Distant Journeys Recenzje 

554
•
Wynik TrustScore: 4.5 na 5

4,7

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Oceniono na 5 z 5

Having been on an amazing trip last February to Southern India with Distant Journeys on a solo holiday, I decided to dip my toe in the water again. I want to visit Vietnam and Cambodia as well as S... Zobacz więcej

Oceniono na 5 z 5

A great company to deal with . Tried 3 different travel companies for a trip to India 2 didn’t call me back . At Distant Journeys the phone was answered promptly by Jay who was incredibly helpful . He... Zobacz więcej

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Oceniono na 5 z 5

Everyone has been very helpful and very patient with me and really friendly. All of the Staff rang me back when they said they would even though they were very busy and always answered my questions p... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My son went on a tour to Japan last year and loved it. Fully escorted with very informative guides. He’s now on the India tour and had problems with his luggage due to missing a connecting flight. Dis... Zobacz więcej

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Informacje dotyczące firmy

  1. Organizator turystyki

Napisane przez firmę

Award-winning escorted tours to Australia, New Zealand, South Africa, India, Sri Lanka, Japan, Vietnam & Cambodia and Canada & Alaska.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

554 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 71% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(554)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 155

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Oceniono na 5 z 5

Fantastic Golden Triangle Tour…

Have just returned from India doing the Golden Triangle and Ranthambore tour. A fantastic tour and a fantastic company. The trip was so well organised and stress free for all of us. We were so well looked after by our tour rep Bhanu Nirban. Accommodation was off the highest standard and places visited were so interesting covering all the major sites.
I was so impressed by the app covering the tour. This covered all the information we needed for the trip along with excellent useful advice.
I couldn’t recommend this company highly enough and will definitely be using them in the future.

13 listopada 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

Thank you for taking the time to review your trip, we are so pleased that you had a fantastic experience, exactly that for which we aim. It is fantastic to learn that Bhanu looked after you all so well as we recognise the importance of a great tour guide and we will pass on your kind comments. We are ecstatic to read you would recommend us to others, and we look forward to having you back with us soon for another great adventure. Warmest regards, Angela Fowler, Customer Operations Manager

Oceniono na 3 z 5

Not the very best of Japan.

Whilst there were many good points on this holiday, I was left disappointed overall.
Good points - Local guides, general standard of hotels. Visited many interesting places.
Bad points, Not enough time at most of the places of interest, but too much time at service stops. The worst example of this was the cruise on Lake Ashi. The short cruise was only 15 minutes long and we were left at Hakone (a place with a bakery 2 restaurants and a gift shop) for lunch at 11.15 (having had breakfast just before leaving the hotel) and being left there for an hour and three quarters. Myself and others sat on the coach for over 30 minutes as there was nothing else to do. In Tokyo the itinerary states that we would a brief photo stop at the impressive imperial palace. This turned out to be a n opportunity to photograph the bridge leading to locked gates behind which the imperial palace was no visible.
Group size larger than we were told . We checked before booking and was told max group size would be 28. Audio head sets didn't work very well. this was mentioned to the tour guides and Tour manager. Some of the hotels were not as clean as expected. Breakfast at some hotels were chaotic and we had to wait up to 20 minutes for a table. Distant Journeys provided an app with itinerary details and details of each hotel. Not all hotel facilities as advised by Distant Journeys were open, for example, the hotel in Kyoto said the hotel had 2 bars. A roof top bar and the terrace bar. We were staying Monday to Wednesday. The roof top bar had closed for the remainder of the season and the Terrace bar doesn't open on a Monday and Tuesday. In some of the other hotels there was also no bar or lounge to socialise with other group members.
Lunch stops were generally either motorway services, railway stations or food courts in shopping centres (is this the very best Japan has to offer).The overall impression was that the tour was rushed.

11 października 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

Thank you for taking the time to review our Very Best of Japan Tour. We are pleased to read that there were many good points on the holiday, however it is hugely disappointing to learn it did not overall meet with your expectations, leaving you feeling disappointed.
It is good that the local guides, general standard of hotels you stayed at and the interesting places you visited all formed part of your positive experiences. Although we understand that you would have liked more time in some of the places we visit.
Group size for Japan is always up to thirty-five people, and we are generally clear when asked around the size of the groups we take. We are truly sorry that tour Audio headset did not work very well and if you had mentioned this to our tour manager/local guide we could have looked to rectify the issue for you.
We are genuinely sorry that breakfasts at some hotels were chaotic for the reasons you have described, and rest assured we value the feedback you have passed through as its only through this that we can maintain and improve on the level of service customers have come to expect from our team.

Sadly, not all hotels feature a bar or lounge where you can socialise with other members of your group and can only reiterate our apologies for the upset caused. We do hope that we may have pleasure of you travelling with us again in the future as we truly value your custom.

Warmest regards, Angela Fowler, Customer Experience Manager

Oceniono na 5 z 5

Holiday of a lifetime in Australia with Distant Journeys

A trip to Australia has always been on our bucket list and through through research we decided to book through Distant Journeys as their tour ‘The very best of Australia’ visited all our must see destinations including a trip on the Ghan, from booking to returning home (very sad) DJ were excellent, their attention to detail was faultless, hotels were excellent, however the tour was bought to light through our tour director, Danielle, who ensured everything ran so smoothly and went above and beyond in so many ways. This is a 29 day tour with some very early starts at 4am to catch flights or see Urula at sunrise and therefore can be tiring but we saw so much of Australia in a short time and have so many wonderful memories with our fellow travellers, and have made some great friendships, it was indeed a holiday of a lifetime, thank you Danielle and DJ.

30 września 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

Wow, what a great review, thank you. It is so lovely to read that you thoroughly enjoyed "The Very Best of Australia" tour with us especially as it was on your bucket list. A lot of time and effort goes into meticulously planning our tours to give our customers the time to see all the beautiful sights this wonderful country has to offer; its great it did not disappoint. We are ecstatic to read that Danielle played her part in ensuring your trip was such a success and we are grateful for you choosing DJ to take you there. We hope that we can have the pleasure of your company in the future. Warmest regards, Angela Fowler, Customer Experience Manager

Oceniono na 5 z 5

Denise was very helpful in booking this…

Denise was very helpful in booking this holiday! Looked up alternative flights and made very useful recommendations! I hope the holiday goes as smoothly as the booking!
Very good experience

7 października 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

Hi Angela, thanks so much for your fantastic feedback. We're super pleased you found Denise helpful when it came to booking and she offered useful recommendations. We hope you enjoy your time in Japan and it proves to be a most memorable experience. Warms Regards, Angela, Distant Journeys

Oceniono na 5 z 5

Book with confidence

Richard was extremely helpful when booking our trip to Japan. There was never any pressure to book and we were given all options for consideration in our own time. We had a few questions which were answered comprehensively. The booking process was easy and we received a confirmation email straight away. Excellent service all round

13 września 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

Great review, we are pleased you did not feel pressured and Richard was extremely helpful, exactly what we aim for. We hope your tour is amazing and we look forward to hearing all about it when you return. Warmest regards, Distant Journeys

Oceniono na 5 z 5

Easy booking experience

This is the first time I book with Distant Journeys, I found the whole booking experience very easy. The advisor I spoke with was very helpful and able to answer the questions we had. Hopefully the rest of our holiday goes as smoothly.

1 września 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

Pleased to read you found the booking experience easy, this is what we want for all of our customers, We are confident you will have the best experience and we hope it leaves you wanting to plan your next adventure when you return. We look forward to hearing all about it. Warmest regards, Distant Journeys

Oceniono na 5 z 5

A journey of a lifetime to New Zealand…

A journey of a lifetime to New Zealand and Australia and Distant Journeys covered everything that we were looking for. Both Callum and Jack answered any questions we had. All information arrived within 24 hours so we could look at prices and arrange stopovers before and after our trip.
Thank you both you’re a credit to the Company

8 września 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

Thank you for taking the time to review the services provided by Callum and Jack when you were booking your holiday to New Zealand, we appreciate it as will they, We hope that the trip proves to be the best experience and surpasses all your expectations, Hopefully it will lead to you travelling with us on many more occasions. We look forward to hearing all about it when you return. Warmest regards, Distant Journeys

Oceniono na 5 z 5

5 star so far

I have recently booked a managed tour to Singapore and N.Z. with Distant Journeys. They sent me a nice brochure to look through, full of information about the tours, flights, hotels used. The initial enquiry with Catherine was very good giving me lots of information about offers etc. and she answered any questions that I had. I went ahead and booked a few days later. It was quick and efficient .Even though the tour is a long way off at the moment all I can say is that so far the service has been very good, and I hope this continues throughout and warrants our 5 star rating.

5 września 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

Great review, we are so glad you chose to book with us and we look forward to taking you on a memorable trip and hearing all about it when you return. Thank you for your kind comments and if you need anything further in the run up to your holiday please get in touch. Kind regards, Distant Journeys

Oceniono na 5 z 5

Highly recommended.

I have just booked our third trip with Distant Journeys. Trips are superb with excellent guides. The booking process is so easy. The DJ staff are so lovely and helpful. I would highly recommend them.

5 września 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

We are glad you found the booking process easy, exactly how it should be and we are grateful that you continue to choose us to take you on holiday. We look forward to hearing all about your trip to India upon your return. Warmest regards Distant Journeys

Oceniono na 5 z 5

I have just booked my solo holiday to…

I have just booked my solo holiday to Australia.The whole booking process was so easy and straightforward the agent was very helpful and polite and talked me through everything. I would highly recommend Distance Journeys for booking your trip.

8 września 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

Thanks Mark for such a great review, we are pleased you found the booking process easy and straightforward, exactly how it should be. We look forward to hearing all about your time in Australia upon your return. Warmest regards, Distant Journeys

Oceniono na 5 z 5

Great experience booking my holiday

Great experience booking my holiday. Everything clearly explained and the lovely Denise made it so easy. Many thanks

6 września 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

Good to read that Denise made it so easy for you to book, we want all of our customers to feel this way. Warmest regards, Distant Journeys

Oceniono na 5 z 5

Essential Australia booking

Callum was very professional and friendly and went through the booking process with me at a good pace, allowing for my questions. I rung back with an additional two questions and though he wasn’t available straight away, a colleague made sure I could speak to him - on the same call. I didn’t have to wait long. He sent the confirmation email quite quickly too. Overall, I felt valued as a customer which is a great start! Let’s hope the holiday turns out to be just as invaluable!

6 września 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

Great review, thank you so much. Callum will be so pleased with your kind comments as are we. Glad to read you felt valued and we thank you for choosing us to take you to Australia and look forward to hearing all about . Warmest regards, Distant Journeys

Oceniono na 5 z 5

Planning and organising - Hakuna Matata (no worries)

The organisation, superb Tour Leader (Tuan) and general quality on the Vietnam and Cambodia trip was the reason I am now booked on three others with DJ to come - China, India and South Africa. As a solo traveller I have no qualms in trusting the company to look after my travels.

5 lutego 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

This really is a lovely review, so heart-warming and we are truly grateful for you choosing us to take you to these fantastic places. We look forward to hearing all about each experience and if you were to recommend a friend and they go on to book you will each receive a £50.00 M&S voucher as a token of our appreciation. Warmest regards, Distant Journeys

Oceniono na 5 z 5

Trustworthy Distant Journey

Having been to Australia and South Africa with DJ, we had no hesitation in booking our next trip to India and Nepal with this company. We know that we will be well looked after, will stay in lovely hotels, and will experience amazing sights and scenery.
Booking this trip was very easy. Staff are knowledgeable and friendly, answering any queries promptly.
The difficulty with DJ is which trip to choose as there are plenty of options per destination. We are looking forward to going to India and Nepal next March.

3 września 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

Great review, we are truly thankful for you choosing us to take you to such amazing places. To read that you know you will be well looked after, stay in lovely hotels, and will experience amazing sights and scenery is fantastic as when we plan these itineraries that is always at the forefront of our minds. We visit the places that we offer and therefore we are knowledgeable and able to answer the many questions our customers pose to us. We hope you have an amazing time exploring India and Nepal and we will look forward to hearing all about it upon your return. Warmest regards, Distant Journeys

Oceniono na 5 z 5

The booking process is very efficient…

The booking process is very efficient and the staff friendly and well informed. The tours themselves are very well organised, with a good mix of activities and ‘time off’. Without exception, the local guides have been excellent.

25 kwietnia 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

Thank you for reviewing our services. We are pleased you found the booking process to be very efficient and the staff friendly and well informed, exactly what we aim for at all times. Its fantastic to read that you feel our tours are very well organised, with a good mix of activities and freedom days to explore or relax. We recognise the local guides play their part in the success of these tours and are therefore glad you have found them to be excellent. We hope you enjoy your next tour and look forward to hearing all about it when you return. Warmest regards, Distant Journeys

Oceniono na 5 z 5

Easy and helpful information and booking

Have been on a previous trip with DJ which was faultless and a wonderful trip in NZ. Have booked another trip which seemed the best one out of so many trips to Sri Lanka with an itinerary to suit all four of us. The booking agent was really helpful and made the whole process easy. Also knew the answers to my queries straight away . Very helpful.

8 września 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

Thanks for taking the time to review our service. We are glad you had a wonderful trip in New Zealand which then led you to book The Very Best of Sri Lanka. We recently had 5 of our team visit Sri Lanka and came back having said it was captivating so we are confident you will enjoy it and we look forward to hearing all bout it upon your return. Warmest regards, Distant Journeys

Oceniono na 5 z 5

A pleasure to book with

When you wanted information to help decide whether to book a particular holiday with them they were very quick to respond and very clear & transparent with their answers.

30 sierpnia 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

Great review, glad you found us quick to respond to your queries and felt we were clear and transparent, exactly the kind of service we want for all of our customers. Warmest regards, Distant Journeys

Oceniono na 5 z 5

Brilliant experience

Booked solo India trip and could not have been simpler. Phone answered quickly, response to queries brilliant and staff super helpful and friendly. Booking couldn’t have been easier. Excellent

29 sierpnia 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

So pleased to hear you had a brilliant experience and found our staff to be super helpful and friendly, we want all our customers to feel this way. Warmest regards, Distant Journeys

Oceniono na 5 z 5

Excellent service

Dealt with my queries and changes to my booking very quickly and efficiently. Offers an excellent service

26 sierpnia 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

Thank you for your 5 star review, we are glad you feel we offer an excellent service and dealt with your queries in a quick and efficient manner, exactly what we aim for. Warmest regards, Distant Journeys

Oceniono na 5 z 5

The Very Best of Japan tour

We did the Very Best of Japan tour. DJ representives were very good, meeting at the airport and taking us all back to return home.
Local guides put loads of effort into make our trip a good one and it really was, also the bus drivers were all happy to engage with us which was a plus. Our guide Sarah was very efficient and kept us together even though we were quite a large group of 25 (it was quite stressful trying to get us all on the bullet trains I'm sure) she did it all with a pleasant smile. The hotels were all 4 star and stunning. I would highly recommend Distant Journeys and will be looking to book with them for another trip. Japan was a fantastic country and we saw all the good bits on this trip.

1 kwietnia 2025
Opinia niezależna
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Odpowiedź od Distant Journeys

Brilliant review, thank you so much for taking the time to let us know you had a fantastic time in Japan and its great to hear that Sarah your guide was efficient, managed to keep the group together and your local guides and driver did all they could to make your trip memorable, We hope we will have the pleasure of you travelling with us again in the future, Warmest regards, Distant Journeys

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