Good quality plugs (aka 'Young Plants') .. but they work out to be expensive unless you order a large number of each type of plant. There can be delays between placing orders and the actual delivery d... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The 3 pelargoniums looked healthy when they arrived & were well packaged. I potted them up straight away but one soon became weak & died. Hoping for better luck with my next order for begonias when t... Zobacz więcej
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I had almost forgotten about my order as I made it a couple of months ago. Luckily you didn't forget and sent me a reminder with the delivery date. I wasn't actually in when it arrives but it was care... Zobacz więcej
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I ordered 9cm pots of Geum, Alstromeria and Salvias. All came perfectly packaged, well hydrated, wrapped in bio degradable,compostable bags. They were well rooted and ready for immediate planting... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Plants delivered straight to your door with a 'No Quibble' Guarantee,
Hayloft
Napisane przez firmę
- Rare | Unusual | Exciting
- Shop thousands of plants delivered straight to your door from our UK nursery.
No Quibble Guarantee
If for any reason you are not delighted with your purchase, please do not worry as we are always happy to replace or refund the cost of your plants.
At Hayloft we try our utmost to look after you and your plants until they arrive on your doorstep.
We will always do our best to offer a first class service with our 'No Quibble Guarantee'.
If for any reason you are not delighted with your purchase, please do not worry as we are always happy to replace or refund the cost of your plants.
All that we ask if that you are kind enough to let us know how we can improve for future orders.
Dane kontaktowe
Zjednoczone Królestwo
- 01386 562 999
- customercare@hayloftplants.co.uk
- hayloft.co.uk
4,4
Doskonała
21 tys. recenzji
Odpowiada na 99% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
PLANTS ARRIVED QUICKLY AND WERE IN GOOD…
PLANTS ARRIVED QUICKLY AND WERE IN GOOD CONDITION
12 marca 2026
Bigger plants are higher at value
Had some lovely plants at much better quality & size but you have to pay higher valve.
16 kwietnia 2026
Disappointing
Received 12 pelargoniums disappointing to find yet again one smaller weak one which died within 2 days. The rest all potted on day of receipt are fine and healthy.
15 kwietnia 2026
We received our order of plug plants
We received our order of plug plants, which were healthy with good root systems. Potted them on next day in our greenhouse and all are doing incredibly well. Just waiting for our north - east coast of Scotland weather to get a bit warmer before hardening off and planting out. Thank you
12 kwietnia 2026
The 3 pelargoniums looked healthy when…
The 3 pelargoniums looked healthy when they arrived & were well packaged. I potted them up straight away but one soon became weak & died.
Hoping for better luck with my next order for begonias when they are!
15 kwietnia 2026
Odpowiedź od Hayloft
Good afternoon
We are sorry to hear that one of your plants has not thrived in the way that we would expect. Please do contact us at customercare@hayloft.co.uk if we can be of any assistance.
Kind regards Melanie
Lovely plants
16 kwietnia 2026
Odpowiedź od Hayloft
Thank you for your kind review.
We’re delighted to hear you’re happy with the plants you received and hope they create a beautiful display in your garden.
Kind regards,
Melanie
I will leave you a review when I’ve…
I will leave you a review when I’ve received all my plants.
15 kwietnia 2026
Odpowiedź od Hayloft
Good afternoon
We are sorry to see that this request for a review has arrived a little earlier than expected. Please contact us at customercare@hayloft.co.uk if we can be of any assistance.
Kind regards Melanie
Great plant quality
15 kwietnia 2026
Odpowiedź od Hayloft
Good afternoon,
We’re pleased to hear that you’re happy with the plants you’ve received from us.
Wishing you lots of enjoyment in your garden. Happy gardening!
Kind regards,
Melanie
2 out of 3 are flourishing.
Delivery was fine and arrived as per delivery information. 2 of the plants are thriving but one is struggling and I'm not sure it will survive.
12 kwietnia 2026
Odpowiedź od Hayloft
Good afternoon
We are sorry to hear that one of your plants is not thriving in the way that we would expect. Please contact us at customercare@hayloft.co.uk where we will be able to help.
Kind regards Melanie
Condition, Quality and Customer Relations
One of the most important details of on-line plant buying is the condition of the plants on arrival. Hayloft excell in this department, I've never yet received a damaged plant. A second important condition is the quality of the plants. Again, no complaints about Hayloft. Third and final decider is the customer service response and, again, Hayloft are excellent in customer relations. Over the years I've used many on-line garden suppliers, but for the last six months or so, Hayloft is the only one of two suppliers I now use. Thank you Hayloft.
15 kwietnia 2026
Odpowiedź od Hayloft
Good afternoon
We are delighted to hear that you are pleased with all aspects of the service provided by our team. Thank you for being one of our dedicated Haylofters!
Kind regards Melanie
Really lovely healthy looking plants
Really lovely healthy looking plants - would definitely buy from them again.
16 kwietnia 2026
Odpowiedź od Hayloft
Good afternoon,
Thank you for the positive review.
We hope that your plants thrive in your garden.
Happy gardening!
Best Wishes
Melanie
Excellent service
15 kwietnia 2026
Odpowiedź od Hayloft
Thank you so much for your review. We really appreciate your feedback.
Happy gardening!
Kind regards,
Melanie
Well packaged strong plants
Easy to order the plants which arrived in good condition, well packaged and look strong.
12 kwietnia 2026
Odpowiedź od Hayloft
Good afternoon
Thank you for taking the time to leave this review of your experience shopping with us. Happy gardening!
Kind regards Melanie
The plants we have received from you…
The plants we have received from you have always been top quality, healthy and larger than expected.
We await the delivery of some more bedding plants that were ordered some time ago as we are confident they will be up to your usual standard..
15 kwietnia 2026
Odpowiedź od Hayloft
Good afternoon
We are delighted to hear that you have been pleased with all aspects of the service provided, and hope that the next delivery of plants flourish to create a beautiful display this Summer.
Kind regards Melanie
Beautifully packaged healthy baby…
Beautifully packaged healthy baby plants delivered early and worth paying the extra price for the quality and service.
15 kwietnia 2026
Odpowiedź od Hayloft
Good afternoon
We are thrilled to hear that you are pleased with the plants received, and hope that they provide a fabulous display in your garden.
Kind regards Melanie
Great Value and a trusted suppliers…
I order these plants every year and there has never been a failure. Very good quality and delivery is always on time.
15 kwietnia 2026
Odpowiedź od Hayloft
Good morning Sandra
Thank you for your lovely feedback.
It’s great to hear you order from us every year and have consistently received good quality plants with reliable delivery. That really means a lot to the team.
If you ever need anything, we’re always here to help.
Best regards, Melanie
Not over brilliant!
The problem was obviously the carriers. The plants were all over the place and battered. I think they had been tossed around. The packing if plants needs to be more secure.
15 kwietnia 2026
Odpowiedź od Hayloft
Good morning,
Thank you for taking the time to leave us a review. Please feel welcome to contact our customer services team, with photos via customercare@hayloft.co.uk
We would be happy to look into this further with you.
Kind regards, Melanie
Healthy plants received on time
Healthy plants received on time, exceptionally well packed.
15 kwietnia 2026
Odpowiedź od Hayloft
Good morning Diane
Thank you for your kind feedback!
I’m really glad to hear your plants arrived on time and in great condition, and that you were happy with the packaging. We take a lot of care to make sure everything reaches you safely.
If you ever need anything else or have any questions, feel free to get in touch.
Best regards,
Melanie
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