Zandparts Recenzje 

153
Wynik TrustScore: 2.5 na 5

2,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Commande passée le 22/05/26 recu le 27/05/2026 maisnous n'avons pas du tout recu ce que nous avons commandé, nous en avons immédiatement(le jour même de la réception avec photos à l'appui) informé l... Zobacz więcej

Oceniono na 1 z 5

Jag beställde en Samsung microvågsdetalj i September 2023 och det stod och står 2-4 v leveranstid. Men i slutet av December gav jag upp då de fortfarande inte kunde ge något leveransbesked. Fortfar... Zobacz więcej

Oceniono na 5 z 5

ASUS-supporten hänvisade mig att handla ett nytt laptop-batteri till min ASUS G75VW, på Asus Parts (www.asusparts.eu). Allting gick bra med själva beställningen och leveransen, jag fick hem rätt... Zobacz więcej

Oceniono na 1 z 5

Har snart gett upp då min kylskåpshylla inte kommit på någon månad. Ingen har heller svarat på mina mail. Jag borde ha läst kommentarerna här. Nu får jag stå mitt kast… I’ve given up on this. No... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca części elektronicznych
  2. Dostawca części do urządzeń AGD

Napisane przez firmę

Zand Group AB are specialized in offering spare parts for the aftermarket and hold direct distribution contracts with several suppliers. Authorized spare parts distributor for Asus, Acer and Samsung.


Dane kontaktowe

2,3

Słaba

Wynik TrustScore: 2.5 na 5

153 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,3

Wszystkie recenzje

(153)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 8

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

I wanted to find a stylus for my zen…

I wanted to find a stylus for my zen pad, this company tried to help me as best as they can. I did not find my product, but at least they tried.

15 stycznia 2025
Opinia niezależna
Logo Zandparts

Odpowiedź od Zandparts

Hello,

Thank you for your feedback! We're glad to hear that you appreciated our efforts in assisting you, even though we couldn’t find the exact product you were looking for. We always strive to help our customers as best as we can, and we truly appreciate your patience.

If there's anything else we can do for you in the future, please don’t hesitate to reach out. We're always happy to assist!

Best regards,
Jasmin, Customer Support Service

Oceniono na 5 z 5

Jag behövde beställa en reservdel till…

Jag behövde beställa en reservdel till min datorskärm och fick bra hjälp. När jag sedan behövde avbryta beställningen så var det inga problem. Väldigt bra service!

25 grudnia 2024
Opinia niezależna
Logo Zandparts

Odpowiedź od Zandparts

Hej Tobias,

Tack så mycket för din positiva feedback! Vi är glada att höra att du fick bra hjälp både vid beställningen och vid avbokningen. Kundservice är en av våra högsta prioriteringar, och det betyder mycket för oss att du är nöjd med upplevelsen.

Tveka inte att kontakta oss igen om du behöver hjälp i framtiden – vi finns här för dig!

Vänliga hälsningar,
Jasmin, Kundjtänst

Oceniono na 5 z 5

I ordered a rare product for my Asus…

I ordered a rare product for my Asus vivobook, it came in original as promised and in the promised delivery time! Very professional customer service!

14 grudnia 2024
Opinia niezależna
Logo Zandparts

Odpowiedź od Zandparts

Hello Josef,

Thank you for your kind words! We're delighted to hear that you received your product as promised and within the expected delivery time. Providing high-quality service and original products is our top priority, and we truly appreciate your feedback.

If you ever need anything else, feel free to reach out – we're always happy to help!

Best regards,
Jasmin, Customer Service Support

Oceniono na 1 z 5

Me and friend ordered parts to fix a…

Me and friend ordered parts to fix a laptop and order parts from this website. Order was delayed twice and had to wait more than a month, requested refund and still waiting for the refund. I don't recommend this website if you want to buy parts, would suggest searching other places.

19 grudnia 2024
Opinia niezależna
Logo Zandparts

Odpowiedź od Zandparts

Hello,

We're sorry that you feel this way.
Order items average delivery time is 2-4 weeks based on the availability with the manufacturer.

Refunds will take 5-10 working days to be recieved by you.

Best regards

Oceniono na 5 z 5

Top Support

I needed assistance with some parts, and the employee (Jasmin) professionally helped me and found the correct part.

13 grudnia 2024
Opinia niezależna
Logo Zandparts

Odpowiedź od Zandparts

Dear Georgios,
Thank you so much for your kind words! It was truly a pleasure assisting you and ensuring you found the correct part. I'm so glad I could help make the process easier for you.

Your satisfaction means a lot to me, and knowing you had a positive experience makes my day. If you ever need further assistance or have more questions, please don’t hesitate to reach out, I’m always happy to help!

Thank you again for your trust and for sharing your feedback.

Best regards,
Jasmin Customer Support

Oceniono na 5 z 5

suporte 5 estrelas

13 grudnia 2024
Opinia niezależna
Logo Zandparts

Odpowiedź od Zandparts

Olá Fabio,

Muito obrigado pela sua avaliação! Ficamos muito felizes em saber que teve uma experiência de suporte 5 estrelas conosco. Nosso objetivo é sempre oferecer o melhor atendimento possível e garantir a satisfação dos nossos clientes.

Se precisar de algo no futuro, estaremos à disposição para ajudar!

Atenciosamente,
Jasmin Customer Support

Oceniono na 1 z 5

Stay well clear of this company!

I ordered a keyboard with trackpad, and what did I get? A keyboard with a hole where the trackpad should be.

Customer service worse than rubbish.

5 grudnia 2024
Opinia niezależna
Logo Zandparts

Odpowiedź od Zandparts

Hello,

We are sorry that you feel this way.
As it's stated in the website, this part does not include the trackpad.

Oceniono na 5 z 5

zandparts Best customer service

The PG35VQ monitor I was using broke down, so I asked the service santer to repair it, but it was determined that it could not be repaired, so I could not use it
To revive the monitor, I found out zand parts while looking for parts around the world. I asked if I could buy the parts I was looking for just in case and received a positive response. I was very grateful to receive a few replies and recently received a response that the parts would be available for purchase
I was very impressed and remembered very well by the kind treatment I did my best to the end

3 grudnia 2024
Opinia niezależna
Logo Zandparts

Odpowiedź od Zandparts

Dear Jungwoo,

Thank you so much for sharing your experience and leaving such a glowing review! We’re thrilled to hear that you had such a positive experience, and we truly appreciate your kind words.

Best regards,
Jasmin Customer Service

Oceniono na 5 z 5

A service well done!

In englisch, since I am native german and don't speak dutch.
I am the proud owner of an asus vivobook pro 14x. A great machine for my personal purpose. Runs linux like a charm.
Recently this laptop decided to start abandoning some keys. At first just the right arrow key, the some others started behaving weird. Since I was long out of warranty and a machine which fits my profile was nowhere to be seen I decided to try to fix it on my own. And asusparts.eu (which is zandparts.com) were the only one who offered the topcase, which includes the keyboard.
When I ordered it I wasn't aware that they had to source this topcase in asia. Which at first was a bit demotivating since in the times of amazon one day delivery having to wait for a part is something I wasn't used to. But then it occured to me that the very simple fact that there is a company that is willing to go the extra (10000) miles to source a product for me from around the globe is nothing short of amazing.
Two weeks later I had this topcase at home and after a couple of hours taking my laptop apart and building it together again with the new keyboard the machine runs again like on day one.
I am currently typing this text on the new keyboard.
So all in all I am very happy that this company exists and knows how to source and provide parts for laptops even if these are a bit out of the normal lifecycle. Thanks for a great service!

28 listopada 2024
Opinia niezależna
Logo Zandparts

Odpowiedź od Zandparts

Dear Gunnar,

We understand how frustrating it can be when a device you rely on starts having issues, especially when finding compatible parts is a challenge. We’re delighted that we could provide the topcase and that your laptop is now working as it did on day one.

Your patience and understanding during the sourcing process mean a lot to us. As you mentioned, sourcing parts globally can take time, but we’re committed to going the extra mile to ensure our customers get the parts they need, no matter how unique or rare.

Knowing you’re typing this review on your new keyboard makes us smile! If there’s anything else we can help with in the future, please don’t hesitate to reach out.

Thank you again for trusting us and for your kind words. Enjoy your “like-new” laptop!

Best regards,
Jasmin Customer Support

Oceniono na 2 z 5

Ordered items that were in stock and means nothing

Ordered items that were in stock. And got delayed for more than a month. Ordered in September few parts, now is November and have no updates about the status of my order, and they didn't responded on my previous email, today I wrote another...
Its less about the time to wait is mostly about transparency issue.

Edit: finally received the order, but had to ping them few times and no estimations at all.

24 listopada 2024
Opinia niezależna
Logo Zandparts

Odpowiedź od Zandparts

Hello,

We are sorry to hear that you've had this experience with us.
We apologize for the delay, but the delays are caused by the manufacturer.
It's a lot of pressure this time of the year and we're working on it.

We hope that you have a better experience next time!

Oceniono na 5 z 5

Super service

Super service. De hadde ikke inne mitt produkt men hjalp meg å få den direkte fra fabrikken. Rask hjelp! Super fornøyd!!

11 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Fast and efficient way of working

Fast and efficient way of working
When I asked for a required part I got a very quick and useful response. Ordering also went smoothly. Now patiently waiting for the receipt.

4 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

Quick response and very helpful!

I was looking for a part for an Acer laptop and although they could not provide it as it is EOL they responded incredibly quickly.
Ali, whom I was corresponding with, was efficient and polite in his email exchanges - thank you :)

8 października 2024
Opinia niezależna
Logo Zandparts

Odpowiedź od Zandparts

Hello,

We're sorry that we couldn't help you find the requested part but we're glad that you're happy with our service!

Oceniono na 5 z 5

Good customer service

Good customer service. My product was an order item therefor a longer delivery date. It arrived as promised and it was directly an original from the manufacturer.

2 września 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej