Odwiedź tę stronę

Vodafone UK - Basingstoke Recenzje 

283
•
Wynik TrustScore: 5 na 5

5,0

Operator sieci komórkowej
Napisz recenzjęOdwiedź tę stronę
Napisz recenzję

Lokalizacja

Zmień lokalizację

1 Commercial Road, RG21 7LJ Bournemouth, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive e... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Sklep z telefonami komórkowymi
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych

O Vodafone UK - Basingstoke

Napisane przez firmę

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Dane kontaktowe

  • 1 Commercial Road, RG21 7LJ, Bournemouth, Zjednoczone Królestwo

5,0

Doskonała

Wynik TrustScore: 5 na 5

283 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

5,0

Wszystkie recenzje

(283)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40 846

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Jacob was great and really helpful…

Jacob was great and really helpful thank you

28 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Mark,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Lauren really helped me in store today

Lauren really helped me in store today. I changed my phone from the samsung fold to the ultra and she helped me return everything and i even left with a birthday present for my son in the form of a new tablet! Your team are very good thank you for everything !

15 maja 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Roza,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thank you so much to Lauren!

Thank you so much to Lauren for helping me set up my new airtime and device plan! She was really really friendly and helpful.

7 maja 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Anika,

Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

James was Amazing very professional…

James was Amazing very professional and knows his job. I will definitely recommend my friends and other family members.

5 maja 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Mhembere,

Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Went into Vodafone store Basingstoke…

Went into Vodafone store Basingstoke and severed by Jacob. Sorted my problems with phone. Brilliant service.

5 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hi,

We really appreciate your wonderful review and the amazing support for Jacob.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Oceniono na 5 z 5

I was greeting by Jacob who was…

I was greeting by Jacob who was extremely helpful, polite and knowledgeable. Fantastic service.

5 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hi Katie,

We really appreciate your wonderful review and the amazing support for Jacob.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service

Excellent service

5 kwietnia 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Louisa,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Peter very helpful

24 marca 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hi Maureen,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Contract Renewal

We went in to our local Basingstoke store to renew our contract. We were seen by Peter, who was absolutely amazing. He was extremely helpful and knowledgeable.

16 lutego 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hi Susan,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service

There was a fantastic service providing by Luke. He was very helpful and nice.

8 marca 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

James was really helpful

James was really helpful. Knew his stuff - no waffling and got the job done. Very happy!!

8 marca 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hi Paul,

Thank you for your review for James. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Oceniono na 5 z 5

I have had amazing customer service…

I have had amazing customer service from Peter today. Was so helpful. He was very friendly.

25 lutego 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hi P,

It's great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service by Peter,

Excellent service by Peter,
Explained everything clearly and made it all easy to understand

20 lutego 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hi Mrs Gallagher,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

James has been extremely helpful and…

James has been extremely helpful and has really good knowledge. The customer service experience we have received off James today has been amazing and he is a real asset to the company.

16 lutego 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hi Michelle, thanks for lewtting us know about the aesome service you received from James recently.
All the best, The Vodafone Social Media Team

Oceniono na 5 z 5

Amazing deals great service

Went into the basingstoke store today. Looking to change provider over to Vodafone. Spoke with Jacob who has gone above and beyond to help me. Not only has he found me a great deal on a sim only he has also found me a better deal on my Internet. Jacob has been very polite, friendly, helpful he has found me some great deals. I would highly recommend

15 lutego 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Ashley was amazing and sorted my…

Ashley was amazing and sorted my Internet and data issue. Very friendly and helpful. James was great as well

14 lutego 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

We appreciate your positive feedback for Ashley and James. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Great service and friendly with Jacob

14 lutego 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Thanks for the great feedback, Kim, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Oceniono na 5 z 5

Great service service very knowledgable…

Great service very knowledgable answered all our questions very clear with answers

8 lutego 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hi Dean. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Super service

James was clear, concise and very professional explaining all the answers to our numerous questions to us. Bravo and a big pat on the back for super customer service. Thank you.

8 lutego 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hi Louise. Thank you for your review for James. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej