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Vodafone UK - Basingstoke Recenzje 

283
•
Wynik TrustScore: 5 na 5

5,0

Operator sieci komórkowej
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Lokalizacja

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1 Commercial Road, RG21 7LJ Bournemouth, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive e... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Operator sieci komórkowej
  2. Sklep z telefonami komórkowymi
  3. Dostawca internetowy
  4. Dostawca internetu i telefonu
  5. Dostawca usług telekomunikacyjnych

O Vodafone UK - Basingstoke

Napisane przez firmę

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Dane kontaktowe

  • 1 Commercial Road, RG21 7LJ, Bournemouth, Zjednoczone Królestwo

5,0

Doskonała

Wynik TrustScore: 5 na 5

283 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

5,0

Wszystkie recenzje

(283)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 40 708

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

Excellent service from Alex

4 sierpnia 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hi Colin,

Thank you so much for your wonderful review and the amazing support you’ve shown for Excellent —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Good service from Alex

Good service from Alex

3 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very happy with Laurens service

Very happy with Laurens service, very polite and helpful.

1 sierpnia 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Kelly,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Needed new phone

There was no rush and I had things explained to me clearly and bits written down which helped when I asked. Ashley was friendly and approachable and did not pressure me into buying anything I did not want. I am disabled and have problems with my memory and words. Ashley was very helpful and remained calm when I started to struggle with finding words. Other people came into the store talking about a connection problem and Ashley was able to remain calm and professional.

24 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very helpful staff

Very helpful staff. Luke was great 👍

22 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Paul,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Luke was very knowledgeable and we were…

Luke was very knowledgeable and we were able to get a good deal on an upgrade of a phone.

21 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Denise,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Excellent service with Lauren

Excellent service with Lauren. She helped us find a faster broadband speed and helped with logging into the vodafone apps.

17 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Sui Yau,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Basingstoke Branch. Ashley

Dealt with Ashley at the Basingstoke Branch.
Very polite, helpful, patient and knowledgeable.

7 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Ashley was very patient and helpful…

Ashley was very patient and helpful with us. She gave us good options and deals and we have left the store very happy.

6 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Stevie,

Thanks for the lovely review and fantastic support for Ashley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Peter was very patient with my complex…

Peter was very patient with my complex issue and was very helpful! Super lovely man!

5 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Cecily,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Our great assistant PETER was really…

Our great assistant PETER was really helpful and understanding of our needs. He made the renewing of my contract and additional purchase easy and informative. Thank you.

5 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Kevin, ​

Thanks for the lovely review and fantastic support for Peter. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Oceniono na 5 z 5

Liam and Jacob both super helpful fast…

Liam and Jacob both super helpful fast and efficient

5 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Janet,

Thanks for the lovely review and fantastic support for Liam and Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

I went into the Basingstoke store…

I went into the Basingstoke store Friday the 4th of July around 4.30ish and I got something stuck in my charging port, I got approached straight away and the man who served me helped me straight away got what was stuck out of the charging port he didn’t have to do that as wasn’t part of the job. Genuinely made my day as I was having the worst day ever!!! Amazing service

4 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Katy,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Great service from Jacob and Liam…

Great service from Jacob and Liam today. Very professional and knowledgeable.

4 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

James today was really helpful with…

James today was really helpful with finding me a new iPhone and transferring my data. He was really friendly and knowledgeable

4 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Keith,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

No quibble great service t…

Great clear advice from lauren ,found me a great deal friendly and professional

3 lipca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Jo,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Jacob and Liam did a brilliant job…

Jacob and Liam did a brilliant job helping me get set up for a house move, including refreshing my old mobile contract and getting broadband set up.

29 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Simon, ​


This is really lovely to hear, thanks for the review! ​

​
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​


Thanks again, ​

Vodafone Social Media Team​

Oceniono na 5 z 5

Outstanding Service from Jacob at Vodafone Basingsingstoke

I recently purchased an iPhone 16 Pro from the Vodafone store in Festival Place, Basingstoke, and had the absolute pleasure of being assisted by Jacob. His customer service was exceptional—professional, knowledgeable, and genuinely friendly. What impressed me even more was that he delivered this top-tier service while simultaneously training another team member, who was also fantastic.

Jacob made the whole experience smooth and enjoyable, answering all my questions with patience and clarity. It’s rare to come across someone who balances multitasking with such grace and attention to detail. A real credit to Vodafone!

29 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Gemma,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Alex and Ashley were great

29 czerwca 2025
Opinia niezależna
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Odpowiedź od Vodafone UK - Basingstoke

Hey Debbie,

Thanks for the lovely review and fantastic support for Alex and Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Oceniono na 5 z 5

Very quick and easy service

Very quick and easy service, Jacob was super helpful and incredibly insightful definitely would recommend!

28 czerwca 2025
Opinia niezależna
Logo Vodafone UK - Basingstoke

Odpowiedź od Vodafone UK - Basingstoke

Hey Liam,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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