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Vodafone UK - Basingstoke Recenzje 

297
•
Wynik TrustScore: 5 na 5

5,0

Operator sieci komórkowej
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Lokalizacja

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1 Commercial Road, RG21 7LJ Bournemouth, GB

•

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Popped into the vodafone store in basingstoke today and was greeted by the lovely lauren. Very helpful with my query and leaving with a new phone and as a happy customer

Reakcja na opinię

Oceniono na 5 z 5

Amazing service received from Elle today! Resolved my issue with care and attention, would highly recommend seeing her for any issues. Thanks x

Reakcja na opinię

Oceniono na 5 z 5

Went into vodafone basingstoke, was seen super quick by a very polite and helpful young man named Dara, got the job done extremely fast. I have come away very happy.

Reakcja na opinię

Oceniono na 5 z 5

My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Dostawca internetowy
  3. Dostawca internetu i telefonu
  4. Dostawca usług telekomunikacyjnych
  5. Sklep z telefonami komórkowymi

O Vodafone UK - Basingstoke

Napisane przez firmę

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Dane kontaktowe

  • 1 Commercial Road, RG21 7LJ, Bournemouth, Zjednoczone Królestwo

5,0

Doskonała

Wynik TrustScore: 5 na 5

297 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

5,0

Wszystkie recenzje

(297)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42 851

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Popped into the Basingstoke store and…

Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive experience

1 sierpnia 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Natasha,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

SD card trouble

I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my device and I don't know what he did but he fixed the issue for me! Have had no further problems with my device since coming into this store!

14 lipca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Luke

Luke, great service in store, explained it all very well.. one happy customer

11 lipca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Amanda,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I was listened to

Ashley was very personable and it was a pleasure having her help. She listened to what I wanted to achieve during my visit and she looked in to what was available and made my choice of new plan very clear and easy.

10 lipca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey C,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Elle was very helpful

Elle was very helpful

10 lipca 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Ivor,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Fantastic customer service

Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brilliant and even saved me money on my phone service as well.

4 lipca 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Dara was very helpful indeed .

6 lipca 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey John,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Came in for a new sim

Came in for a new sim, was seen by Jane, she was very clear and I got a good deal

5 lipca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Hannah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

James was super helpful today

James was super helpful today. There was quite a few issues that came up when trying to set up my new sim. James managed to overcome all of them.

4 lipca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey York,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Amazing help given by Lauren today what…

Amazing help given by Lauren today what a credit to your company.

2 lipca 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Mikaela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Peter is amazing

Peter is amazing, his personal approach and knowledge is of a world class level and is a credit to Basingstoke branch and the Vodafone brand, we return to speak to him specifically whenever we deal with Vodafone

24 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Mark,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I visited on the 10th June with two…

I visited on the 10th June with two small issues l was experiencing and met by warm and friendly staff who although busy found time to greet me and advise me that someone would be with me within the next few minutes.
The branch manager came over for a chat and then introduced me to Ashley who would address my queries and this she was able to resolve within the next 15 minutes. From start to finish Ashley was very knowledgeable,professional and very infomative and when I left the store l was a very happy customer with a much better airtime plan and a reduced bill.
My thanks to Ashley in particular and also to her colleagues in that day who gave such good customer care.

10 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I spoke to Dara about a voicemail issue

I spoke to Dara about a voicemail issue and he was extremely helpful, efficient and patient. Nothing was too much trouble.

11 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Luke in basingstoke…

Visited Vodafone in Basingstoke and saw Luke. He helped with an upgrade and was fantastic throughout helped with any questions we had and was very professional throughout

11 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Katie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Elle was great

Elle was great, sorted out our sim plans!

6 czerwca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Therlisa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Good Experience at Vodafone Basingstoke

Very kind, helpful service from Lauren.

4 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Carolina,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thank you Peter for helping me find a…

Thank you Peter for helping me find a great SIM only upgrade

3 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Cristi,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Mark at Vodafone Basingstoke was very…

Mark at Vodafone Basingstoke was very friendly and super helpful. Would visit again

2 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Benjamin,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Ashley was really helpful today…

Ashley was really helpful today appreciate her advice

1 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Lynn,

Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Peter was exceptionally helpful helping…

Peter was exceptionally helpful helping to set up a new phone , he went above and beyond to ensure we understood what we had on the phone. Thank you Peter.

1 czerwca 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Alison,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

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