Chairoffice Recenzje 514

Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We order a couple of model chairs and meeting room table. All was delivered exactly when agreed, no issues with helping us get it up to our new office. All really easy to build (wish I'd paid a little... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I bought a Ergo Mesh Chair at the turn of the year. Excellent product, selected among other things on higher weight capacity. I hadn't anticipated that it would at the same time just be bigger.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

A reallly great chair for my hobby room,extremely comfortable , the only downside is that its been hijacked by my wife who's claimed half of the desk for her home office and she really loves the chair... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

So good I bought a second one. These days you worry about on line purchases - scale size quality - all variables. So I can only say brilliant things on this crew. Superb service, respectful deliv... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Meble biurowe

Informacje przekazane przez różne źródła zewnętrzne

The largest variety of office furniture with over 60% off retail price from ChairOffice, the specialist office furniture supplier. Order online from anywhere in the UK.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

514 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Get what you pay for

the price and quality matched the description so there were no suprises when it arrived

16 stycznia 2026
Opinia niezależna
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Odpowiedź od Chairoffice

Thanks for the review and completely agree!! Glad you are happy with your purchase and thanks again for the 5 stars!

Oceniono na 5 z 5

New office furniture - great service!

We order a couple of model chairs and meeting room table. All was delivered exactly when agreed, no issues with helping us get it up to our new office. All really easy to build (wish I'd paid a little more to have them built...) and comfortable and stylish.

2 lutego 2026
Opinia niezależna
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Odpowiedź od Chairoffice

Thank you for taking the time to write a review. We are pleased you found the service great and the product easy to assemble.

Oceniono na 1 z 5

Absolutely shocking service

Absolutely shocking service. Avoid this company.

I ordered a chair, they took my money immediately, and since then there has been nothing. No chair, no dispatch confirmation, no shipping email, no tracking number — absolutely no indication that the order is even moving.

When you call them, you are fobbed off with the same meaningless response every time: “someone is dealing with it”. Nobody can tell you where the order is, when it will be delivered, or what has actually gone wrong. It seems like nobody there has any clue what is happening.

I have never experienced such poor communication or such a lack of accountability from an online retailer. They are happy to take your money, but getting a straight answer afterwards appears impossible.

If you have unfortunately ordered from them, I hope you paid by credit card so you have some protection and a route to recover your money.

One of the worst online shopping experiences I have ever had.

5 czerwca 2026
Opinia niezależna
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Odpowiedź od Chairoffice

Hi David,

Following on from our conversation this morning, I'd like to apologise again for the delay with your order.

As discussed, the delay occurred because we were awaiting an update from our courier regarding the whereabouts of your chair. Unfortunately, we were subsequently advised that the item had been lost in transit.

During this time, you opened a PayPal claim, and we offered either a replacement chair with next-day delivery or a full refund. You chose to proceed with a refund, which was processed immediately.

I'm very sorry for the inconvenience and frustration this situation caused. While we always strive to provide the best possible service, there are occasionally circumstances beyond our control that can impact delivery. When things do go wrong, we believe it's important to be honest, take responsibility, and do everything we can to put matters right as quickly as possible.

Thank you for taking the time to share your experience. We genuinely value all feedback, and we appreciate your understanding that, despite our best efforts, challenges can sometimes arise in the real world.

Thank you again for your review.

Oceniono na 5 z 5

A reallly great chair for my hobby…

A reallly great chair for my hobby room,extremely comfortable , the only downside is that its been hijacked by my wife who's claimed half of the desk for her home office and she really loves the chair and says its far superior to her chair in the office at work . I love it, my wife loves it more though 😀

2 marca 2026
Opinia niezależna
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Odpowiedź od Chairoffice

Thank you for taking the time to write this review. We are so pleased that both you and your wife like it, and we are anticipating a further order for the second chair for you :)

Oceniono na 5 z 5

Delivery was on time & the product its…

Delivery was on time & the product its shelf was great. Customer service was fantastic.

18 maja 2026
Opinia niezależna
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Odpowiedź od Chairoffice

Thankyou so much for the review and we can't ask for anymore than this! delivery - great, item - great and of course our customer service!! thanks again and especially for the 5 stars!

Oceniono na 5 z 5

Excellent Service and Product

I recently placed an order for the Ergo Twist Office Chair with Headrest, and I am delighted to say the whole experience was excellent from start to finish.

The chair arrived on time, exactly as advertised, and everything was included, including the instructions and all necessary parts. The product itself is first class and I am very pleased with the quality.

I did need to contact the company for some advice, as due to my failing eyesight I found the printed instructions difficult to read. The response was absolutely brilliant. A PDF copy of the instructions was emailed over straight away, and the issue was sorted within five minutes.

I cannot speak highly enough of Chair Office. From ordering, to delivery, to after-sales support, the service was exceptional throughout.

I would highly recommend the company and would like to say a sincere thank you for such excellent customer care.

19 maja 2026
Opinia niezależna
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Odpowiedź od Chairoffice

thankyou so much for the review and so glad our team were able to help you in a timely manner. great to hear how you are with the chair and thanks again for the 5 stars!

Oceniono na 5 z 5

Comfortable chair

Comfortable chair, quick delivery, affordable price. Thank you.

11 kwietnia 2026
Opinia niezależna
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Odpowiedź od Chairoffice

thankyou so much for the review of the Boston chair and so glad you are pleased with the quality and of course the price! Thanks again for the 5 stars!

Oceniono na 5 z 5

Quality chair at a good price

We were very happy with the quality of the chair. Assembly was easy, following the clear instructions

2 stycznia 2026
Opinia niezależna
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Odpowiedź od Chairoffice

Thankyou for the review and great to hear how easy it was to assemble and of course the quality of the Chesterfield chair, thanks again for the 5 stars!

Oceniono na 5 z 5

So good I bought a second one.

So good I bought a second one.

These days you worry about on line purchases - scale size quality - all variables. So I can only say brilliant things on this crew. Superb service, respectful delivery, strong after sales care and an amazing high quality product.

Gracious thanks would recommend you without hesitation

14 maja 2026
Opinia niezależna
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Odpowiedź od Chairoffice

thankyou so much for the review and this is just lovely to see - thanks of course for your multiple purchases of the Avanti Medium chair and of course the kind words about the quality of the chair and of course with our team here! thanks again for the 5 stars!

Oceniono na 5 z 5

Excellent value

Excellent value, great product, delivered next day.

2 lutego 2026
Opinia niezależna
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Odpowiedź od Chairoffice

Thankyou so much for the review and we agree with all your comments on the Boston(https://www.chairoffice.co.uk/boston-executive-office-chair/) - Thanks again for the 5 stars!

Oceniono na 5 z 5

Delivered on time

Delivered on time , clear instructions good quality product

1 kwietnia 2026
Opinia niezależna
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Odpowiedź od Chairoffice

Thankyou very much for the review and glad you are happy with the Optima Desking range and Alabama Chair! Thanks for the 5 stars!

Oceniono na 4 z 5

The chair was a perfect shade of green…

The chair was a perfect shade of green to fit in with our lounge suite and arrived promptly and was easily assembled. It does tend to rock a little even when the "bolt is fastened." It looks very stylish and I am quite pleased with it.
I agree with other reviewers, that phoning before sending the review email is very considerate. Thank you.

30 grudnia 2025
Opinia niezależna
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Odpowiedź od Chairoffice

thankyou very much for the review and of course the details of your chair, i will have this investigated. Glad the colour of this chair fit perfectly with your decor and thanks for your kind words.

Oceniono na 5 z 5

A good experience

I bought a Ergo Mesh Chair at the turn of the year. Excellent product, selected among other things on higher weight capacity. I hadn't anticipated that it would at the same time just be bigger. Obvious in hindsight but a surprise initially. Assembly straightforward, works well.

I do so much appreciate the delay before being asked for a review. So often people are asking for a review before I've even unpacked the kit, let alone given it a bit of use. Well done chairoffice

10 maja 2026
Opinia niezależna
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Odpowiedź od Chairoffice

Thanks so much for your review, completely agree - this way we get a much more balanced review for others to decide on and also highlights little things like making sure all the measurements on the page of the chair are checked to ensure the chair is as expected when arrives. thanks for the 5 stars!

Oceniono na 5 z 5

Excellent all round

Really good quality product. Exactly what we’d hoped for. Arrived fully assembled and ready to use. Would recommend highly.

11 sierpnia 2025
Opinia niezależna
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Odpowiedź od Chairoffice

thankyou so much for the review and so happy o see how pleased you are with the Resolute Chair. Thanks for the 5 stars!

Oceniono na 5 z 5

Chesterfield Leather Chair

I bought a Chesterfield Leather Chair last year and its been great. Great quality, really comfortable and looks great.

8 maja 2026
Opinia niezależna
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Odpowiedź od Chairoffice

Thankyou so much for the review, so glad you are happy with the Chesterfield, i completely agree its a lovely chair! Thanks again for the 5 stars!

Oceniono na 5 z 5

Metal cabinets

Second time I have used this company and both times delivery was on time. Quality off the metal cabinets is excellent and putting them together was good fun

21 lutego 2026
Opinia niezależna
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Odpowiedź od Chairoffice

Thanks so much for your review and of course for your repeat orders!! The Arctic Steel Filing Cabinet is fast becoming our most popular steel cabinet! Thanks again for the 5 stars!

Oceniono na 5 z 5

High quality product

Easy to order, clear communication from the company, delivery as and when expected and high quality product ... all round very pleased with the whole experience ... and the chair looks great and is very comfortable!!

20 grudnia 2025
Opinia niezależna
Logo Chairoffice

Odpowiedź od Chairoffice

thankyou for such a lovely review, so nice to hear how happy you were with the order process and of course with your purchase of the Chairman https://www.chairoffice.co.uk/chairman-executive-chair/82e3129c-1fd3-4d0e-b24b-d8b30937d19b/. Thanks again for the 5 stars!

Oceniono na 5 z 5

Good customer service

Good customer service! My order arrived well packed and with clear instructions.

1 kwietnia 2026
Opinia niezależna
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Odpowiedź od Chairoffice

Thankyou for the review, so glad you were happy with the Callan chair(https://www.chairoffice.co.uk/callan-ergonomic-mesh-office-chair/) you ordered and of course the service you received form our wonderful staff! Thanks again for the 5 stars!

Oceniono na 5 z 5

Delivery was fast and help was good…

Delivery was fast and help was good response was fast when I emailed great quality products great service well recommend ive been buying chairs from them for years now there really good company highly recommend

14 kwietnia 2026
Opinia niezależna
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Odpowiedź od Chairoffice

Thankyou so much for such a glowing review, so happy you have been continually impressed by our service and of course the quality of the chairs! we look forward to the next project! Thanks again for the 5 stars!

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