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Vodafone UK - Basingstoke Recenzje 

283
•
Wynik TrustScore: 5 na 5

5,0

Operator sieci komórkowej
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Lokalizacja

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1 Commercial Road, RG21 7LJ Bournemouth, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive e... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Sklep z telefonami komórkowymi
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych

O Vodafone UK - Basingstoke

Napisane przez firmę

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Dane kontaktowe

  • 1 Commercial Road, RG21 7LJ, Bournemouth, Zjednoczone Królestwo

5,0

Doskonała

Wynik TrustScore: 5 na 5

283 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

5,0

Wszystkie recenzje

(283)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40 464

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Luke in basingstoke…

Visited Vodafone in Basingstoke and saw Luke. He helped with an upgrade and was fantastic throughout helped with any questions we had and was very professional throughout

11 czerwca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Katie,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Elle was great

Elle was great, sorted out our sim plans!

6 czerwca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Therlisa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Good Experience at Vodafone Basingstoke

Very kind, helpful service from Lauren.

4 czerwca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Carolina,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thank you Peter for helping me find a…

Thank you Peter for helping me find a great SIM only upgrade

3 czerwca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Cristi,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Mark at Vodafone Basingstoke was very…

Mark at Vodafone Basingstoke was very friendly and super helpful. Would visit again

2 czerwca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Benjamin,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Ashley was really helpful today…

Ashley was really helpful today appreciate her advice

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Lynn,

Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Peter was exceptionally helpful helping…

Peter was exceptionally helpful helping to set up a new phone , he went above and beyond to ensure we understood what we had on the phone. Thank you Peter.

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Alison,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Luke was amazing

Luke was amazing, happy with service in store, cheers

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Roy,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Happy with my upgrade I did with Jane

Happy with my upgrade I did with Jane, got the S26 and for a good price

1 czerwca 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Benjamin,

Thanks for the lovely review and fantastic support for Jane.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Luke was such a lovely chappy

Luke was such a lovely chappy, got me all sorted and updated

10 maja 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Cynthia,

Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Lauren was incredible

Lauren was incredible! So helpful and easy to chat to- she made me feel so comfortable and made my upgrade so easy and straightforward. Would recommend highly

6 maja 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Store manager mark helped fixed a…

Store manager mark helped fixed a problem. Cheers 👍👍

5 maja 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Paul,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

James was really helpful with picking…

James was really helpful with picking out a new device for me. I wanted a phone that wasn't to heavy and James was really good at catering towards that.

4 maja 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Ben,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Visited store yesterday

Visited store yesterday, Ashley was so attentive and helpful to my wife and I. She got us an amazing deal and explained how we transfer all our stuff from one phone to another as we haven’t done that in a while. I really appreciate her help

3 maja 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Levi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Visited Vodafone Basingstoke this…

Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and other options were given. All information was shared and explained, ensuring full understanding.
The visit was short, but with the desired outcome. Dara clearly knew and had great knowledge of available products and the different technologies. Hat off to Dara, I’ll be sure to visit him again!

2 maja 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Mr Mike,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Elle was great!

1 maja 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Ross,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Jane has been helpful with my upgrade…

Jane has been helpful with my upgrade and trade-in

25 kwietnia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Peter,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Ashley’s customer service is top notch! 👌

Went in store to ask if I can open an account and transfer SIM card ownership . I was met by Ashley Lawrence who was kind, understanding and helpful from the word go. Listened to my concerns and helped me through it all and by the time I left I had my own broadband and had started the process of transferring the line. She even sent me a link to the page on my email and all I can say is she went overboard with her customer service. I was impressed and honestly felt at home and next time I’m in town I must just go in to see what else I can get merely because of the way I was treated. If it were up to me I would give Ashley a raise ! Truly she is passionate about what she does and at the same time very calm and collected. 6 stars to give ✔️✔️✔️✔️✔️✔️

14 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Madonna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

We came in after we lost a phone

We came in after we lost a phone. Lauren was really helpful and sorted it for us. Was really easy and we actually ended up saving money.

10 kwietnia 2026
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Andy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very pleased with my visit today

Very pleased with my visit today, Jane was very helpful

10 kwietnia 2026
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Doświadczenie Trustpilot

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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