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Vodafone UK - Basingstoke Recenzje 

297
•
Wynik TrustScore: 5 na 5

5,0

Operator sieci komórkowej
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Lokalizacja

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1 Commercial Road, RG21 7LJ Bournemouth, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Popped into the vodafone store in basingstoke today and was greeted by the lovely lauren. Very helpful with my query and leaving with a new phone and as a happy customer

Reakcja na opinię

Oceniono na 5 z 5

Amazing service received from Elle today! Resolved my issue with care and attention, would highly recommend seeing her for any issues. Thanks x

Reakcja na opinię

Oceniono na 5 z 5

Went into vodafone basingstoke, was seen super quick by a very polite and helpful young man named Dara, got the job done extremely fast. I have come away very happy.

Reakcja na opinię

Oceniono na 5 z 5

My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Dostawca internetowy
  3. Dostawca internetu i telefonu
  4. Dostawca usług telekomunikacyjnych
  5. Sklep z telefonami komórkowymi

O Vodafone UK - Basingstoke

Napisane przez firmę

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Dane kontaktowe

  • 1 Commercial Road, RG21 7LJ, Bournemouth, Zjednoczone Królestwo

5,0

Doskonała

Wynik TrustScore: 5 na 5

297 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

5,0

Wszystkie recenzje

(297)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42 851

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Dara helped me consolidate all of the…

Dara helped me consolidate all of the family’s plans. He knew his stuff, made solid recommendations and got us through the admin with minimum fuss. Thank you Dara.

7 marca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Amazing customer service

Amazing customer service, quick and very patient. Thank you, Dara. Amazing job

7 marca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Florin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Jane was very helpful

Jane did my upgrade, she was very helpful and I am satisfied

6 marca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Ian,

Thanks for the lovely review and fantastic support for Jane.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

We found Peter very helpful

We found Peter very helpful. Which is much appreciated by us as members of the older generation. We could do with more of this type of help with other companies.

5 marca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Sandra,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Lauren was my consultant who was very…

Lauren was my consultant who was very helpful and experienced and explained everything to me. She is a credit to the Vodapone store in Basingstoke

5 marca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Sue,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Mark was brilliant at Basingstoke and…

Mark was brilliant at Basingstoke and fixed my account after having terrible issues with the customer service team

4 marca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Savannah, ​

Thanks for the lovely review and fantastic support for Mark. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Oceniono na 5 z 5

So much better dealing face to face

So much better dealing face to face, Luke was very pleasant. Good deals and simple explanation! Good value for money.

2 marca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Andrea,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Was helpful in getting me a new phone…

Was helpful in getting me a new phone and a good deal

23 lutego 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Glyn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Data was so good in helping me with my…

Dara was so good in helping me with my new phone set up. Highly recommend seeing him for any advice. Thankyou Dara

17 lutego 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Ady,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

First Class Service

Greeted by, I believe the manager, with a positive welcome. Explained what the visit to the store was for and he showed both my husband and I to the assistant named Dara.
Dara was a very cheerful, positive, polite and knowledgeable young man. He listened to what was required and found a phone and updated a contract for my husband.
He took the time to explain things in detail and answered any questions we asked with confidence.
Very happy with the service in the Basingstoke Vodafone Store today.
Thank you Dara

21 lutego 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Harkie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful Peter thank you

9 lutego 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Peter,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

James and Ashley were very helpful…

James and Ashley were very helpful today really appreciate their help!!

8 lutego 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I came to store looking for a new phone…

I came to store looking for a new phone and a sim, I ended up getting a phone and a sim for what I was just spending on my sim before! Very happy, thanks Jane!

7 lutego 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Called into our local Vodafone shop in…

Called into our local Vodafone shop in Basingstoke to see about an Upgrade to my phone. James saw us. Excellent Customer Service gave me clear answers to my questions.
Upgrade DONE.
Thank you James.

7 lutego 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Roger,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Lauren was very knowledgeable and…

Lauren was very knowledgeable and helped me upgrade which I would not have been capable of on my own

6 lutego 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Anthony,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Mark and his team was super helpful and…

Mark and his team was super helpful and friendly, highly recommend to anyone

6 lutego 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Marcus,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great staff

Great staff. Luke was really friendly and so helpful. He and Graham found every way possible to tick what it was I needed at the lowest possible price.

2 lutego 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

New phones

Welcoming from walking into the store.thank you to Peter for your help getting the right plan and phones for us

12 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Paula,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Luke is amazing!!!

Luke is amazing!!!! Definitely kept mẹ as a customer

8 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Chan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Went into store and was seen by Lauren…

Went into store and was seen by Lauren she was very helpful to me and my wife and got everything we needed sorted she is amazing at her job and a great help

3 stycznia 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Joe,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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