Fantastic company. Great prices. Fast delivery. In a day and age when you come to expect poor Customer Service, they were brilliant. They were so helpful with all of my queries as I was buying off... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had a great experience dealing with this company. Their prices are very competitive, and the quality of their products is excellent. We purchased leather customer chairs as well as two leather... Zobacz więcej
Excellent customer service. The furniture and chairs were of good quality, they arrived on time. Prices very competitive. I needed an invoice and emailed sales, the invoice came back within a coupl... Zobacz więcej
Ordered a reception desk which we are very happy with. Great price and service, even had a super quick delivery free of charge on this occasion. Recommend NWOF Thanks!
Informacje dotyczące firmy
Napisane przez firmę
North West Office Furniture | Huge range of quality office furniture including office chairs, office desks, office storage, home office desks & much more
Dane kontaktowe
Unit 4A Roeacre Business Park, OL10 1PN, Heywood, Greater Manchester, Zjednoczone Królestwo
- 01706869888
- sales@nwof.co.uk
- nwof.co.uk
4,8
Doskonała
288 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Love the desks but paid an extra £20…
Love the desks but paid an extra £20 for next day delivery on a Saturday. Expected them to arrive on Monday. Had a phone call at 12:30 on the Monday asking could they deliver on Wednesday. I said I paid extra for next day delivery so would expect them on Tuesday at the latest but the agent said, it is past 12pm. Too late for tomorrow. I did not choose to be phoned after 12pm. The desks finally arrived on Thursday!
2 lutego 2023
Odpowiedź od North West Office Furniture
Hi Mrs Lambertz,
Thank you for your feedback. Firstly we’re sorry you are unhappy with the delivery service, as mentioned via email we were not made aware of any issues with your order until you left your Trustpilot review. If we had known at the time we would’ve done our best to resolve the issue with our delivery partners to avoid any disappointment. We must point out that we do not advertise or guarantee a ‘Next Day’ service on any of our products, our Express Delivery service is 1-2 working days and as stated on our website is valid Monday-Friday. All orders placed over the weekend are processed on Monday morning as we are not open on Saturday/Sunday nor are our suppliers.
Your order was processed on Monday morning and we would’ve expected the delivery to take place on the Tuesday as we had confirmation of booking from our delivery partner at 9:42am. Unfortunately as we mentioned via email we do work with external delivery companies and sometimes they have delays and backlogs which are completely out of our control. Our transport partner did try to book this for Wednesday but were told that you couldn’t accept the delivery hence why it was then rebooked for the next working day (Thursday).
We completely understand your disappointment that delivery was not done on the day you wanted but all of our delivery information is available on our website and we can only help in situations like this if we are made aware of the issue at the time.
Kind Regards
The NWOF Team
Zure office chair
Great service delivered on time. Quality of product exceeded expectations.
26 stycznia 2023
It is a sturdy chair
It is a sturdy chair, well built. My husband loves it. I was worried because he is really tall, but the chair is perfect.
2 lutego 2023
Reasonable price quick delivery good service
Reasonable price, quick delivery, quick and satisfactory response to complaint (but later I realized that the complaint was my mistake).
12 stycznia 2023
Excellent product and super quick delivery. The website was easy to use and the chair I brought was amazing
Excellent product and really quick service
22 stycznia 2023
Quality of the furniture is great
Quality of the furniture is great, very impressed. For the price I did not expect something of this quality.
12 stycznia 2023
I wish all companies were this good
I wish all companies were this good. They delivered all the way from the other side of the country THE NEXT MORNING with no extra cost to me! Good quality product. The delivery driver was a lovely guy too. :)
4 stycznia 2023
Great service - would definitely use NWOF again
Great service from NWOF! Would definitely use them against
13 stycznia 2023
Great service provided by NWOF
Great service provided by NWOF, from ordering to delivery they were really helpful and we’re really happy with the office furniture we ordered.
5 stycznia 2023
Fantastic customer service
Fantastic customer service, really on the ball and proactive, and incredibly quick to respond and helpful!
19 grudnia 2022
Fast delivery and great quality
Ordered a new office chair on the Monday, it arrived Wednesday evening in perfect condition, no missing parts. Easy to build and great quality.
30 listopada 2022
Wonderful service
I don't normally give reviews, but I have to say this was exceptional service. Delivery communication was brilliant. When we came to put the desk together, one of the fixings was faulty. Took a photo, sent an email and 2 days later had the replacement parts. Brilliant!
1 grudnia 2022
Very quick and efficient service
Very quick and efficient service. l ordered it on a Tuesday evening and was delivered on the following Thursday morning. The chair was easy to assemble, and l am delighted with this product. A first-class service.
17 listopada 2022
Great service
Excellent office chair delivered next day and at the lowest price I could find.
23 listopada 2022
Really good workmanship.
Really good workmanship.
Beautifully made and the drawers slide out well.
Delivery was so helpful.
They even carried it upstairs for me. That was a surprise.
25 listopada 2022
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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