Popped into the vodafone store in basingstoke today and was greeted by the lovely lauren. Very helpful with my query and leaving with a new phone and as a happy customer
Reakcja na opinię
Lokalizacja
Zmień lokalizację1 Commercial Road, RG21 7LJ Bournemouth, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Amazing service received from Elle today! Resolved my issue with care and attention, would highly recommend seeing her for any issues. Thanks x
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Went into vodafone basingstoke, was seen super quick by a very polite and helpful young man named Dara, got the job done extremely fast. I have come away very happy.
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My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... Zobacz więcej
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Informacje dotyczące firmy
- Operator sieci komórkowej
- również w kategorii:
- Dostawca internetowy
- Dostawca internetu i telefonu
- Dostawca usług telekomunikacyjnych
- Sklep z telefonami komórkowymi
O Vodafone UK - Basingstoke
Napisane przez firmę
Dane kontaktowe
1 Commercial Road, RG21 7LJ, Bournemouth, Zjednoczone Królestwo
5,0
Doskonała
297 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great service
Peter was really helpful and knowledgeable. He helped me choose a good device and airtime plan for my son's upgrade and explained the costs simply. I'm very grateful for the assistance. Thanks Peter!
11 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Matt was very helpful
Matt was very helpful. Kept it simple for me as I was dreading upgrading my phone. Broke down the payments, different balances between phone and broadband.
4 stycznia 2025
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Samantha,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Brilliant experience
She asked lifestyle questions to find out what would be the best plan for me. Was very polite and would recommend her to all my friends
17 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi James. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jacob was extremely helpful and…
Jacob was extremely helpful and explained everything to us . Couldn't have asked for anything more .
14 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Absolutely excellent service and came…
Absolutely excellent service and came away very happy ...staff member Peter was very helpful
11 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Daniel,
Thanks for sharing this review for Peter. We appreciate your support. We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Luke at Basingstoke store was amazing
Luke at Basingstoke store was amazing. Sorted a new plan out for me. He explained everything really clearly to me and also engaged in general conversation which was nice.
11 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Sharon,
It's great to see your positive feedback for Luke, we really appreciate your review. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Brilliant assistance from James
Brilliant assistance from James, really helpful and knowledgeable.
2 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Alex,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
James at Festival Place was superb
James at Festival Place was superb . Very patient , informative and solved my queries with great service . Thank you
2 grudnia 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Tracey,
It's great to hear your feedback, thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Today James really helped us out with…
Today James really helped us out with our upgrade! Very informative and helpful. 10/10 customer service.
29 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi there,
Thank you for your review, and for sharing the experience you had with James. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Thanks Basingstoke shop!
Ashley was great, really patient with me. Thank you!
22 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
James was very helpful and sorted out…
James was very helpful and sorted out all of my questions and also helped me upgrade and save money
21 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Wendy,
Thanks for the great feedback for James, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
James was extremely helpful and managed…
James was extremely helpful and managed to place us on a much better monthly tariff.
21 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Mark,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
James helped me in store today
I was helped by James today in basingstoke store, he was helpful and I was able to do what i needed to do extremely quick
18 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Ashley. Thank you for your review for James. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was very helpful sorting out my…
James was very helpful sorting out my sim contracts and even managed to get them cheaper … great service .. thankyou
16 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Nichola,
Thank you for taking the time to leave us a 5 star review! We're glad James has provided you with a better and cheaper deal to fit your needs..
Thanks,
The Vodafone Social Media Team
Lauren from the Basingstoke store
Lauren from the Basingstoke store, absolutely fantastic advice, brilliant service.
Thanks Lauren.
14 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Kelly. Thank you for your review for Lauren. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was helped by Ashley today
I was helped by Ashley today,
At Last I had someone to help me in person. I did try with the chat and phone but I got nowhere.
12 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Diana,
Thanks for your review for Ashley. We appreciate your support and we're sorry you weren't helped via our other channels. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Wasn't sure on what phone as old
Wasn't sure on what phone as old , James took hid time to help me and explain in great detail as well so would recommend him highly
12 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Simon,
We’re glad to hear you found the best option for you when visiting James in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
New broadband account
I came in today to set up a new broadband account because I wanted to speak to someone face to face. Luke set everything up for me and was extremely helpful and friendly. Thank you
7 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey Diane,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service in store.
5 listopada 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hi Joan,
Thank you for taking the time to leave us a 5 star review and the feedback about the store.
Thanks,
The Vodafone Social Media Team
Peter has been very helpful setting up…
Peter has been very helpful setting up a new SIM and Home Broadband
23 października 2024
Opinia niezależna
Odpowiedź od Vodafone UK - Basingstoke
Hey Yubraj,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.