Saxtons Recenzje 

Saxton been a place for past 9 Years for us to Buy realiable 4X4s
Andy has been great
Thank you for smooth Turnaround

Michael & Bayley at Saxtons Chelmsford were excellent, no pressure at all. Good information and communication throughout the process.
A very positive experience

Good online communication salespeople helpful great facilities,but let down just a little by annoying little problems on collecting car , low tyre pressure showing on dash which they solved by putting air in tyre! dirty radar sender alert on dash still there , and a missing Mercedes centre cap missing ,still missing these really should have been spotted beforehand and also there should have been final checks made. Positives Michael and jenna were very informative.

This is our second car we bought and the service is 100% very happy with our new car

Excellent experience, so efficient and friendly staff. Many thanks to Tom and Andy.

Great all round experience, especially from Wil Surtees.

Just bought my lovely new Range Rover from Tom and Andy, great service and nice a simple … thanks guys you’ve made me a happy man

Lee Williams

Good service and patient, however can be a little bit relaxed in getting back to the customer sometimes, which lets them down. Overall good service.

very friendly and helpful. Place is very clean.

The worst company I have ever dealt with. Full of liars from the outset!
Purchased an F Pace WX71TXC. Collection was delayed by weeks due to a faulty sensor and this was only the beginning.
After covering approx 500miles, coolant light comes on. Advised them to be told just top it up. A week later, all coolant gone again. The tried to push through the warrenty but I refused.
They collected the car, investigated and eventually told me failed water pump, and head gasket gone, the best bit, they tried to blame me for this!! After ivis report put them in their place, they had to do the repair. No loan vehicle given.
Car then goes for 'quality check' with a manager. This consists of being driven to a side road in Basildon, dumped on the pavement for the weekend, then returned to the dealership via McD's drive through.
Car was apparently ready for collection a week into February. On the day of collection, get a really load grinding noise, so yet again the car stays with them. Get a call 2 days layer to say the rear diff has failed and they ordered parts. With strict instruction not to repair it as I was going to reject based on a failed repair, they proceeded to repair the car. I then get a phonecall to say its fixed, followed by an email to say there was never a problem.
Cue rejection through the finance company..... Saxtons tell the finance company it was always ready to collect on 9th feb, the very same day they told me the diff had failed. Then the story changes to them making minor adjustments to improve performance.
Internal emails showed the car still wasnt fixed on the 18th Feb. But in true saxtons form, they had told so many lies, I think they believed them themselves.
Eventually, after a long process with the financial ombudsman the car was rejected and got my money back.
Needless to say, they now have the car back to for sale on their forecourt. I feel sorry for the next unsuspecting customer.

Called and asked to view a car the following day. Asked if all ok with the car, could we take it that day. Saxtons said this would be fine if we left a £299 deposit they would get the car ready. Turned up fully ready to purchase a car. Car was dirty and with scratches. They told us they can sort the scratches out and to come back in 3 days. Given the distance we drove that wasn't an option. Had to wait to see someone even though we had made an appointment. 2 Emails & 1 phonecall later still chasing my deposit to be returned to me.

Absolutely seamless from start to finish. Particularly thanks to Jenna and Michael. Will definitely come back to Saxton’s for my next purchase.

I visited to potentially buy a vehicle. (Bentley) Travelling from Kent, I then checked in as I had an appointment. Waited for almost 1 hour before giving up and leaving. Very impressive cars but life too short to be ignored like that.

Mohammed was charming and took time to show me all -good communication etc
Fantastic showroom

Very professional from start to finish!

Two sides to my experience with Saxtons.

On the sales front, really professional approach. Booked appointment, kept up to date and was looked after well. Great the way we negotiated for the car and enjoyed the experience of looking for the right car with sales person Will.

Sadly can’t say the same on car collection. We agreed time for me to arrive, as I live over 100miles away and I used a one way hire car firm.
On arrival, I was informed the car wasn’t ready, still being valeted, checking etc.
I waited 3 hrs for then to be informed the tracker was not fitted and that had to be fitted on another day.
I left with the car and took 3 1/2hrs to get home!
Nearly 3 weeks later the tracker is finally fitted and I can leave my honest review.

On a plus front the car is lovely and so glad I picked the right car.
Just need to communicate before travelling a long way.

Luke made our Car purchase seamless and enjoyable, would recommend Saxtons to anyone in the market for a new or used car.

Andy and Tien dealt with me to complete the deal for the RR I bought today. Professional conduct with regard for time and presence. Thank you

Ishmail saved my day for getting a car within a week of my old car being collected, im so glad i found this place, Ishmail and Jenna has provided great customer service keeping me updated with the works to be done, Jenna, guided me through the process with full knowledge of what is required all the way to the end, i have no fault on my side im over the moon with my new car, thank ypu guys, this was a beautiful experience using your dealership for the first time. Im a happy customer. Jenna, Ishmail you r both a star. XX