I have utilized this site for gifts previously and been pleased with variety and pricing. I however was unable to utilize an advertised 20% discount because the code did not show up in my email ( or... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I'm so excited about the vouchers I purchased to take my granddaughter and one of her friends to LEGO® Discovery Center Washington DC. The process took no time at all and this is a really premium exp... Zobacz więcej
Reakcja na opinię
This is a horrible scam! I bought this "gift card" to book a Virgin Atlantic flight. Apparently you cannot use it for that purpose. Even though it is listed on multiple websites that it could be used... Zobacz więcej
Reakcja na opinię
I needed help booking an experience after receiving an error every time I tried to book myself. I cannot fault Virgin Experiences and their agent Lufti for the speedy help in sorting this issue for... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.
Instant eVoucher Delivery
Napisane przez firmę
- Life’s busy, we get it. That’s why all of our experiences come with free instant delivery, straight to your inbox (or theirs
Dane kontaktowe
Zjednoczone Królestwo
- info@virgingifts.com
- virgingifts.com
4,0
Dobra
7 tys. recenzji
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I have utilized this site for gifts…
I have utilized this site for gifts previously and been pleased with variety and pricing. I however was unable to utilize an advertised 20% discount because the code did not show up in my email ( or spam) inbox
22 kwietnia 2026
Great gifts and selection
Great gifts and selection! Makes birthday presents much more of a treat.
20 kwietnia 2026
Opinia niezależna
Odpowiedź od Virgin Gifts
We are so pleased you think so! Thank you for the great feedback - Kay
EXPIRED/INVALID VOUCHER
12 kwietnia 2026
Odpowiedź od Virgin Gifts
I’m sorry to hear there may have been some confusion around the validity of your voucher - I’ve looked into this and can confirm your voucher is live and valid. I can also see you’ve already been in touch with our Customer Service team, who have explained how the voucher can be booked, which I hope helped get you on the right track. If you do need anything further, please do respond directly to the agent who helped you, as they’ll be more than happy to assist. Thanks so much for taking the time to share your feedback - Lisa
I was gifted a voucher
I was gifted a voucher, so I booked an experience through Virgin Gifts. I did not hear back with a confirmation after a couple days and the booking was coming up. I reached out for support. It took a lot of effort on my end for the issue to get resolved. I wouldn’t recommend this service as a gift.
11 kwietnia 2026
Opinia niezależna
Odpowiedź od Virgin Gifts
We’re really sorry to hear about your experience and understand how frustrating this must have felt, especially with your booking coming up. This isn’t the level of service we aim to provide, and we’re sorry it took so much effort on your part to get things resolved. We really appreciate you taking the time to share your feedback. To help us better understand what happened, if you’re able to respond to our request for more information, that would really help us improve the experience going forward ❤️ Lisa
Good prices
10 kwietnia 2026
Odpowiedź od Virgin Gifts
We work hard here at Virgin Gifts to secure great value experiences, so we’re really pleased you were able to take advantage of a good deal with us. 🎉 Thanks for your feedback! ❤️ Lisa
Odpowiedź od Virgin Gifts
We’re all about making our website easy and enjoyable to use, so we’re thrilled to hear that’s been your experience! 😊 Thanks so much for the lovely feedback ❤️ Lisa
VIRGIN GIFTS TOOK HUNDREDS OF DOLLARS…
VIRGIN GIFTS TOOK HUNDREDS OF DOLLARS FROM ME AND WILL NOT BOOK MY EXPERIENCE AND THINKS REPLYING TO AN EMAIL IN 1 TO 2 BUSINESS DAYS IS OKAY AFTER THIS. IT IS NOT OKAY. YOU ARE RUINING THE SURPRISE THAT I PURCHASED FOR HUNDREDS OF DOLLARS AND DO NOT CARE
8 kwietnia 2026
Odpowiedź od Virgin Gifts
We completely understand how important this surprise was, and it’s never our intention to cause stress.
We can confirm that our Customer Service Team has responded to your query and is currently assisting you with your booking request.
We hope everything is resolved for you soon John, and that the experience goes as planned - Chantelle.
Two issues
For one, I wanted to include a custom greeting card, but it wouldn't take my photo or the message I was trying to write. Just wouldn't work.
Also, I know I requested it to be sent on another date, but it seems to have been sent today anyway.
7 kwietnia 2026
Odpowiedź od Virgin Gifts
We’re so sorry to hear about the trouble with your custom card and the delivery date mix-up.
We can confirm that our Customer Service Team has responded to your query, to help get everything sorted for you, Lisa.
We hope the recipient loves the gift - Chantelle.
So excited
I'm so excited about the vouchers I purchased to take my granddaughter and one of her friends to LEGO® Discovery Center Washington DC. The process took no time at all and this is a really premium experience for the 2 little 8 year olds I will accompany - and me too. Can't wait.
6 kwietnia 2026
Odpowiedź od Virgin Gifts
We’re thrilled to hear how quick and easy the booking process was for you. 💖
We hope you, your granddaughter, and her friend have an absolutely amazing time - it’s going to be such a memorable experience for all three of you! 🎉
Chantelle - 🌟🌟🌟🌟🌟
The convenience and ease of purchasing…
The convenience and ease of purchasing an experience for a birthday gift!!
5 kwietnia 2026
Odpowiedź od Virgin Gifts
We’re delighted to hear you found it quick and easy to purchase the perfect birthday gift, Kathleen. 🥳
We hope the experience makes for a truly special celebration! 🎁
Chantelle - 🌟🌟🌟🌟🌟
Odpowiedź od Virgin Gifts
We’re so pleased to hear you found our communication helpful - our team is always happy to assist with any questions. 🥰
Chantelle - 🌟🌟🌟🌟🌟
This is a horrible scam
This is a horrible scam! I bought this "gift card" to book a Virgin Atlantic flight. Apparently you cannot use it for that purpose. Even though it is listed on multiple websites that it could be used for that purpose. There is no customer service. No phone numbers to call. Horrible experience!
2 kwietnia 2026
Opinia niezależna
Odpowiedź od Virgin Gifts
We’re really sorry to hear about the frustration you’ve experienced.
We’re here to help though, and have reached out via Trustpilot to obtain your contact details.
Once received, we'll take a further look for you - Chantelle.
Odpowiedź od Virgin Gifts
Yay! So glad it was a breeze 😄 Can’t wait for you to dive in and enjoy it! 🎉✨ - Kay
Very poor experience The voucher was not accepted at Mob…
The voucher was not accepted at Mob Museum. Tried to call customer service number…. message said it could not connect, texted number about issue, no response. Very very disappointing and frustrating. An exchange is not acceptable.
29 marca 2026
Odpowiedź od Virgin Gifts
We’re really sorry your experience with the voucher didn’t go smoothly. A member of the team will reach out shortly to advise further. - Kay
super hard to redeem vouchuh
29 marca 2026
Opinia niezależna
Odpowiedź od Virgin Gifts
Making your redemption journey super smooth is our top priority, and we’re working hard to make it just that for everyone! - Kay
Love the variety of experience choices…
Love the variety of experience choices you offer. The booking process was very easy to use. Looking forward to booking with you again in the future!
29 marca 2026
Odpowiedź od Virgin Gifts
Variety + easy booking = a win-win! 🙌 So glad you had a smooth experience and can’t wait to help you book again soon 😄
Scam with no customer service
Scam. Went through whole process, then it said no dates available. Clicked on get a refund, says page doesn’t exist.
27 marca 2026
Odpowiedź od Virgin Gifts
We’re so sorry to hear this and really appreciate you flagging it! 🙏 We can see you’ve reached out to our team, and someone will be in touch shortly to help sort everything out. - Kay
Voucher unable to redeem as it shows no…
Voucher unable to redeem as it shows no option in dates
24 marca 2026
Odpowiedź od Virgin Gifts
Thank you for your feedback. We’re sorry to hear you’ve had difficulty redeeming your voucher. We can see you’ve reached out to our customer service team, and a member of the team will be in touch shortly to assist you further - Lisa
Reserving the experience is a total time suck
Reserving this experience has been surprisingly cumbersome. The process involves multiple steps that aren’t clearly streamlined. First, I had to contact Hell’s Kitchen directly to check availability. Then, I was instructed to complete the reservation through OpenTable. However, when booking on OpenTable, I was prompted to enter payment information with no option to apply the voucher—despite being told by staff that this is how the process works.
I’ll update my review after attending the experience, but so far the booking process has been frustrating and off to a rough start.
Update to reply: Hi, the requested information has been sent to you. We are currently in the process of scheduling with Hell's Kitchen directly.
22 marca 2026
Opinia niezależna
Odpowiedź od Virgin Gifts
Thank you for your feedback. We’re sorry to hear that the booking process has been frustrating so far. We appreciate you sharing your experience, and if you could respond to our request for more information, we’ll be happy to look into this further and review the booking process on our side - Lisa
Odpowiedź od Virgin Gifts
Thank you so much for your kind words! We’re delighted to hear you had an excellent experience and really appreciate you taking the time to share your feedback. We look forward to helping you create more memorable experiences in the future! 🤩 Lisa
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