Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive e... Zobacz więcej
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Lokalizacja
Zmień lokalizację1 Commercial Road, RG21 7LJ Bournemouth, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... Zobacz więcej
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Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... Zobacz więcej
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Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- Sklep z telefonami komórkowymi
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
O Vodafone UK - Basingstoke
Napisane przez firmę
Dane kontaktowe
1 Commercial Road, RG21 7LJ, Bournemouth, Zjednoczone Królestwo
5,0
Doskonała
283 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Thank you Peter
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mark and his team in Basingstoke were…
Mark and his team in Basingstoke were super friendly and helpful
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey John,
Thanks for the lovely review and fantastic support for Mark and his team.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke was great sorting out my phone
Luke was great sorting out my phone. No idea how it git full of rubbish but all bette now!
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey Donald,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James and graham were very helpful and…
James and graham were very helpful and got a new phone for my daughter
3 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Josie, thank you so much for your wonderful review and the amazing support you’ve shown for James , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Great service from dara
2 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey Lee,
Thanks for the lovely review and fantastic support for Dara.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Basingstoke
Hey Bev,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Popped into the Basingstoke store and…
Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive experience
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey Natasha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you Peter for helping me find the…
Thank you Peter for helping me find the best SIM only option
22 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey Aga,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
SD card trouble
I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my device and I don't know what he did but he fixed the issue for me! Have had no further problems with my device since coming into this store!
14 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Luke
Luke, great service in store, explained it all very well.. one happy customer
11 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey Amanda,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was listened to
Ashley was very personable and it was a pleasure having her help. She listened to what I wanted to achieve during my visit and she looked in to what was available and made my choice of new plan very clear and easy.
10 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey C,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Odpowiedź od Vodafone UK - Basingstoke
Hey Ivor,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic customer service
Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brilliant and even saved me money on my phone service as well.
4 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dara was very helpful indeed .
6 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey John,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in for a new sim
Came in for a new sim, was seen by Jane, she was very clear and I got a good deal
5 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey Hannah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was super helpful today
James was super helpful today. There was quite a few issues that came up when trying to set up my new sim. James managed to overcome all of them.
4 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey York,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amazing help given by Lauren today what…
Amazing help given by Lauren today what a credit to your company.
2 lipca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey Mikaela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Peter is amazing
Peter is amazing, his personal approach and knowledge is of a world class level and is a credit to Basingstoke branch and the Vodafone brand, we return to speak to him specifically whenever we deal with Vodafone
24 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey Mark,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited on the 10th June with two…
I visited on the 10th June with two small issues l was experiencing and met by warm and friendly staff who although busy found time to greet me and advise me that someone would be with me within the next few minutes.
The branch manager came over for a chat and then introduced me to Ashley who would address my queries and this she was able to resolve within the next 15 minutes. From start to finish Ashley was very knowledgeable,professional and very infomative and when I left the store l was a very happy customer with a much better airtime plan and a reduced bill.
My thanks to Ashley in particular and also to her colleagues in that day who gave such good customer care.
10 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I spoke to Dara about a voicemail issue
I spoke to Dara about a voicemail issue and he was extremely helpful, efficient and patient. Nothing was too much trouble.
11 czerwca 2026
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.