I had an issue with the Circuit Laundry app and contacted customer support through the chat. I was assisted by Sully, who responded very quickly and resolved my issue in no time. Really impressed with... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I think that the machines are a little pricey but has a convenient location. This particular encounter had an out of order machine that was still taking orders from the POS machine. Luckily, I h... Zobacz więcej
Reakcja na opinię
Just feels like a total scam, so many of the machines are faulty and when you speak to customer service they go round and round in circles until you give up. I'm owed about £20 in refunds which they c... Zobacz więcej
Reakcja na opinię
The service from Circuit is a very good one. Machine faults normally fixed within 24 hours, which is a great help, when they are used so often. Adam our Service Manager, is always smiling, friendly,... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Circuit is the UK's market leader in managed laundry providing high-quality services.
Dane kontaktowe
Halifax Road, HX6 4AJ, Ripponden, Zjednoczone Królestwo
- 01422 820040
- tp@circuitgroup.com
- circuit.co.uk
4,2
Dobra
2 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Quick and Excellent Customer Support
I had an issue with the Circuit Laundry app and contacted customer support through the chat. I was assisted by Sully, who responded very quickly and resolved my issue in no time. Really impressed with the quick and helpful support. Thank you, Sully!
14 sierpnia 2026
Opinia niezależna
Odpowiedź od Circuit Laundry
Hi Kun, thank you for the review. It's great to hear Sophia was able to help you with your query. Thank you, Karis
very efficient
6 sierpnia 2026
Opinia niezależna
Odpowiedź od Circuit Laundry
Hi Sarah, thank you for leaving a review. We're glad to hear you had an efficient experience with us. Thank you, Karis
Thankyou Tee Jay for your help
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Circuit Laundry
Hi Lisa, thank you for leaving a review. It's great to know Tee-Jay helped you with your query. Thank you, Karis
It’s a little bit expensive bit the…
It’s a little bit expensive bit the service is good, i talked to a helper Tee-Jay, and it’s really helpful
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Circuit Laundry
Good Afternoon Yolanda. I am glad to hear that Tee-Jay was able to help resolve this for you. Thank you for your feedback regarding the machine prices. We do aim for our machines to be 30% cheaper than alternative providers in your area. If you would like to discuss this further please feel free to reach out to care@circuitgroup.com. Thanks Holly
Ariz was very helpful
Ariz was very helpful, he fixed the loading screen problem in 5 minutes. Very efficient guy
27 lipca 2026
Opinia niezależna
Odpowiedź od Circuit Laundry
Good morning Raajit,
Thank you for taking the time to leave a review and share your thoughts. It is lovely to read that Ariz was able to provide a great customer experience and help resolve your query.
Thank you, Holly.
Odpowiedź od Circuit Laundry
Hi Rory, we're sorry you feel this way. Please can you contact us at Care@circuitgroup.com so we can help you further? Thank you, Karis
Odpowiedź od Circuit Laundry
Hi Nancy, we're glad your experience with Sophia was good! Thank you, Karis
Odpowiedź od Circuit Laundry
Hi Adam, we're sorry you feel this way. If there's anything we can do to help you, please contact us at Care@circuitgroup.com. Thank you, Karis
Odpowiedź od Circuit Laundry
Hi , we're really glad that Beth was able to troubleshoot for you. Thank you, Karis
Sully was extremely helpful and for…
Sully was extremely helpful and for quick at resolving my issue.
23 lipca 2026
Opinia niezależna
Odpowiedź od Circuit Laundry
Hi Brendan, thank you for taking the time to leave a review. It's really good to hear that Sully helpfully and quickly resolved your issue. Thank you, Karis
Sully was kind and patient
Sully was kind and patient. Solved my issue in a jiffy!! Thanks Sully :)
23 lipca 2026
Opinia niezależna
Odpowiedź od Circuit Laundry
Hi Shreya, thank you for leaving a review. We're really glad to hear this feedback about your experience with Sully. Thank you, Karis
Sully is really helpful and friendly
Sully is really helpful and friendly. She solved the problem immediately and refunded me. It was such a great experience.
23 lipca 2026
Opinia niezależna
Odpowiedź od Circuit Laundry
Hi Lucienne, thank you for your feedback. It's really good to know you had a helpful and friendly experience with Sully. Thank you, Karis
Ariz was very efficient and helpful in…
Ariz was very efficient and helpful in assisting me!
22 lipca 2026
Opinia niezależna
Odpowiedź od Circuit Laundry
Hi Peyton, thank you for leaving a review. It's great to know Ariz was both helpful and efficient in assisting you with your query. Thank you, Karis
Just feels like a total scam
Just feels like a total scam, so many of the machines are faulty and when you speak to customer service they go round and round in circles until you give up. I'm owed about £20 in refunds which they claim they would give me and then didnt, so i'm forced to have yet another customer service conversation that goes nowhere. This is very common with scam companies, they just try to make you give up.
22 lipca 2026
Opinia niezależna
Odpowiedź od Circuit Laundry
Hi Alice, thank you for raising this and I'm sorry to hear about your experience. Please can I ask that you email us at Care@circuitgroup.com so that I can look into resolving this for you. Thank you, Karis
Odpowiedź od Circuit Laundry
Hi, we are glad to hear that your refund was sorted in a kind and quickly manner! Thank you, Karis
Quick Refund
Beth helped me with refund due to broken dryer machine. She was very helpful and quick with solving the issue.
16 lipca 2026
Opinia niezależna
Odpowiedź od Circuit Laundry
Hi Sam, thank you for your feedback. That's great to know Beth was helpful with solving the issue with the dryer. Thank you, Karis
Service support staff (Sophia) gave…
Service support staff (Sophia) gave exceptional service
She is indeed a professional and pays attention to client complaints
12 lipca 2026
Opinia niezależna
Odpowiedź od Circuit Laundry
Hi, thank you for sharing the feedback. We're really glad that Sophia provided exceptional service. Thank you, Karis
Excellent customer service
Excellent customer service. Shout out to Sophia who helped me to sort out a refund very very promptly.
12 lipca 2026
Opinia niezależna
Odpowiedź od Circuit Laundry
Hi Zakin, thank you for the feedback. We're so pleased that Sophia provided excellent customer service and was able to sort your refund so promptly. Thank you, Karis
I'm staying at a holiday park and used…
I'm staying at a holiday park and used the washing machine on site and the machine went out of order whilst our clothes were in there and got stuck. The customer service agent Millie was very rude and unhelpful and told us we will have to wait until after 7am tomorrow for them to contact us so they can send a specialist to get our clothes out and then she hung up after putting us on hold for 10 minutes. We then spoke to a receptionist at the park and found out an engineer isn't coming until Monday. So she expected us to wait until Monday to get our clothes back whilst they sit in water. She then also refused to give us the complaints number.
11 lipca 2026
Opinia niezależna
Odpowiedź od Circuit Laundry
Hi, thank you for raising this and I'm sorry to hear about your experience. I'd like to take the opportunity to look into this further. Please can you contact me at Care@circuitgroup.com so that I can investigate this further. Thank you, Karis
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