Dan was extremely helpful and informative about our trip. He helped us to feel more confident about the decision to go and the finer details even giving us a few helpful tips while we are away.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Dan, our contact was excellent. He came back to us promptly with answers to our queries, was very patient when our credit card was declined and very professional when reading back all the information.... Zobacz więcej
Dan was excellent answered all our questions in a very polite and professional manner. Listen to what we wanted and delivered. Nothing was too much trouble and explained everything in great detail... Zobacz więcej
Dan was amazing, so very helpful, explaining the fantastic holiday step by step, offering information on Visas & what to do in a lay off in Shanghai for 8 hours. Also secured extra speciality restaur... Zobacz więcej
Informacje dotyczące firmy
- Agencja podróży
- również w kategorii:
- Biuro organizujące wycieczki statkiem
Napisane przez firmę
Cruise Monks was founded out of a deep passion for seeing the world by sea. Our story is rooted in a belief that every cruiser deserves an unforgettable experience, and that belief drives us to go above and beyond in everything we do. Our team of cruise experts who bring decades of experience and a genuine love for travel to the table, our journey has been one of dedication to our customers, ensuring that each Cruise is not just a holiday, but an experience & cherished memory. We are ABTA & ATOL bonded.
Dane kontaktowe
14 Jasmin Close, HA6 1BH, LONDON, Zjednoczone Królestwo
- 02039944184
- enq@cruisemonks.com
- cruisemonks.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Another Cruise Booked
Dan has been outstanding as always with his professionalism and caring approach to customers.
Rewarded with confidences !.
Having a dilemma in my forthcoming adventure with Monks I spoke to James and within minutes all my questions and fears were solved by a confident agent who knew his stuff.
Please give James a tap on the shoulder from me !!
John Young
Dan was informative and pleasant
Dan was informative and pleasant , well mannered and ablevto answer all of our questions.
Dan was very helpful when organising…
Dan was very helpful when organising our cruise. Methodically going over all the details and explaining very clearly. He even got us an upgrade hotel to celebrate our wedding anniversary. Thanks Dan, you were brilliant.
Honestly your staff member Dan is one…
Honestly your staff member Dan is one of the reasons I have 3 upcoming cruises booked with you he is so helpful. I would urge anyone booking with this company to ask for him. The other reason being the amazing itinerary and price
Knowledgeable and Efficient
Spoke to someone within 5 mins. Dan was really helpful, knowledgeable and efficient. All booked within 20 mins
I had to make final payment and I…
I had to make final payment and I wanted to check the account details over the phone. I couldn’t get through but they did call me back after I left a message, and were very helpful in assuring me round the security of my payment.
The service i received from Dan was…
The service i received from Dan was exceptional. He was so patient and called me back about 6 times. I have now booked 2 cruises with Cruise Monks. We have delt with Dan both times. He is a credit to your company.
Thank you Dan and Cruise Monks
No problem booking the cruise we wanted…
No problem booking the cruise we wanted and Dan found us an upgrade for our golden wedding
I left a call back request as I had…
I left a call back request as I had listened to music on hold for 20 minutes! Dan called me back some 30 minutes later. He was extremely polite and knowledgeable, he was helpful and came up with all the information I needed to book my cruise.
Dan was very helpful explaining…
Dan was very helpful explaining everything to my wife then going through things with me, and taking me through the booking process.
Very patient
Very helpful
Very helpful, accessed availability for me straight away , booked with no problem , & everything explained willingly
Thankyou
No response back
Wanted to book a cruise and waited ages on the phone and left a massage for a call back but didn’t get a response. How are we supposed to trust them if they can’t even be bothered to call back or respond to calls.
We were unable to book on line.
James was amazingly helpful
James was amazingly helpful. He explained everything very clearly.
My first booking with Cruise Monks
My experience, I rang Cruise Monks about information on this cruise, Dan answerd the phone, he was very nice and helpful explaining all we needed to know about this cruise so much so we decided to go ahead and book the cruise knowing that Dan will be there to help if we have any more questions or help so this a very good experience.
Great dealing with our enquiry
Great dealing with our enquiry, there was a price drop with the Cruise Package, unfortunately we couldn’t get a price match refund, but managed to give us a room upgrade to stateroom ocean view & an extra specialty dining experience, within our time on board, thankyou
Excellent service
Dear Dan,
Thank you for your very professional and excellent service. Your information was always clear and helpful. We also truly appreciated the complimentary cabin upgrade.
Customer service
Max is a very efficient and polite , friendly,and helpful and always very professional
Dan was amazing booking my cruise he…
Dan was amazing booking my cruise he made everything easy and straight forward and explain what was included and what to expect…
Very happy Experiance he made it so easy for me..
Thank you Dan
I asked for a call back received it and…
I asked for a call back received it and was dealt with very efficiently.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








