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Vodafone UK - Basingstoke Recenzje 

297
•
Wynik TrustScore: 5 na 5

5,0

Operator sieci komórkowej
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1 Commercial Road, RG21 7LJ Bournemouth, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Popped into the vodafone store in basingstoke today and was greeted by the lovely lauren. Very helpful with my query and leaving with a new phone and as a happy customer

Reakcja na opinię

Oceniono na 5 z 5

Amazing service received from Elle today! Resolved my issue with care and attention, would highly recommend seeing her for any issues. Thanks x

Reakcja na opinię

Oceniono na 5 z 5

Went into vodafone basingstoke, was seen super quick by a very polite and helpful young man named Dara, got the job done extremely fast. I have come away very happy.

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Oceniono na 5 z 5

My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. również w kategorii:
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych
  6. Sklep z telefonami komórkowymi

O Vodafone UK - Basingstoke

Napisane przez firmę

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Dane kontaktowe

  • 1 Commercial Road, RG21 7LJ, Bournemouth, Zjednoczone Królestwo

5,0

Doskonała

Wynik TrustScore: 5 na 5

297 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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5,0

Wszystkie recenzje

(297)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 42 962

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Basingstoke Branch. Ashley

Dealt with Ashley at the Basingstoke Branch.
Very polite, helpful, patient and knowledgeable.

7 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Ashley was very patient and helpful…

Ashley was very patient and helpful with us. She gave us good options and deals and we have left the store very happy.

6 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Stevie,

Thanks for the lovely review and fantastic support for Ashley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Peter was very patient with my complex…

Peter was very patient with my complex issue and was very helpful! Super lovely man!

5 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Cecily,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Our great assistant PETER was really…

Our great assistant PETER was really helpful and understanding of our needs. He made the renewing of my contract and additional purchase easy and informative. Thank you.

5 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Kevin, ​

Thanks for the lovely review and fantastic support for Peter. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Oceniono na 5 z 5

Liam and Jacob both super helpful fast…

Liam and Jacob both super helpful fast and efficient

5 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Janet,

Thanks for the lovely review and fantastic support for Liam and Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I went into the Basingstoke store…

I went into the Basingstoke store Friday the 4th of July around 4.30ish and I got something stuck in my charging port, I got approached straight away and the man who served me helped me straight away got what was stuck out of the charging port he didn’t have to do that as wasn’t part of the job. Genuinely made my day as I was having the worst day ever!!! Amazing service

4 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Katy,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service from Jacob and Liam…

Great service from Jacob and Liam today. Very professional and knowledgeable.

4 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

James today was really helpful with…

James today was really helpful with finding me a new iPhone and transferring my data. He was really friendly and knowledgeable

4 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Keith,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

No quibble great service t…

Great clear advice from lauren ,found me a great deal friendly and professional

3 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Jo,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Jacob and Liam did a brilliant job…

Jacob and Liam did a brilliant job helping me get set up for a house move, including refreshing my old mobile contract and getting broadband set up.

29 czerwca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Simon, ​


This is really lovely to hear, thanks for the review! ​

​
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​


Thanks again, ​

Vodafone Social Media Team​

Oceniono na 5 z 5

Outstanding Service from Jacob at Vodafone Basingsingstoke

I recently purchased an iPhone 16 Pro from the Vodafone store in Festival Place, Basingstoke, and had the absolute pleasure of being assisted by Jacob. His customer service was exceptional—professional, knowledgeable, and genuinely friendly. What impressed me even more was that he delivered this top-tier service while simultaneously training another team member, who was also fantastic.

Jacob made the whole experience smooth and enjoyable, answering all my questions with patience and clarity. It’s rare to come across someone who balances multitasking with such grace and attention to detail. A real credit to Vodafone!

29 czerwca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Gemma,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Alex and Ashley were great

29 czerwca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Debbie,

Thanks for the lovely review and fantastic support for Alex and Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very quick and easy service

Very quick and easy service, Jacob was super helpful and incredibly insightful definitely would recommend!

28 czerwca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Liam,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Jacob was great and really helpful…

Jacob was great and really helpful thank you

28 czerwca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Mark,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Lauren really helped me in store today

Lauren really helped me in store today. I changed my phone from the samsung fold to the ultra and she helped me return everything and i even left with a birthday present for my son in the form of a new tablet! Your team are very good thank you for everything !

15 maja 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Roza,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Thank you so much to Lauren!

Thank you so much to Lauren for helping me set up my new airtime and device plan! She was really really friendly and helpful.

7 maja 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Anika,

Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

James was Amazing very professional…

James was Amazing very professional and knows his job. I will definitely recommend my friends and other family members.

5 maja 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Mhembere,

Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Went into Vodafone store Basingstoke…

Went into Vodafone store Basingstoke and severed by Jacob. Sorted my problems with phone. Brilliant service.

5 kwietnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hi,

We really appreciate your wonderful review and the amazing support for Jacob.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Oceniono na 5 z 5

I was greeting by Jacob who was…

I was greeting by Jacob who was extremely helpful, polite and knowledgeable. Fantastic service.

5 kwietnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hi Katie,

We really appreciate your wonderful review and the amazing support for Jacob.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

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