The staff are always knowledgeable and helpful if you telephone to place an order,or make an enquiry. Plants arrive as described,and in the alloted time frame. Any problem,should it arise,are deal... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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Zobacz, co mówią recenzenci
I ordered some young plants, they are advertised as 8-18cm but the plants I received were nowhere near that size. I sent them a photo but although customer service was quick to respond by email, I was... Zobacz więcej
Reakcja na opinię
We’ve bought plants from Hayloft before, and had no hesitation about doing so again.The plant we have bought previously is thriving, and flowered beautifully in the summer, and we have no doubts that... Zobacz więcej
Reakcja na opinię
The plants came well wrapped and in good condition ready for planting. However a slight problem as they arrived a day later than expected. Don’t where the delay occurred…probably delivery company... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Szkółka roślin
- również w kategorii:
- Dostawa kwiatów
- Sklep ogrodniczy
Napisane przez firmę
At Hayloft Plants, we’ve been helping people grow beautiful gardens for over 30 years, whether that’s a few pots on a patio or a fully planted border. Our vision is simple: "To be the first choice for gardeners of all abilities." Today, we’re proud to be a leading UK online plant retailer and mail-order nursery, combining decades of horticultural experience with a modern, easy-to-use digital garden shop and award winning educational and entertaining social media @hayloftplants
Hayloft
Napisane przez firmę
- Rare | Unusual | Exciting
- Shop thousands of plants delivered straight to your door from our UK nursery.
No Quibble Guarantee
If for any reason you are not delighted with your purchase, please do not worry as we are always happy to resolves any queries.
At Hayloft we try our utmost to look after you and your plants until they arrive on your doorstep.
We will always do our best to offer a first class service with our 'No Quibble Guarantee'.
All that we ask if that you are kind enough to let us know how we can improve for future orders.
Dane kontaktowe
Zjednoczone Królestwo
- 01386 562 999
- customercare@hayloftplants.co.uk
- hayloft.co.uk
4,3
Doskonała
22 tys. recenzji
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Plants arrived in good condition…
Plants arrived in good condition despite the incompetence of Royal Mail taking over 144 hours to deliver. Your help line service was excellent Thank you
24 września 2026
Odpowiedź od Hayloft
Good morning
We’re delighted to hear that your plants arrived in good condition, although we’re sorry to hear about the lengthy delay with Royal Mail.
It’s wonderful to know that you were pleased with the service provided by our helpline team. We really appreciate your patience and your kind words. Happy gardening!
Kind regards Melanie
Excellent plants
Have ordered quite a lot of plants from Hayloft. Always come in excellent condition. Always moist, doing well in the garden.
24 września 2026
Odpowiedź od Hayloft
Good morning
We’re delighted to hear that your plants always arrive in excellent condition, fresh and moist, and are doing well in your garden. We really appreciate you choosing Hayloft Plants for your garden! 🌿💚
Kind regards Melanie
Good customer service
Has a good range of bulbs and with the three for two offer they are very reasonably priced. I have bought bulbs from Hayloft several times and they always do well in my garden. I also appreciate the option to delay delivery if you are away, which I've used successfully.
24 września 2026
Odpowiedź od Hayloft
Good morning
We’re delighted to hear you’ve enjoyed our range of bulbs and found the 3-for-2 offer good value. It’s fantastic to know that your bulbs have continued to thrive in your garden, and we’re pleased the delayed delivery option has been useful too. Thank you for choosing Hayloft Plants time and time again — we really appreciate your continued support! 🌷🌱
Kind regards Melanie
Thank you so much
Thank you so much.
Perfect plants, superbly packed and delivered with care!
24 września 2026
Odpowiedź od Hayloft
Good morning
We’re delighted to hear that you’re happy with the plants, packaging, and delivery. We really appreciate your support and hope you enjoy your new plants! 🌿💚
Kind regards Melanie
Odpowiedź od Hayloft
Good afternoon
We’re delighted you were happy with the service, prompt delivery, and careful packaging. We really appreciate your support! 🌿😊
Kind regards Melanie
Plants arrived quickly and as…
Plants arrived quickly and as described. Looking forward to seeing them growing.
24 września 2026
Odpowiedź od Hayloft
Good afternoon
We’re so pleased the plants arrived quickly and just as described. We hope they settle in well and you enjoy watching them grow! 🌱🌿
Kind regards Melanie
As always plants were in great shape
As always plants were in great shape. A million thanks.
24 września 2026
Odpowiedź od Hayloft
Good afternoon
We’re delighted to hear that, as always, your plants arrived in great shape. A million thanks to you for your continued support! 🌿💚
Kind regards Melanie
Hydrangeas
Arrived well packed looking fresh & green Watered & left out for the night then planted Now fingers crossed
24 września 2026
Odpowiedź od Hayloft
Good morning
We’re so pleased to hear the plants arrived well-packed, fresh and green. It sounds like you’ve given them a great start — fingers crossed they settle in beautifully and thrive! 🌿
Kind regards Melanie
The plants arrived well packed and in…
The plants arrived well packed and in good condition
24 września 2026
Odpowiedź od Hayloft
Good morning
We’re delighted to hear that your plants arrived safely, well-packed, and in good condition. We hope you enjoy them! 🌿
Kind regards Melanie
Disappointed to be waiting for the…
Disappointed to be waiting for the arrival of the third set of bulbs which were free on the 3rd set having bought 2.
12 września 2026
Odpowiedź od Hayloft
Good afternoon
We’re sorry to hear that you’ve been disappointed by the wait for your third set of bulbs. We completely understand how frustrating it can be when you’re looking forward to receiving an item, especially one included as part of an offer. I can confirm that the Allium bulbs have a slightly later dispatch date, and will arrive with you soon.
Kind regards Melanie
Plants arrived well packed and in great…
Plants arrived well packed and in great condition. All now potted on and some baskets completed. Thank you for such a good service.
22 września 2026
Odpowiedź od Hayloft
Good afternoon
We’re delighted to hear that your plants arrived well-packed and in great condition, and that they’re now happily potted on and filling your baskets. We really appreciate your kind words about our service and hope your plants continue to thrive!
Kind regards Melanie
Beautiful grass delivered still damp
Beautiful grass delivered still damp. Lovely and green and healthy. Kept in touch on delivery. Another healthy plant to add to my garden. Informative website
22 września 2026
Odpowiedź od Hayloft
Good morning
We’re delighted to hear that your grass arrived damp, green and healthy, and that you were kept informed throughout the delivery process. It’s wonderful to know you’re pleased with your new addition to the garden, and we’re glad you found our website informative too. We hope your new plant continues to thrive!
Kind regards Melanie
Odpowiedź od Hayloft
Good morning
We’re sorry to hear that your plants arrived looking small and not as healthy as expected. This certainly isn’t the experience we want for our customers. Please get in touch with our customer service team at customercare@hayloft.co.uk with your order details and, if possible, photos of the plants, so we can look into this for you and find a suitable solution.
Kind regards Melanie
You can rely on Hayloft
I can always rely on Hayloft to deliver good quality bulbs and plants which makes my garden beautiful. I always get excited plants or bulbs and can imagine how they will look in my garden in spring after a long cold winter. Usually my plans for my garden are fulfilled by the quality plants I get from Hayloft.
22 września 2026
Odpowiedź od Hayloft
Good morning
We’re thrilled to hear that you can always rely on Hayloft for good-quality plants and bulbs. It’s lovely to know that they help bring your garden plans to life and give you something to look forward to after the winter months. We truly appreciate your continued support and hope your garden brings you plenty of joy this spring!
Kind regards Melanie
Nice healthy plants
Nice healthy plants. Had to wait quite a while for delivery, but worth the wait.
22 września 2026
Odpowiedź od Hayloft
Good morning
We’re delighted to hear that you were pleased with the health and quality of your plants. We apologise for the longer wait for delivery, but we’re so glad you felt they were worth waiting for. We hope they continue to thrive and bring you plenty of enjoyment!
Kind regards Melanie
Odpowiedź od Hayloft
Good morning
We’re delighted to hear you were pleased with both the service and the plants. We really appreciate your support and hope you enjoy watching your plants thrive!
Kind regards Melanie
Good sized plants arrived inexcellent shape
Plants arrived in good condition with some dampened cloth wrapped around the pots. After a good soaking, I took them to their permanent place after lacing both the dug out holes and the removed soil with granular fertiliser, then planted and watered them thoroughly. I am happy to report that they are greening up nicely and not drooping. I await my Hellebores with anticipation and have already dug the holes and sprinkled fertiliser to ensure a good start
22 września 2026
Odpowiedź od Hayloft
Good morning
Thank you for your lovely update. It’s wonderful to hear that the plants arrived in good condition and are already settling in so well. It sounds as though you’ve given them an excellent start, and we’re delighted to hear they are greening up nicely and standing tall.
We hope your Hellebores arrive safely and settle in just as well. Thank you for preparing their planting holes in advance—we’re sure they’ll appreciate the care and attention! We look forward to hearing how they develop.
Kind regards Melanie
Hertiage plastic moulded containers
The Hertigate design plant containers though made of plastic, have a look of sturdiness, perfectly accompanying a rustic bench, bringing an extra dimension and ambiance to the stone wall and india stone laid flagged courtyard garden.
When placing the order the staff were courteous, adding a human touch of reassurance about the product purchased.
Delivery via Amazon arrived and placed were advised to.
16 września 2026
Odpowiedź od Hayloft
Good morning
Thank you so much for your wonderful and detailed review. We’re delighted to hear that you’re pleased with the Heritage Design plant containers and that they complement your rustic bench and courtyard garden so beautifully.
It’s also lovely to hear that our team provided a friendly and reassuring service when you placed your order. We really value the human touch and are pleased it made a difference to your experience.
Thank you for choosing Hayloft, and we hope you continue to enjoy your beautiful garden! 🌿
Kind regards Melanie
Plants arrived in very good condition
The plugs arrived damp and in good condition. Looked very healthy plants. Tracking system was very good
21 września 2026
Odpowiedź od Hayloft
Good morning
We’re delighted to hear your plugs arrived damp, healthy and in good condition. It’s also great to know you found our tracking system helpful. We really appreciate your support and hope your plants continue to thrive! 🌱
Kind regards Melanie
Plants arrived fresh and well packaged.
21 września 2026
Odpowiedź od Hayloft
Good morning
We’re so pleased to hear your plants arrived fresh and well packaged. We really appreciate your support and hope you enjoy watching them thrive! 🌱
Kind regards Melanie
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