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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Deliveries are out for delivery for days on end , the call centre says they spoke to the driver and promise a time but later in the day the driver says he just clocked in and nobody spoke to him. T... Zobacz więcej

Oceniono na 1 z 5

My package was out for delivery on the 16 and no one came and again on the 17 no one has contacted me to tell me they on the way after I stated when buying my order that I need it delivered by 13:00 a... Zobacz więcej

Oceniono na 1 z 5

I ordered some baby staff from a very well known company, which never arrived. Is already a month with a wrong update status of the delivery. Good at least that the company I ordered the staff returns... Zobacz więcej

Oceniono na 1 z 5

If i could give a zero star i would.... Skynet is a rubbish courier company that doesn't give a shit about customers... My parcel was supposed to delivered on the 9th of July and today being the 11th,... Zobacz więcej

Informacje dotyczące firmy

  1. Przesyłki kurierskie
  2. Kurier
  3. Usługi logistyczne

Informacje przekazane przez różne źródła zewnętrzne

We are the world’s largest independently owned express courier network, with over 1000 offices in 209 countries! Follow us for Job vacancies in our UK branches.


Dane kontaktowe

1,4

Bardzo słaba

Wynik TrustScore: 1.5 na 5

730 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,4

Wszystkie recenzje

(730)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 104

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

DISHONEST AND UNTRUSTWORTHY

If I could give Skynet Worldwide Express South Africa a zero rating, I would!

They are UNTRUSTWORTHY AND DISHONEST!

They claim to have delivered my parcel when they have NOT!! Their tracking system also makes no sense!

They do not respond to emails, whatsapp and calls. It took 1.5 HOURS to get through to a person at their office only for him to disconnect the call!!

WHERE IS MY PARCEL, SKYNET????

This company needs to be reported as there are so many complaints regarding the exact same issues. Clearly, there’s a massive problem with Skynet Worldwide Express South Africa and they must be held accountable for processes that do not protect the consumer (how do you hand over parcels to random strangers with no identification to prove they are the legitimate recipient for that parcel?) as well as their refusal to communicate with clients regarding their missing paid-for-packages and for LYING about delivery to the legal recipient.

SHAME ON YOU, THE BOARD OF DIRECTORS OF THIS “COMPANY”!!

EDITED: I have reported this Company and I urge all other victims of missing parcels to do the same thing. They need to be investigated for this trend to be stopped and for safer delivery control mechanisms to be implemented.
Report here: Whistle blowers (appointed by Skynet!!):(+27) 31 308 0600 or go to whistleblowing website (ending with za)

20 marca 2025
Opinia niezależna
Oceniono na 2 z 5

Don't expect any customer service

"You've reached SkyNet worldwide express. Kindly note, calls may be recorded for training and monitoring purposes. Please hold and we'll be right with you."
If you want to hear this on loop for an hour, call them in the UK on 020 8538 1988. Zero customer service. Claimed to have attempted delivery yesterday, but that no one was home- I was, all day. No contact or update since. Uncontactable, and the website links don't work.
UPDATE:
To be fair, the delivery did take place. The lack of customer service made the whole thing stressful, but the goods did, in the end, arrive.

14 marca 2025
Opinia niezależna
Oceniono na 1 z 5

WORST courier company EVER

WORST courier company EVER! All lies and my parcel that's been 'out for delivery' for days is still nowhere on sight.

Amongst other courier campanies, this looks like it's managed by a bunch of 5yr Olds! PLEASE STOP USING SKYNET!!!

14 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Terrible service

Terrible service, first they say shipment is out for delivery and never turn up, then when I complain they said they didnt have time and now after 3 days they refuse to communicate. If Sports Direct are going to use this company for delivery in Malta I will never order from Sports direct again. Horrible experience and who knows where my goods are Chargeback time

14 marca 2025
Opinia niezależna
Oceniono na 3 z 5

WORST COURIER EVER

0!

WORST courier company ever! All lies and my parcel that's been 'on delivery' for 4 days is still nowhere in sight.

PLEASE STOP USING SKYNET or you're going to lose business!

UPDATE: Parcel received but I stand by the lies and total miscommunication. BE honest and carry through with assurances.

In the interim, I placed another order and delivery was spot on. 👌🏻 So, I hope they keep it up.

4 marca 2025
Opinia niezależna
Oceniono na 1 z 5

There should be a zero star option!!

There should be a zero star option!!! Worst of the worst.
My shipments are delayed but all's misplaced and one whole shipment is deleted form the system and they are claiming it was not even there even sharing the screen shots of the pickups and there is no support what so ever!!!!

27 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Il male assoluto

Il male assoluto . Ho atteso 1 mese per il mio pacco che NON È MAI ARRIVATO , il tracking non da informazioni , non c’è in assistenza , via mail se ne lavano le mani.. e io ho perso 165€ . Siete degli incompetenti , vergognoso !!!!!

4 marca 2025
Opinia niezależna
Oceniono na 1 z 5

WORST COURIER IN SOUTH AFRICA

WORST COURIER IN SOUTH AFRICA Two years in a row they failed to deliver my car license. A year ago I had to drive to Natis in Centurion to collect it, this year to Elandsfontein. On both occasions they claim there was no one to receive it when they attempted delivery which is nonsense. I think when the traffic is bad and they are unable to complete their deliveries, they return them to Elandsfontein and no attempt is made to reschedule. I have asked for a refund of R99x2 by email and by phone but my request has been ignored. Please do not use them!

24 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Most trustworthy from Pakistan to UK

I find this most trustworthy from Pakistan to Uk courier comparatively any other company working in Pakistan.they provide every step tracking plus drop to your door with excellent professional manners. I have received 2 parcels this years from Pakistan and its the quickest and company which provide you genuine tracking.

14 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

Worst Delivery Courier Service on Planet Earth

So I'm waiting for my package, and my G*d this is by far the worst courier delivery service experience I have ever witnessed.

A standard 1-2 day Delivery cannot even be fulfilled by them, wow. There are local stores with less resources that get the job done.

Some context, I did get a waybill and all the nessessary info even a phone call, however they did not specify time.

On the first day of delivery according to the tracking info they tried to deliver only after operating hours...wtf.
They had the entire day from 8am to 5pm and nothing. I wasted an entire day waiting.
On the second day which I got the phone call, and am writing this review still nothing from 8am to 5pm.

Folks, I waited 2 days and the courier didn't even bother to show during operating times.
How this is even legal is beyond me.
All you have to do is deliver packages...

Who ever is incharge of Skynet and that includes the South African Branch, you owe me 2 days of my life. Understand this,I will get them back no matter the cost.

Now I'm not without mercy, what should Skynet do to improve?
Well first give me my damn package.
Secondly deliver whatever remaining packages are left to other people still waiting after stopping your service.

Then Thirdly, Shutdown the entire company...all of it gone. We don't need you, there are other couriers leagues beyond yours.

Your service is pathetic, I can single handedly run a courier service better than yours with one hand tied behind my back.

1/5, You got the first part of a service right but the actual delivery service is poor.

14 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

its been 23 days Skynet didn't deliver…

its been 23 days Skynet didn't deliver my parcel always sone excuse its been sitting in Melbourne from last 15 days at their hub and very nice excuse due to weather they cant deliver my parcel and they are not giving me a date for delivery. Pls stay away from this scammers.

12 lutego 2025
Opinia niezależna
Oceniono na 1 z 5

The worst delivery service in UAE

The worst delivery service in UAE! And the worst unprofessional customer service ever. They delayed my shipment, damaged it and pretended that nothing happened...And this is not the first issue with them but it will be last

17 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Past the delivery date and no waybill…

Past the delivery date and no waybill to track my package!
I received a sms saying my packing will be received within 3-5 working days. I am on day 6 and I have no waybill no information as to how I am to track my package. I tried calling but the phone rang and rang and rang

13 stycznia 2025
Opinia niezależna

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