Ticketmaster Australia Recenzje 

Easy transfer of tickets that I purchased last minute. Great show 😄

Dreadful. Ultra-slow app response. Events marketing urgently need to find a better ticketing alternative.

It was impossible to access the event due to traffic gridlock for over 2 hours in a 5 kilometre plus vicinity of the venue.
I have requested secure tickets refund and I am frustrated this identified issue appears to not be accepted as a reason for refunds - we have disabilities which make it very difficult to access public transport, we have mobility parking permits - it was impossible to access the vicinity of event let alone parking - very disappointing and I am upset paying for secure tickets is an added cost that cannot be validated with why I am seeking refunds of our tickets
#11-39917/AU2
#11-23101/AU2

I accidently booked tickets for an event in the wrong state, emailed immediately when i realised asking to swap to the correct state & the team was incredibly helpful & sorted this out for me! Very happy!

I was trying to buy tickets for an event in Perth, but somehow ended up purchasing tickets for the Sydney event. We realised the mistake immediately and contacted customer service within minutes of making the payment, but they were still unwilling to provide a refund.

It is very disappointing that there seems to be no customer protection in situations like this, especially when the website and booking process can be unclear and lead to this type of mistake.

Very disappointing experience. I definitely do not recommend this platform.

Always super easy to book and find information. Simple to save tickets to wallet for easy entry.

The energy was electric! We loved every bit of our evening.

As a Freo member I need to be able to choose my seats in whatever configuration I want, like a normal booking. Our family ticket(6) adds on two sets of parents which means a booking that has 5 seats in rows so the families can interact (5x5). Instead Ticketmaster dictates how the booking proceeds and we end up with 10 in a row. This is not always a good thing for child management and family interaction. I have mentioned this every time in my feedback for 4 years. Still no change

I am very grateful for the ladies at your counter, they made my day easier just as I told my name to print my tickets! Other arrangements for the show is excellent.

Tickets dont show up in app. Rubbish management. Stressful

Quick,easy and informative. Reminders of the event.

The app isn't very good, closes in the middle of trying to purchase tickets

I bought two sets of tickets for two different nights of the same show. The first set was visible in the Ticketmaster app, the second set was not.

The only way to access the second set of tickets was via the browser. Very annoying.

1) I paid extra because we were unsure if my husband would be in the country. As it turned out, he wasn't. I tried for a refund but the criteria to receive a refund, with supporting evidence was so restrictive, it made it impossible. The criteria was not shared to me when I paid the extra.
2) The time of the show was bought forward an hour, but I received no communication that this was the case. We arrived 'early' only to be shouted at by the staff and rushed to our seats as the show was just about to start.
3) Jim Jefferies was terrible. 90 minutes of saying C**t every other word. The show was a complete disappointment

Easy to manage the ticketing.
Check out is simple.

I messaged you seeing if it was possible to reschedule as my wife had a migraine and the strobe lighting wouldn’t be good for her. After chatting with the AI for 10 minutes I was asked to wait a few minutes to get human assistance, it took 23 minutes to respond to me I missed the 1st reply . I was replying to you 4 minutes after your contact when you cut me off and said the matter was closed now . So we missed a show we had paid for and waited over 6 months to see . You need to lift your assistance game big time. A very unhappy customer

I found that the tick master website easy to use however when it came to the ticket review I found it not user friendly when trying to put the tickets to scan in my wallet when I transferred them to the wallet I found that the scan part of the ticket was not there.

No issues with purchasing and the tickets were delivered in a timely fashion.