Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive e... Zobacz więcej
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Lokalizacja
Zmień lokalizację1 Commercial Road, RG21 7LJ Bournemouth, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... Zobacz więcej
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Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... Zobacz więcej
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Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Basingstoke
Napisane przez firmę
Dane kontaktowe
1 Commercial Road, RG21 7LJ, Bournemouth, Zjednoczone Królestwo
5,0
Doskonała
283 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great service
8 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sim Only
Went into Basingstoke store for Sim Only upgrade with Jacob. Walked away happy with a decent deal.
7 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Philip,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Jacob was very kind and helpful with my…
Jacob was very kind and helpful with my Husband and I.
5 lutego 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hello, Janet,
It's great to hear about the positive experience which you received in store from Jacob, and we appreciate you taking the time to leave a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Our experience in Vodafone Basingstoke…
Our experience in Vodafone Basingstoke today was pleasant. All staff we encountered were helpful. James dealt with our enquiry. He was helpful, knowledgeable and friendly. James was able to confidently answer any questions we had and ensured we were happy with the product.
Thank you for your help today!
30 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Natalie,
Thank you for your review, and for sharing the experience you had in store. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I found James most helpful
I found James most helpful. Explained exacting what I was offered.
Very pleasant individual and great customer service skls.
20 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hello, Ann,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful member of staff called…
Very helpful member of staff called James. Very knowledgeable and experienced about what contract would work best for me.
11 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Vodafone Service Review
James was very helpful and easy to deal with providing us with the best deal available for our Vodafone contract. The experience was quick and easy completed within about 10 minutes. James was extremely polite throughout the time!
11 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Great service
Peter was really helpful and knowledgeable. He helped me choose a good device and airtime plan for my son's upgrade and explained the costs simply. I'm very grateful for the assistance. Thanks Peter!
11 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Matt was very helpful
Matt was very helpful. Kept it simple for me as I was dreading upgrading my phone. Broke down the payments, different balances between phone and broadband.
4 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Samantha,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Brilliant experience
She asked lifestyle questions to find out what would be the best plan for me. Was very polite and would recommend her to all my friends
17 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi James. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jacob was extremely helpful and…
Jacob was extremely helpful and explained everything to us . Couldn't have asked for anything more .
14 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Absolutely excellent service and came…
Absolutely excellent service and came away very happy ...staff member Peter was very helpful
11 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Daniel,
Thanks for sharing this review for Peter. We appreciate your support. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Luke at Basingstoke store was amazing
Luke at Basingstoke store was amazing. Sorted a new plan out for me. He explained everything really clearly to me and also engaged in general conversation which was nice.
11 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Sharon,
It's great to see your positive feedback for Luke, we really appreciate your review. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant assistance from James
Brilliant assistance from James, really helpful and knowledgeable.
2 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Alex,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
James at Festival Place was superb
James at Festival Place was superb . Very patient , informative and solved my queries with great service . Thank you
2 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Tracey,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Today James really helped us out with…
Today James really helped us out with our upgrade! Very informative and helpful. 10/10 customer service.
29 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi there,
Thank you for your review, and for sharing the experience you had with James. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Thanks Basingstoke shop!
Ashley was great, really patient with me. Thank you!
22 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
James was very helpful and sorted out…
James was very helpful and sorted out all of my questions and also helped me upgrade and save money
21 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Wendy,
Thanks for the great feedback for James, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
James was extremely helpful and managed…
James was extremely helpful and managed to place us on a much better monthly tariff.
21 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Mark,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
James helped me in store today
I was helped by James today in basingstoke store, he was helpful and I was able to do what i needed to do extremely quick
18 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Ashley. Thank you for your review for James. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.