The operative was excellent. SES tecnology not for purpose. Website down the last few weekends. Will only take a meter reading up to 22nd of the month for a bill then raised at the end of the m... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
There were many unresolved issues we had with the SES Business Water which were taking a long time to resolve. Monika Lagiewka was brought in to help. She managed to sort out quite complex issues to b... Zobacz więcej
Reakcja na opinię
Very good service, Ethan was very well spoken and very exact on his security questions. Sorted out my 3 issues very quickly and easily and sent me the documents required as soon as the call was done.... Zobacz więcej
Reakcja na opinię
Easy to deal with Query - Shalin in the call center was very informative and helpful in the dealing with my queries. Many thanks
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
SES Business Water provides water and wastewater services for businesses across England and Scotland. We put our customers at the heart of everything we do, and we strive to provide the highest quality of service to each and every one of them. Our team are there when you need them, and they are dedicated to ensuring that the products and services we offer meet the unique needs of the wide variety of businesses we work with.
Dane kontaktowe
London Road, RH1 2JH, Redhill, Zjednoczone Królestwo
- 0203 750 9300
- query@sesbusinesswater.co.uk
- www.sesbusinesswater.co.uk
4,7
Doskonała
411 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 68% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Zaakira was very polite and helpful…
Zaakira was very polite and helpful with correcting our company name/billing details.
Thank you :-)
3 lipca 2026
Opinia niezależna
Odpowiedź od SES Business Water
Thank you for your kind review. We're pleased Zaakira was able to assist with updating your company name and billing details. We appreciate your feedback and look forward to helping you again in the future.
The attitude was really nice
3 lipca 2026
Opinia niezależna
Odpowiedź od SES Business Water
Thank you for your lovely feedback. We're pleased to hear that you had such a positive experience and that our team's friendly attitude made a difference. We truly appreciate your support and look forward to assisting you again.
Ethan is very prompt in assisting us to…
Ethan is very prompt in assisting us to resolve the issue.
3 lipca 2026
Opinia niezależna
Odpowiedź od SES Business Water
Thank you for your kind feedback. We're delighted to hear that Ethan was able to assist you promptly in resolving the issue. We appreciate your support and look forward to helping you again in the future.
Odpowiedź od SES Business Water
Thank you for your kind review. We're delighted to hear you were pleased with the service and the help you received. We appreciate your feedback and look forward to assisting you again in the future.
I was very happy to speak to Erenay
I was very happy to speak to Erenay, who responded to my query promptly. She was very polite and helpful.
30 czerwca 2026
Opinia niezależna
Odpowiedź od SES Business Water
Thank you for your kind feedback. We're delighted to hear that Erenay responded promptly and provided you with polite and helpful service. We truly appreciate you taking the time to share your experience.
Odpowiedź od SES Business Water
Thank you so much for your kind words! We're delighted to hear you had a great experience with our customer service. We truly appreciate your support and look forward to serving you again.
Zayaan Gafieldien was very helpful and…
Zayaan Gafieldien was very helpful and friendly and solved my problem efficiently.
26 czerwca 2026
Opinia niezależna
Odpowiedź od SES Business Water
Thank you for your kind feedback. We're delighted to hear that Zayaan was helpful, friendly, and resolved your issue efficiently. We'll be sure to share your comments with him—they'll be greatly appreciated.
Five Stars
The chap I spoke to, Ethan Heuvel, was extremely helpful and polite.
25 czerwca 2026
Opinia niezależna
Odpowiedź od SES Business Water
Thank you for your kind feedback. We're delighted to hear that Ethan was extremely helpful and polite. We'll be sure to pass your comments on to him—they'll be greatly appreciated.
Great Customer Service
The customer service adviser who I spoke with was very helpful as well as being professional and knowledgeable in answering my query.
24 czerwca 2026
Opinia niezależna
Odpowiedź od SES Business Water
Thank you for your kind feedback. We're delighted to hear that our adviser was helpful, professional, and knowledgeable in assisting with your query. We really appreciate you taking the time to share your experience.
Customer change.
Raaiqhah Parsons responded with helpful emails which resulted in a satisfactory conclusion within a reasonable time frame.
15 czerwca 2026
Opinia niezależna
Odpowiedź od SES Business Water
Thank you for your kind feedback. We’re pleased to hear that Raaiqhah Parsons was able to assist you effectively and that your query was resolved satisfactorily within a reasonable timeframe. We really appreciate you taking the time to share your experience.
Helpful staff and clear instructions.
23 czerwca 2026
Opinia niezależna
Odpowiedź od SES Business Water
Thank you for your kind feedback. We’re glad you found our staff helpful and the instructions clear. We really appreciate you taking the time to share your experience.
Very polite and helpful
Very polite and helpful. I went down the wrong avenue and they sorted it for me. Easy
23 czerwca 2026
Opinia niezależna
Odpowiedź od SES Business Water
Thank you for your kind feedback. We’re really pleased we could help get things back on track and make the process easy for you. If you ever need anything else, please don’t hesitate to get in touch.
Helpful and understanding
I spoke to Shailin Adams who was as helpful as he could be given that I am not named on the account as I was calling from the Accounts Payable department to verify SES's Bank details to set the account up. Shailin also advised on what could be done to enable me to speak to Customer Services without any restriction going forward.
22 czerwca 2026
Opinia niezależna
Odpowiedź od SES Business Water
Thank you for your detailed feedback.
We’re pleased to hear that Shailin Adams was able to assist you as much as possible, particularly given the account access limitations. It’s great to know he provided clear guidance on verifying the bank details and advised on the steps to help ensure smoother communication with our Customer Services team going forward.
We appreciate you taking the time to share your experience and will be sure to pass your comments on.
When I ask for items I am always…
When I ask for items I am always provided them timeously and pleasantly.
Thank you Thandolwethu Lonzi who assist this time.
19 czerwca 2026
Opinia niezależna
Odpowiedź od SES Business Water
Thank you for your kind feedback.
We’re delighted to hear that your requests are always handled promptly and pleasantly. We’ll be sure to pass on your appreciation to Thandolwethu Lonzi, who will be pleased to know their assistance made a positive impression.
We truly value your support and look forward to continuing to assist you.
Ethan was great and very helpful.
19 czerwca 2026
Opinia niezależna
Odpowiedź od SES Business Water
Thank you for your kind words! We're really glad to hear that Ethan was able to help and provide a great experience. We’ll be sure to pass your feedback on to him. We appreciate you taking the time to share this.
Good outcome to call
Ethan was polite and very helpful. There was a lot of background noise which made it hard to hear and understand the conversation despite his best efforts to try and reduce it.
16 czerwca 2026
Opinia niezależna
Odpowiedź od SES Business Water
Thank you so much for your kind review.
We’re delighted to hear that your move over to us went smoothly and that you found the process informative and easy to follow. It’s especially lovely to see Hayley recognised for her support – we’ll be sure to pass on your kind words to her and the wider team.
Shailin Adams was very helpful with his…
Shailin Adams was very helpful with his service very happy and friendly
15 czerwca 2026
Opinia niezależna
Odpowiedź od SES Business Water
Thank you so much for your kind review.
We’re delighted to hear that your move over to us went smoothly and that you found the process informative and easy to follow. It’s especially lovely to see Hayley recognised for her support – we’ll be sure to pass on your kind words to her and the wider team.
Great Service
We have just moved over to SES Business Water and I can not recommend them highly enough. They have been informative throughout the switch over and very pleasant to deal with, especially Hayley the Team Supervisor.
2 czerwca 2026
Opinia niezależna
Odpowiedź od SES Business Water
Thank you so much for your kind review.
We’re delighted to hear that your move over to us went smoothly and that you found the process informative and easy to follow. It’s especially lovely to see Hayley recognised for her support – we’ll be sure to pass on your kind words to her and the wider team.
Sahaiilin Adams was very efficient
Sahaiilin Adams was very efficient, good listener and on the ball! Thank you..😎
3 czerwca 2026
Opinia niezależna
Odpowiedź od SES Business Water
Thank you for taking the time to leave us a review.
We are delighted to hear that Sahaiilin was able to assist you with all of your questions. Providing helpful, efficient, and friendly service is something we strive for, so it is wonderful to know that Thandolwethu delivered a positive experience.
We will be sure to pass your kind feedback on to Sahaiilin.
Odpowiedź od SES Business Water
We are delighted to hear that you received excellent service. Providing a high standard of customer care is very important to us, and it is always rewarding to receive such positive feedback.
Doświadczenie Trustpilot
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