excited for my new car
Thanks guys

25 września 2026
Opinia niezależna
Logo Saxtons

Odpowiedź od Saxtons

Hi Vasile,

Thank you for taking the time to leave such brilliant feedback, we'll be sure to pass this on to the team.

Wishing you all the best in your new car!

Oceniono na 5 z 5

Shout out to Sunny and Andy

Shout out to Sunny and Andy! Both were extremely knowledgeable, honest and responsive throughout my recent car purchase. They made the whole process incredibly smooth and stress-free, and I couldn’t have asked for better service. Thanks again, chaps - really appreciate it!

25 września 2026
Opinia niezależna
Logo Saxtons

Odpowiedź od Saxtons

Hi Jacob,

Thank you for taking the time to leave such brilliant feedback, we will be sure to pass this on to the team.

We're wishing you all the best in your new car!

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