Chris who came out always delivers first class service. Fixed fault in machine and explained different cycles so we can maximise usage and make our lives easier. Contacting jla really easy and always... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was an pleasure having Mark Hudson in our store today at CRUK Newton Abbot. He was extremely efficient at his job and delivered outstanding customer service. We all felt extremely positive d... Zobacz więcej
Reakcja na opinię
The quick response from the engineer and having the required spare door springs on site made all the difference. As you can imagine in a 74 bed nursing home having a washing out of action for to long... Zobacz więcej
Reakcja na opinię
Im afraid the service was poor this time. A part was ordered on Wednesday and yet it has still not been fitted, we have a function tonight and no dishwasher, we pay for a service and to have no glassw... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca sprzętu dla pralni automatycznych
- Sklep AGD
- Naprawa sprzętu elektronicznego
- Sklep z używanymi częściami zamiennymi i komponentami
- Sklep RTV
Napisane przez firmę
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen. Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Napisane przez firmę
Dane kontaktowe
Meadowcroft Lane, HX6 4AJ, Ripponden, Zjednoczone Królestwo
- 0800 048 4187
- enquiries@jla.com
- jla.com
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The company very often does not always…Stobo castle health spa
The company very often does not always have parts which has left us on this occasion for two weeks without one of our Dryers. Stating on two occasions that an engineer was coming out and this did not happen. Our Business suffered during this time.
Today the Dryer was fixed.
5 sierpnia 2026
Odpowiedź od JLA
Good afternoon Mandy,
I am sorry to hear that your experience with JLA has not met your expectations so far.
One of our Senior Customer Relationship Managers will contact you in the morning to discuss your concerns and work towards a resolution.
Kind regards,
Sam
Odpowiedź od JLA
Good Afternoon Allison,
Thank you for leaving us a 5 Star Review, We really value your feedback.
Many Thanks
Nicola
Odpowiedź od JLA
Good Afternoon Carl,
Thank you so much for taking the time to leave a 5 Star Review. We really appreciate this.
Many Thanks
Nicola
Responder very efficient with taking…
Responder very efficient with taking necessary information and sourcing account details - booking reference and detail confirmed by email immediately
5 sierpnia 2026
Odpowiedź od JLA
Good afternoon Jacqui,
Thank you for your 5 Star Review. We really appreciate you taking the time to leave us this review.
Kind Regards
Nicola
Staff who took the call were very helpful and efficient.
Staff who took the call were proffecional and efficient and the job organised easily.
5 sierpnia 2026
Odpowiedź od JLA
Good Afternoon Andy,
Thank you so much for leaving such a lovely 5 Star Review. We really appreciate you taking the time to provide this feedback.
Kind Regards
Nicola
Odpowiedź od JLA
Hi Francesco,
Thank you so much for leaving us a 5 Star Review. We really appreciate you taking time to provide this feedback.
Many Thanks
Nicola
Amazing advice and quick response
Amazing advice and quick response. Selly, might be writing that wrong, was a star!
5 sierpnia 2026
Odpowiedź od JLA
Good morning Leo,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Odpowiedź od JLA
Good afternoon Caro,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Excellent customer service
I received excellent customer service today when calling JLA to report a fault with our washing machine. The operator I spoke to was very polite, very knowledgeable and efficient in supporting me.
4 sierpnia 2026
Odpowiedź od JLA
Good afternoon Laurie,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
All very simple easy and handled well
All very simple easy and handled well. Installed and washing up a storm with our new washing machine and tumble dryer.
3 sierpnia 2026
Odpowiedź od JLA
Good afternoon,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Great service from JLA
Great service from JLA. The team was professional and responsive. Communication was clear throughout, and the overall experience was smooth.
4 sierpnia 2026
Odpowiedź od JLA
Good afternoon Sam,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Odpowiedź od JLA
Good Morning Isaac,
Thank you so much for your 5 Star Review. We really appreciate you taking the time to leave this review.
Kind Regards
Nic
Odpowiedź od JLA
Good Morning Yvonne,
Thank you so much for the lovely feedback and for leaving us a 5 Star Review. We really appreciate you taking the time to do this.
Many Thanks
Nicola
Odpowiedź od JLA
Good afternoon Zasbi,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Very friendly staff efficient service
Very friendly staff on the phone, listened to my concerns and requests. Explained the full procedure and arranged an engineer to attend within 24 hours.
Engineer attended site as arranged, again friendly and polite.
29 lipca 2026
Odpowiedź od JLA
Good Afternoon Glyn,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Excellent customer service
3 sierpnia 2026
Odpowiedź od JLA
Good Afternoon Mohamed,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
your engineer was punctual,diagnosed…
your engineer was punctual,diagnosed the problem and repaired very quickly . a goo service.
31 lipca 2026
Odpowiedź od JLA
Good morning Peter,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Odpowiedź od JLA
Good morning Dave,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 4‑star review.
Kind regards,
Sam
Odpowiedź od JLA
Good morning Karl,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Odpowiedź od JLA
Good morning Giuseppe,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.