SunGod Recenzje 

Order placed on 07.06.2026 and then no further contact from the company - all attempts to contact them have resulted in automated responses with no resolution being offered.
Absolutely awful customer service!

Great customer service and prompt reply. They sent replacement Sungod logo stickers for my sunglasses.

Amazing customer service. Incredible quality sunglasses. What more could you ask for.

Outstanding customer service from the SunGod team! There was a website stock error that led to the product I ordered no longer being available for shipping however, the SunGod team got in touch with me directly and were able to resolve the issue promptly, leaving me very satisfied. Specific thank you to Abby from the team for her work in getting me the specific colour and lenses my wife was looking for and with express delivery to ensure they arrive on her birthday! Extremely happy with the service and the product (I ordered some Forty2s for myself earlier in the year and couldn't be more pleased with them) - would absolutely recommend the product and the service to anyone.

I ordered over a month ago and they still have not arrived. I have contacted and got AI responses - awaiting a human but told not to send follow up or I’ll go to the bottom of the pile. £69 wasted. No product and no advice on getting a refund. Avoid?

Its not often I write reviews, let alone positive ones. I ordered a pair of custom sunglasses from SunGod, and some time passed before I chased progress. It turned out the particular frame I had ordered were not in stock, and the order hadn't been progressed, and much to my frustration I had not been updated. When I did hear back I was offered a full refund, or given the option to wait. I chose the latter but unfortunately there was further delay, making me more disgruntled, particualrly as my money had been taken. So, back to making contact, and after some questionable AI responses, I ended up speaking to Sophie (an actual human), who turned things around for me. I now have a pair of glasses on their way, albeit a slightly different colour, but free of charge. I think there are some system changes to implement to deal with delays, or perhaps not being able to order out of stock items, but matters have really been turned around with how Sophie dealt with matters. SunGod bosses tell me that Sophie is being given a large bonus this month for her excellent customer service!

Honestly was a bit worried after reading reviews after I ordered BUT I made an accidental order and asked to cancel and they did the next morning (I placed it late at night). I made another ordered once I was replied to and order was received the next day.

Five years on, my Renegades are still going strong — I finally treated them to a fresh set of lenses, only to discover the new ones didn’t fit! Not ideal, but honestly, the real story here is SunGod’s customer service. I got in touch, explained the situation, and they didn’t faff about or leave me hanging — they’re sending me new frames instead. Quality product, Quality Service. Legends.

These are uber cool, very light and super comfortable. I think SunGod have the perfect balance of quality and price. I'm already on to my 2nd pair! I also received brilliant customer support from Sophie when I reached out to them. Recommended!

I usually buy raybans, however, I wanted some lighter glasses and I have considered buying Son God glasses for the last couple of years.
I purchased some Tokas when they were discounted and I really like them. They fit nice and I my eyes don’t strain when changing from light to darker rooms.
Less than a week after purchase, I noticed that the offer was now buy one pair of polarised glasses and get another free, I was frustrated and contacted customer service. Mariamme from customiser service reached out and actually honoured the same deal! I am now awaiting delivery for my second pair!
Honestly cannot fault the customer service and Mariamme is credit to Sun God and I will now stay loyal to the brand because of her.

Following some initial product issues, the customer service team was really helpful and they were able to resolve my issues quickly and effectively.
Thank you and would highly recommend Sungod.

I paid extra to have glasses delivered the next day and I ended up getting them later than if I had taken the free postage. The company has ignored all efforts to contact them.
Edit: The company contacted me and refunded the postage cost. Due to the kind message I received from them, I'm sure that failing to reply to my messages was a genuine mistake. Glasses are great quality! Would recommend

Once again 1st class customer service.
Mariamme was so helpful.
Product is really nice quality, can’t ask for more. And lifetime warranty.

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Main problem i had is below. But i'm providing an update. Finally spoke with Abby and she resolved my issue. I received my order so I'm very thankful.

Placed an order on the 2nd of June. Still haven't dispatched the order. Can't contact anyone at the company. Sol basically asks me to wait. Tried reporting the issue on Shop buy couldn't take it any further because the order is less than 30 days old. So basically they are sitting on a £285 order and can't do anything about it.

Sun god have been amazing, we ordered our groomsmen sunglasses from here for our wedding as their gift and a touch to the day as we got married in Cyprus. We sent a photo into sun god and they replied with a voucher for me to get some too! Incredible service!

Unfortunately I cannot review the sunglasses because they never arrived.

Placed an order on the 30th May, due to be delivered 2nd June, delivery was attempted but failed and was due to be delivered the following day. This did not happen and the courier (Evri) have advised they are lost. I have contacted SunGod customer services and was met with AI Bot responses eventually saying that a “human agent” will be in contact within 3 working days. Well no one has made contact, even AI has stopped responding.

Given previous reviews, comments on their social media pages and the fact this is unresolved, I would suggest others think twice before ordering. I certainly won’t be using them again, very disappointed.

UPDATE Since this has been resolved I have updated the rating accordingly. I eventually received a refund and a gesture of goodwill, however it shouldn’t take multiple emails and a bad review to receive a response.

I had an issue withe arms on SunGods I bought in 2019. I was hoping to buy some new ones but the lifetime guarantee kicked in and they sent me a brand new pair of glasses (Forty2s). Amazing, and I love their products anyway for cycling and skiing.

Order some sunglasses from SunGod but they didn’t fit my face properly, so I returned them. Had an email to say they had received them and I would receive my refund within 7 days. It’s now been 2 weeks and I have yet to receive my money back. Tried emailing with no response. Unable to call them as they don’t give out a phone number. I would definitely think twice about ordering some sunglasses from here. Especially if you’re unsure if they will fit, as the return process is awful with zero customer service. Once they have your money you won’t get it back! AVOID.

Very nice sunglasses but appalling customer service I'm afraid. I just ordered my 4th and 5th pair 11 days ago. The money got deducted from my card but then all information stopped and I haven't had the glasses or received any information from a courier or from the company. So I tried to find a phone number, but they don't talk to customers. I tried the chat function but I have never had any live response. So I tried the email option and.....they say they'll get back to me in three days! Which they haven't as yet, so I can't use my new sunglasses on my holiday next week. So Sungods tries to present itself as cool and funky, but it's just another corporate entity which doesn't show any interest in looking after its customers. Disappointing as I like their sunglasses. UPDATE - Luckily I had the direct email address of a customer service person called Abby, so I wrote to her. She replied after a few days and explained that the stock I had ordered had not been there, so the issue had slipped through the net. She resolved it to my satisfaction, so thank you Abby. I still think that a 3 day response for reply to non-delivery issues is not satisfactory, and they didn't even meet that target, so customer service definitely needs work.

have been wearing Sungods since their creation and they are a great looking and durable pair of sunglasses.
going on my 3rd pair now (lost one set) and had an issue with the lens which was dealt with very well by the customer service team, these are my go-to brand.