Getfootstr Recenzje 

Warning: These products are manufactured and shipped from China (something I only discovered after purchase). It has been over two weeks and I still haven’t received my order. When I contacted customer support, they directed me to the “last mile” transportation company, who then told me to go back to FOOTSTR support. This back-and-forth has provided no resolution. I have already requested a refund, but have not received one. Buyer beware — I strongly recommend avoiding this company.

I placed an order and ended up needing to cancel it shortly thereafter. Customer service was quick to respond and ensured my refund was processed in a timely manner. I will consider purchasing their product again in the future.

I had an issue with the size selected. I reached out to customer service and they corrected the situation. Great service.

The customer services team were very quick to respond and resolve an issue.

On 8/2 I ordered some insoles for my 6.5 year old child. It arrived around 8/13 but was an adult size. I contacted the vendor Footstr (getfootstr.com) on 8/15 to notify them of this and ask for instructions to return the product. No answer. I send another request on 8/19 only to be told that they’d closed their return operations in the USA. Something that is not mentioned on their website. On the contrary: the website states a satisfaction guarantee and no questions asked return policy.

I explained that I have no use for a large size insole and need to send it back. They started asking for further explanation for my request, picture proof of the size issue (which I provided showing the large insole next to my child’s shoe and mine for comparison). They came back with a size chart stating that the size sent was correct; which is evidently not the case. They are doing everything not to refund a product that I can’t use despite my rights and their advertised returns policy. Very disappointing and dishonest practices.

I’ve since learned that this business is a scam. Just google it… there is even a YouTube video debunking their fake website. Be warned…

Purchased 3 pairs on 7/5/2025. website claims shipping takes 7-10 business days as well as a 90 day money back guarantee. It took a month to receive them. My son rolled his ankles several times and wasn’t adjusting well to them. I requested to return them for a refund and the best they’ll do is 30% and I get to keep them. SCAM

The Customer Service team were extremely helpful and quick to respond to any questions.

I WAS SCAMMED!
I was charged 48.99 which I agreed to. Then I was charged 1.48 for unknown reason. I reached out and said I believe this is a scam trying to hack my account. They sent me a shipping number immediately. Its been a week and the shipping number is still invalid. I was scammed. DO NOT BUY HERE!

Great costumer service and fast shipping. The insoles are made of great quality and fits my sins shoes perfectly, he wears a size 3 youth and I order the 3/4 insoles. I would definitely recommend this insoles and will buy more.

Company is advertising saying it has high TrustPilot rating. Yet you can see if does not. I wouldn't trust them