Fantastic company. Great prices. Fast delivery. In a day and age when you come to expect poor Customer Service, they were brilliant. They were so helpful with all of my queries as I was buying off... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had a great experience dealing with this company. Their prices are very competitive, and the quality of their products is excellent. We purchased leather customer chairs as well as two leather... Zobacz więcej
Excellent customer service. The furniture and chairs were of good quality, they arrived on time. Prices very competitive. I needed an invoice and emailed sales, the invoice came back within a coupl... Zobacz więcej
Ordered a reception desk which we are very happy with. Great price and service, even had a super quick delivery free of charge on this occasion. Recommend NWOF Thanks!
Informacje dotyczące firmy
Napisane przez firmę
North West Office Furniture | Huge range of quality office furniture including office chairs, office desks, office storage, home office desks & much more
Dane kontaktowe
Unit 4A Roeacre Business Park, OL10 1PN, Heywood, Greater Manchester, Zjednoczone Królestwo
- 01706869888
- sales@nwof.co.uk
- nwof.co.uk
4,8
Doskonała
288 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Unfortunitely the chair we ordered was…
Unfortunitely the chair we ordered was not suitable, but they were happy enought to take it back for a full rfund.
21 czerwca 2023
Excellent customer service team.
8 maja 2023
Pleasantly surprised and quick delivery
I’d not heard of this company before so I felt abit skeptical. After looking ok trust pilot for reviews I did see a lot of positive reviews, some reviews did seem abit staged but I overlooked this. All in all, I was pleasantly surprised with a) how quick the product was delivered (I ordered a desk chair - Travis grey mesh); b) how easily the chair could be assembled and c) how comfortable the chair is - as someone who is constantly complaining about lower back stiffness.
Really happy with the purchase and would definitely order at from this company. My only advice for anyone thinking whether to order from NWOF if that be sure with the product before you order because I believe you cannot refund something once you open it. It’s hard to order office chairs without having sat on them first but I ensured it was the same chair I use at my office to avoid that pothole.
30 maja 2023
Excellent supplier in all areas of…
Excellent supplier in all areas of ordering, delivery and product.
25 maja 2023
quickly delivered and very helpful
22 maja 2023
Very satisfied
Easy to order . Assembled as instructed. Delivered speedily . Good quality
21 maja 2023
Great choice
Great choice, fair price, instant invoicing, prompt delivery, just what you need
21 maja 2023
Office Chair
Accurately described. Prompt delivery. Packaging could have been better, as part of the chair was protruding through the cardboard box. Fortunately no damage had occurred to the chair.
8 maja 2023
Very helpful.
8 maja 2023
Read the returns policy before you buy.
The chair I bought is disappointing but the returns policy makes it almost impossible to return an item.
8 maja 2023
Odpowiedź od North West Office Furniture
Hi Rose,
Thank you for your feedback. Firstly we’re sorry you were not happy with your chair, we’ve searched our system and cannot find any correspondence from you regarding issues with your order. We would always do our best to help if we are aware of any problems with our products as customer satisfaction is very important to us.
We do our best to make returning items as simple as possible but unfortunately once office furniture is unpacked and assembled it’s very difficult to repackage the item as it was delivered which means in most cases it cannot be resold as a ‘new’ product. We understand this is frustrating and far from ideal but unfortunately this is industry-standard for office furniture. We offer a full 30 day money back guarantee providing items are in their original packaging as delivered and all of our products are also fully covered by warranty periods of at least one year.
We understand and accept that a chair for example, needs to be sat on to know whether it’s suitable and we do have an open showroom for this purpose as we would always recommend trying a chair before buying it for the reasons above. Again we understand this is not always possible due to location but we do actively advise customers not to purchase chairs in particular if they are unsure due to the issues with returning items such as this.
We’d be more than happy to look into this further, you can contact us at sales@nwof.co.uk as we would very much appreciate your feedback as to why the chair isn’t as expected.
Kind regards
The NWOF Team
good prices
good prices, was able to get hold of customer services without problem, great delivery times. great quality.
1 maja 2023
Very positive experience
Very positive experience from beginning to end. Polite, friendly and helpful staff and delivery guys. Product good quality, fast delivery and well packaged. Very happy! Thank you.
27 kwietnia 2023
Buying the Zeus high back chair was an…
Buying the Zeus high back chair was an outstanding experience from start to finish. Excellent pre order communication and all my questions were answered; delivery within 2 days; nothing missing from the package, AND the cheapest price by far (compared to at least 9 competitors). Nobody could ask for, or receive, more. Highly recommended.
25 kwietnia 2023
Had a problem with shipping damage
Had a problem with shipping damage, but they were easy to deal with and promptly resolved the issue
24 marca 2023
The right item at a great price arrived…
The right item at a great price arrived really quickly and in perfect condition.
A great service.
Recommended!
20 lutego 2023
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