We were so happy with our footstr insoles! My daughter has suffered through 2 seasons of basketball with heel pain from Sever's disease. We tried all sorts of things to find relief for her. After usi... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’am 49 years old and have had multiple back and knee surgeries. My knee was in so much pain, I thought I was headed for a knee replacement. I’ve been using the insoles for about two months now and th... Zobacz więcej
Been over two weeks and still haven’t received the product. It ships via Bestfulfill out of China and the shipping information is horrible. No sense of when or if we’ll receive the product. I don’t re... Zobacz więcej
Shipping was quick. Buying process easy. The best part is my kid says he’s feeeling much better in everything. He’s in dual sports, cross country and travel baseball, he has a pair in his running shoe... Zobacz więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 21% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
The cushion heel is the best I've seen
Scam and you’ll never get your order
I placed an order on March 10, on March 14 I received an email saying there was a shipping delay, on March 20 I followed up and received a response that day saying that the person would look into it personally and would expedite my order. Today is March 27 and I can’t get a hold of anybody and based on the shipping status the only thing that has been done is that the label has been created. I do not get any responses from anybody and I commented on one of their Instagram posts and they deleted that but never responded to me
Las plantillas son cómodas mi hija…
Las plantillas son cómodas mi hija tenía dolor en los pies y la dra recomendó que empezará a usar plantillas. Primero compré un par para probarlas y luego compré 4 mas para que ella esté cómoda con los zapatos que usa a diario.
They have saved my sons feet
They have saved my sons feet. These are an amazing product.
My daughter’s shins and ankles felt so…
My daughter’s shins and ankles felt so much better within 2 days of wearing the footstr insoles. She ran around the barn in her cowgirl boots the other night and said “this is the first time in a long time I can run around and play without any pain”! That was amazing to hear. We are going to buy more for her tennis shoes too!
Good comfort.
The insoles are a bit pricey, but my 12 year old son, who is an overpronater, says they offer a lot of support and comfort.
Refund Process is Very Difficult
Haven't been able to get a refund after multiple emails and more than 2 weeks.
My son loves them
My son loves them. It's only been a week and he can already feel the difference
Best customer service I’ve ever had.
Best customer service I’ve ever had.
They did a good job keeping the feet…
They did a good job keeping the feet straight. Balls in the air is better than on the chin. Boocockeee waymo. Good product !
They send small insole and i try to…
They send small insole and i try to contact with them via email
No one aswering my 100 emails
Also shit quality product
Dont trust them
Dont get them any stuff
Would leave a zero but can’t
Would leave a zero but can’t. Now lodged a complaint with the bank. Total
Scam
Beware! Scam.
Beware! It is a Temu $2 useles soft plastic that you will pay $35 for. They invested in a website and some ads on Facebook. I can't believe I fell a pray for this scam. Immediately after ordering, I realized it was a scam and requested cancellation. I was told the product was shipped, even though it wasn't. The customer service told me that I will have to send the product back at my expense and provided the return address in Sweden, of all places! Meanwhile, the product was shipped, and I saw that the origin, as expected, is China. For now, I opened a dispute with my bank,I have no idea if I will get my money back. UPDATE: Of course, I didn't get my money back.
Complete Scam - Avoid
Ordered the wrong size because the website doesn't specify between kids and adult sizes and then tried to return the unopened packaging. The company gave me a false return address and only refunded 70% of the amount after initially offering me a discount if I kept them. The courier company had to destroy they returned products because of the bogus address they provided, so I ended paying 30% for no goods, courier fees to return the product AND destruction fees because they couldn't deliver or contact the seller.
I also got scammed
I also got scammed. I tried to return these (cheaply made, not worth the money) and Footstr gave me a false address in Sweden. I made $20 to ship them. They were deemed "undeliverable" and returned to me. A month later I received an invoice from UPS for $70 for customs since they were sent back to me in the U.S. Bullshit.
AVOID AT ALL COSTS
AVOID AT ALL COSTS! Here is your warning. They are a scam!! Bought it for my son, but material was very thin and cheap. Tried to return and they said I have to pay return shipping to Sweden! Do not order from them!
Do not sign up for email
Do not sign up for email. They will blow up up with emails. I’ve been getting 3 a days!
Terrible Customer Service and unprofessional
Ordered insoles for my daughter, which were then not required, as the podiatrist said they were not suitable. It took over 26 emails to try and get a refund, even though they advertise 90 day money back guarantee. I returned the goods to the address they provided, which cost £10, only to have it returned to me, as the address was incorrect. They agreed to refund me the product cost and the shipping costs I incurred due to their provision of an incorrect address. When passed to their accounts team, they refused to pay the shipping cost.... They are incredibly unprofessional and do not look after their customers. Avoid at all costs, many more reputable companies that don't mislead customers, out there.
Terrible company
Terrible company. I placed an order over a month ago and still haven’t received it. No tracking information available and I’ve reached out 3 times with no response.
Extremely poor customer service
Extremely poor customer service!
Not reliable at all !
Doświadczenie Trustpilot
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