EKON Recenzje 

111
Wynik TrustScore: 3 na 5

2,8

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Amazing customer service, returned my roadarmor pants to their new US warehouse without any issue. Ashley should get a raise, every email responded in less than 24 hours. I also appreciate the fact th... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Very comfortable and stylish motorcycle pants, I love the fact that I can remove the kneepads and they look like regular jeans when walking around off the bike. They are sold as wind proof and water... Zobacz więcej

Oceniono na 1 z 5

I ordered EKON Touring Protective Riding Boots for $100. Basically a $20 pair of ugly sneakers with NO PROTECTION. It's is entirely soft synthetic material with not toe, foot, or ankle protection what... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I love their new pants, the new size fits perfectly now since the previous one was a bit shorter behind. Will definitely order another pair for my wife as well. Ashley was amazing as well. Amazing cus... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep odzieżowy
  2. Sklep z wyposażeniem motocykli

Napisane przez firmę

EKON is a motorcycle riding gear company built around one belief: real crash protection should look and feel like the clothes you already wear. We design gear for riders who refuse to choose between staying safe and looking like themselves.


Dane kontaktowe

2,8

Średnia

Wynik TrustScore: 3 na 5

111 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 93% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,8

Wszystkie recenzje

(111)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 110

Napisz recenzję
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Oceniono na 1 z 5

Horrible customer service

Horrible customer service, long ship times, sent wrong size and poor quality product. Plus if you have to return.,,, good luck its in China!! I will not purchase products with this much hassle again.

17 maja 2026
Opinia niezależna
Logo EKON

Odpowiedź od EKON

Hi Jana, we're sorry about the wrong size and the frustration with the return process. We're sending you a Request for Information through Trustpilot now so I can get this sorted for you directly.

Olivia, EKON Team

Oceniono na 1 z 5

Misleading, terrible return policy company.

My experience has been horrible. Their so called hassle free return policy does NOT exist! You have to mail back your stupid purchase back to CHINA!!! Thought this was a USA product...very misleading company. Do NOT spend your money! Linda

10 czerwca 2026
Opinia niezależna
Logo EKON

Odpowiedź od EKON

Hi Linda, we apologize for the frustration with the return process. We're sending you a Request for Information through Trustpilot now so I can handle your return directly and get this resolved.

Olivia, EKON Team

Oceniono na 5 z 5

As a former MSF instructor

As a former MSF instructor, we recommended to our students the importance of safety gear/attire. Saying, "protect what you want to keep". These pants are the best I've experienced in my many years of riding. They are comfortable to wear and give me the added assurance knowing that my legs are protected should I be in an accident where I'm sliding down the tarmac. Worth every cent! Still riding at 70.

18 czerwca 2026
Opinia niezależna
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Odpowiedź od EKON

Hi Charles, coming from a former MSF instructor, that means a lot. Glad the pants are keeping you protected at 70. Ride safe!

Olivia, EKON Team

Oceniono na 1 z 5

Wish I would have reviewed the reviews…

Wish I would have reviewed the reviews before I purchased. Purchased a web camera for a present. Ended up not needing it. Wanted to return. They offered me the typical 30% back because it's in China . The US will not let me send a camera to China. so I'm stuck with it.

22 czerwca 2026
Opinia niezależna
Logo EKON

Odpowiedź od EKON

Hi Scott, we're sorry about the difficulty with the return. We're sending you a Request for Information through Trustpilot now so I can look into your order and find a resolution for you.

Olivia, EKON Team

Oceniono na 1 z 5

Purchased four pairs of riding gear

Purchased four pairs of riding gear. I didn't like the products, so I decided to return them since their literature talks about a 60-day easy return. They want me to mail them back to China. I'm disputing the charge with my credit card company. Edontravel is a rip-off company. Don't waste your time or money. It's another Chinese cheap stuff.

21 czerwca 2026
Opinia niezależna
Logo EKON

Odpowiedź od EKON

Hi, we're sorry about the return experience. We're sending you a Request for Information through Trustpilot now so I can personally look into your order and find a resolution.

Olivia, EKON Team

Oceniono na 1 z 5

Terrible company to do business with

Terrible company to do business with. Ordered the motorcycle pants. Length of the 2X pants I ordered was way off. Shipped from china and took almost a month to get them. Not worth the $129 sale price and definitely not worth the full price. I wanted replacements but was fairly certain no one would check the length before shipping PLUS they wanted the first ones back before they would send replacements and I had to pay for shipping. They offer a 30% discount which I took. You can’t talk to a person. Pretty sure the response you get from their support email is an AI response. Avoid this company.

8 czerwca 2026
Opinia niezależna
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Odpowiedź od EKON

Hi Bob, we're sorry the sizing was off and for the frustration with the exchange process. We appreciate you sharing your experience and we're working to improve.

Olivia, EKON Team

Oceniono na 2 z 5

Edit: got return money-rated 2 stars in lieu of 1.

They take your money, say it shipped then in a few days tell you they don't have it stock but they won't return your money. Doing business with this company is a big mistake. STAY AWAY!!!! UPDATE: I did recieve a refund into my debit account on 6/29/2026 so they did return my money.

9 czerwca 2026
Opinia niezależna
Logo EKON

Odpowiedź od EKON

Hi Tom, we're glad the refund came through. We apologize for the stock and communication issues and appreciate you updating your review.

Olivia, EKON Team

Oceniono na 1 z 5

Ordered motorcycle riding pants

Ordered motorcycle riding pants. Took almost three weeks to arrive. Fitment was off drastically! Sent photos, many emails, and requests for refund. They offered 30% refund and I could keep, or, I could mail them back to China!! Terrible to do business with.

26 maja 2026
Opinia niezależna
Logo EKON

Odpowiedź od EKON

Hi, we're sorry about the sizing and the return experience. We're sending you a Request for Information through Trustpilot now so I can look into your order and find a fair resolution.

Olivia, EKON Team

Oceniono na 5 z 5

Great gear

I bought these to ride. Yes they have a female version. I however work construction and wore them to work. Best work pants ever. With the knee pads built it. Well removable, but you understand. Light weight, and protect my knees. Love them!!!

18 czerwca 2026
Opinia niezależna
Logo EKON

Odpowiedź od EKON

Hi Dawn, love hearing that! Great to know they're pulling double duty on the job site. Enjoy them!

Olivia, EKON Team

Oceniono na 1 z 5

BUYER beware!

I thought the pants looked good according to the advertising, I ordered motorcycle riding pants. The delivery was delayed and took almost 6 weeks to get to me. Once I receive the pants, I was not happy with how baggy they were and that the protective pads you had to insert them into these very loose pockets in the pants. The pads to protect your hips, actually sit way down on the outside of your thigh and don’t offer protection of your hip at all. I contacted the company to ask to return them for a refund. Ends up the company is in China and they gave me an address in China for me to send the package back if I wanted to return it for a credit. Not even willing to refund my money after taking six weeks to receive it and me feeling that the quality was not up to the standard of what I was looking for. I was buying motorcycle pants to protect me in the case of an accident, and I feel that these pants don’t offer that protection at all. And if you want to deal with a company in China it does not pay for the return shipping and is not willing to refund your money then go ahead and good luck!

17 czerwca 2026
Opinia niezależna
Logo EKON

Odpowiedź od EKON

Hi Mark, we're sorry about the delay and the fit issues. The hip pads are adjustable and can be repositioned, but we understand your overall frustration. We're sending you a Request for Information through Trustpilot now so I can personally handle your return and find a resolution.

Olivia, EKON Team

Oceniono na 1 z 5

DO NOT PURCHASE FROM EKON!

First off the delivery time was horrible. Of course they come out of China so to be expected I guess.
Secondly, and most importantly, they sent me the wrong size. I ordered 34Wx34L and received 37x30!!!
EKON won’t pay return shipping so you are stuck with a shipping bill to China. Anywhere from $50-$300!
I recommend steering clear of this company.

12 czerwca 2026
Opinia niezależna
Logo EKON

Odpowiedź od EKON

Hi Tom, we apologize for the wrong size being sent. That's our error and you shouldn't have to pay to fix it. We're sending you a Request for Information through Trustpilot now so I can get the correct size out to you.

Olivia, EKON Team

Oceniono na 1 z 5

Ordered motorcycle riding pants

Ordered motorcycle riding pants. Took almost three weeks to arrive. Fitment was off due to defective stitching. PSeveral photos, many emails, and requests for refund were all sent. They offered 30% refund and I could keep, or, I could mail them back to China. There was no other option despite their website stating no questions asked, money back guarantee if not satisfied. Filed claim with PayPal. Within a day, Ekon said they refunded my money. Being a suspicious person by nature, I told them I would cancel the claim AFTER I received confirmation from PayPal which arrived a day later.
Word to the wise: their sizing chart and suggested sizing based on height and weight is off by several sizes, be sure u know exactly what ur buying because a return will be impossible, pay with PayPal just in case.

3 czerwca 2026
Opinia niezależna
Logo EKON

Odpowiedź od EKON

Hi Wayne, we're glad the refund came through and appreciate the detailed feedback. We're working on improving both our sizing accuracy and our return process.

Olivia, EKON Team

Oceniono na 1 z 5

Would give ZERO STARS if possible!

Would give ZERO STARS if possible!
Order was placed, money was paid through PayPal, order never shipped, EKON says "we are having delays", order has to get re-directed due to delays in shipping, EKON acknowledges delivery address location change, EKON asks for PayPal dispute (which was opened when delays were first encountered) to be closed, EKON sends email saying it refunded $$$ andasks for PayPal case to be closed, NO MONEY WAS EVER REFUNDED TO PayPal!!
PayPal case escalated to claim!

13 czerwca 2026
Opinia niezależna
Logo EKON

Odpowiedź od EKON

Hi Rich, we sincerely apologize for this experience. We're sending you a Request for Information through Trustpilot now so I can personally verify the refund status and make sure your money is returned.

Olivia, EKON Team

Oceniono na 5 z 5

Great customer service

Great customer service! We purchased a travel pouch for our grandson to use in his travel to Europe, he loved it!!! Unfortunately there was an issue with the zipper and Ekon replaced upon his return! Great pouch to use in ease and safety of personal items. Highly recommended!!!

12 czerwca 2026
Opinia niezależna
Logo EKON

Odpowiedź od EKON

Hi Josefina, glad we could get the replacement sorted! Hope your grandson had an amazing trip to Europe.

Olivia, EKON Team

Oceniono na 1 z 5

Shit quality “riding” pants

Shit quality “riding” pants
They melt from engine heat.
And they will not fully refund me

8 czerwca 2026
Opinia niezależna
Logo EKON

Odpowiedź od EKON

Hi Jared, we're sorry to hear this. We're sending you a Request for Information through Trustpilot now so I can look into your order and work toward a full resolution.

Olivia, EKON Team

Oceniono na 5 z 5

One of the 3 pants I bought from Ekon…

One of the 3 pants I bought from Ekon and all 3 plus was outstanding even the wait time was well worth-it great job and there so stylish ,so if you think it’s to good to be true iam here to tell you it isn’t fake like most item on Facebook this is the true deal, but in all honesty you can trust what iam saying this is no ai ty for listening to and trust Ekon about those pants iam so glad I didn’t get screwed ordering those pants ty ekon

21 maja 2026
Opinia niezależna
Logo EKON

Odpowiedź od EKON

Hi Robert, appreciate you sharing your experience! Glad all three pairs delivered. Ride safe out there!

Olivia, EKON Team

Oceniono na 5 z 5

Easy to order

Easy to order, great price, fabulous product. Pants fit perfectly, used their size scale.

18 maja 2026
Opinia niezależna
Logo EKON

Odpowiedź od EKON

Hi Edward, glad the sizing worked out perfectly! Ride safe.

Olivia, EKON Team

Oceniono na 1 z 5

Worst company to deal with ever

Worst company to deal with ever! The motorcycle trousers advertised as CE certified, are not marked as such- the free belt advertised as worth $25usd is a nylon web belt with a cheap plastic buckle- upon attempting to return for a full refund, they agreed if I send them to Luxembourg, Europe at my expense of over 100 USD-they were mailed to me from Hialeah Fl.
The product had bad stitching, a pocket double stitched to a vent zipper - I did get a $40. Refund if I fixed it myself- basically, I’m now stuck with a $96USD pair of cheap knock off motorcycle pants.🤬🤬🤬🤬🤬🤬Don’t buy!!

8 czerwca 2026
Opinia niezależna
Logo EKON

Odpowiedź od EKON

Hi Bradford, we're sorry about the stitching issue and the return experience. We're sending you a Request for Information through Trustpilot now so I can review your order and find a fair resolution.

Olivia, EKON Team

Oceniono na 1 z 5

Beware if you order something you may never get it!

This company I ordered two products from them the first product took over a month to get to me. The second product I ordered before the first product showed up and now it's been well over a month and the second product hasn't even shown up. I've had some correspondence with the company regarding both products and they promised to Discount and credit back my credit card for the issues yet that was over a month ago as well and they haven't done that so they telling me one thing and not doing it and they say they're going to ship the product and obviously that's not happening- time to call the credit card company and look for a full refund as this company does not live up to anything they say they're going to do or going to send. BEWARE

1 kwietnia 2026
Opinia niezależna
Logo EKON

Odpowiedź od EKON

Hi, we sincerely apologize for the delays and the promised discount that was never applied. That's not acceptable. We're sending you a Request for Information through Trustpilot now so I can locate both orders, apply the credit that was promised, and get your second order resolved.

Olivia, EKON Team

Oceniono na 1 z 5

DO NO BUY FROM HERE

DO NO BUY FROM HERE
This is a drop ship company, products are the junk you would get on Amazon. I placed an order for $200 pants and within 10 minutes I sent a request to cancel the order. Their own policy is to cancel within 6 hours to avoid problems. I was very much within that time frame. They charged me anyway and said it was too late. The pants are trash. Returns are super expensive and I am not sure id even get any money back.

27 maja 2026
Opinia niezależna
Logo EKON

Odpowiedź od EKON

Hi Deborah, we apologize for not processing your cancellation in time. We're sending you a Request for Information through Trustpilot now so I can review your order and get this resolved for you.

Olivia, EKON Team

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