Chris who came out always delivers first class service. Fixed fault in machine and explained different cycles so we can maximise usage and make our lives easier. Contacting jla really easy and always... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
It was an pleasure having Mark Hudson in our store today at CRUK Newton Abbot. He was extremely efficient at his job and delivered outstanding customer service. We all felt extremely positive d... Zobacz więcej
Reakcja na opinię
The quick response from the engineer and having the required spare door springs on site made all the difference. As you can imagine in a 74 bed nursing home having a washing out of action for to long... Zobacz więcej
Reakcja na opinię
The member of staff who took my call for the job was very polite and helpful. The Engineer who came to site was very professional and polite he explained what he was going to do in a way I could under... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Dostawca sprzętu dla pralni automatycznych
- Sklep AGD
- Naprawa sprzętu elektronicznego
- Sklep z używanymi częściami zamiennymi i komponentami
- Sklep RTV
Napisane przez firmę
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen. Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Napisane przez firmę
Dane kontaktowe
Meadowcroft Lane, HX6 4AJ, Ripponden, Zjednoczone Królestwo
- 0800 048 4187
- enquiries@jla.com
- jla.com
4,6
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Usually a fast response time to repair…
Usually a fast response time to repair any fault and a good outcome, This is the second visit in 24 hours Unfortunately on this occasion the fault wasn't fixed the first time, if it had been it would have saved lots of problems and a large build up of laundry for staff to wade through.
13 sierpnia 2026
Odpowiedź od JLA
Good Morning Paul,
Thank you for taking the time to leave a review sharing your feedback. I am sorry to hear that your issue was not resolved first time and our engineers had to return for a second visit. Our Senior Customer Relationship Manager will call you this morning to discuss this in more detail.
Many Thanks
Nicola
great customer service every time I…
great customer service every time I contact you. usually gets the issue resolved promptly.
13 sierpnia 2026
Odpowiedź od JLA
Good afternoon tracey
Thank you for taking the time to leave us a review.
Having read your comments, it appears there may be a discrepancy between the rating and the feedback provided. I have attempted to contact you today to better understand your experience.
If you would like to discuss this further, please feel free to contact me using the details provided.
Kind regards
Sam
Isabelle was very polite and friendly
13 sierpnia 2026
Odpowiedź od JLA
Hi Suze,
Thank you so much for taking the time to share your feedback of Isabelle. We really appreciate this.
Many Thanks
Nicola
Ontime attending problems and very…
Ontime attending problems and very helpful
5 sierpnia 2026
Opinia niezależna
Odpowiedź od JLA
Good Morning Mark
Thank you for leaving us a 5 Star Review - we really appreciate you taking the time to share your feedback.
Many Thanks
Nicola
Customer service is excellent
10 sierpnia 2026
Odpowiedź od JLA
Good Morning Tara,
Thank you so much for leaving us a 5 Star Review, we really appreciate you taking the time to leave us feedback.
Many Thanks
Nicola
Odpowiedź od JLA
Good Morning Tracy,
Thank you so much for taking the time to leave us a 5 Star Review, we really appreciate this.
Many Thanks
Nicola
Very helpful looking into the case…
Very helpful looking into the case without having to pass me on to other staff members which really makes a difference
11 sierpnia 2026
Odpowiedź od JLA
Good Morning Kayleigh,
Thank you for taking the time to leave a 5 Star Review. We really appreciate the feedback.
Many Thanks
Nicola
Ease of contact and arrangement and…
Ease of contact and arrangement and prompt efficient service. First class.
10 sierpnia 2026
Odpowiedź od JLA
Good Morning Richard
Thank you for sharing your feedback and leaving us a 5 Star Review. We really appreciate this.
Many Thanks
Nicola
Odpowiedź od JLA
Good Afternoon Karen,
Thank you for your 5 Star Review. We really appreciate you taking the time to share your feedback,
Many Thanks
Nicola
We have had very positive experience…
We have had very positive experience with JLA. The service has been professional, reliable and responsive, with the team always willing to assist when support is required.
Communication has been clear and helpful, and any queries or issues have been dealt with promptly. We particularly appreciate the commitment to maintaining a high standard of service and supporting us when we need assistance.
Thank you to the JLA team for your continued support. We would be happy to recommend JLA to other organisations looking for a reliable and professional service.
4 sierpnia 2026
Odpowiedź od JLA
Good Afternoon Rebin,
Thank you for taking the time to share such a thoughtful review.
We are delighted to hear that your experience with JLA has been so positive. Providing professional, reliable, and responsive service is at the heart of what we do, so it's wonderful to know that our team's support, communication, and commitment to high standards have made a difference.
Thank you again for your kind words and recommendation. We look forward to continuing to support you and your organisation in the future.
Many Thanks
Nicola
Odpowiedź od JLA
Good Afternoon Colin,
Thank you so much for taking the time to leave us a 5 Star Review. We really appreciate you sharing your feedback.
Many Thanks
Nicola
Odpowiedź od JLA
Good afternoon Nick,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Odpowiedź od JLA
Good afternoon Daniel,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Helped with my issue.
11 sierpnia 2026
Odpowiedź od JLA
Good Morning Shellie,
Thank you for your 5 star Review, we really appreciate you taking he time to share your feedback.
Many Thanks
Nicola
Quick response
Quick response. Provided the information I required within half an hour.
10 sierpnia 2026
Odpowiedź od JLA
Hi Chris,
Thank you for taking the time to leave us a 5 Star Review, we really appreciate this,
Many Thanks
Nicola
Our business uses washers and driers…
Our business uses washers and driers supplied by JLA and the support service is always prompt and communication is always good.
10 sierpnia 2026
Odpowiedź od JLA
Good Morning Chris,
Thank you for taking the time to leave a 5 Star Review, we really appreciate this feedback.
Many Thanks
Nicola
good service
The lady taking details was very helpful and curtiuos
Very easy to talk to
10 sierpnia 2026
Odpowiedź od JLA
Good afternoon Andrew,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Prompt efficient service
5 sierpnia 2026
Odpowiedź od JLA
Good afternoon Mick,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Good response time …
Good response time and very capable engineer who explained and repaired the problem
4 sierpnia 2026
Odpowiedź od JLA
Good afternoon Brian,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Very prompt service
5 sierpnia 2026
Odpowiedź od JLA
Good afternoon Sylvia,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Sam
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.