We always use National pallets - they are good at giving great service and when we need some extra help their customer support is second to none - in this instance Johnny L assisted. A POD came throug... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Complete scam. Time after time. Claim attempted collections and bill extra charges despite not even trying to collect. We went as far as supplying CCTV footage to show that no collection was a... Zobacz więcej
Shiella R has been really helpful. I messed up our first ever order and it was put right instantly. Really appreciate the support.
Extremely disappointing and frustrating experience with National Pallets. We booked a pallet collection from Reading, but somehow they managed to collect the WRONG pallet and deliver it... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
We are one of the UK and Europe's largest online pallet delivery service providers, offering you reliable, fully track-able pallet delivery. Visit our site today!
Dane kontaktowe
Zjednoczone Królestwo
- www.nationalpallets.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful
They did not collect the pallet on time but the next day after we talked to the agent.
Clarisse was helpful in resolving the issue.
Shocking customer service
Shocking customer service. Lies about collections and deliveries. Slow replies on none at all on emails and no one answers the phone.
I simply followed the booking process
I followed the booking process and everything ran smoothly.
Clarisse
Clarisse, very helpful on chat, answered my questions promptly
Delivered 2 pallets to wrong address
Delivered 2 pallets to wrong address, still have no idea where my stock is, when it will be picked up and redelivered, keep having to chase 5 days after now, Its beyond a joke. They hide behind "we will email you with an update" Its just not worth the hassle. Avoid. Customer service is disgusting. - EDIT 2/12/25 - still no feedback
Great service from Angela A
Angela A. was incredibly helpful and sorted my issue immediately, thank you.
Easy to arrange online
Easy to arrange online
Simply entered the pallet details, selected a collection and delivery date. They called ahead to book both the collection and delivery. All despite me not speaking directly to anyone, very impressed - will use again.
Very helpful
Very helpful. Helped me change a collection address. Very easy
Very bad experience no one turned up…
Very bad experience no one turned up for collection three days after many calls and email someone come and collect then they drop off customer one pallet one pallet was missing then after emails then they find out pallet and they deliver we lost 😡 customer due to there delivery service awful no response even from email 2 days.
Great customer service!
It was a bit confusing for me (a layperson) to understand what sort of service to book. Once I got past that point, I'm happy to say that the service was on-time and efficient. I also want to give Angela a shout-out for her excellent customer service in getting me proof of delivery in a few hours of asking.
Been helped Shiella R best service
Been helped Shiella R best service, always always response to help and get you in the picture
Collect & deliver…
Very Professional from first contact to completion of delivery.
My questions were sorted with very…
My questions were sorted with very quickly and professional by Shiella R, with regards to my pallet delivery, thank you .
had to pay charges again to deliver
they couldnt deliver due to tree on the street we had to pay charges for storage and delivery again
Shiella R was very helpful and…
Shiella R was very helpful and efficient. Hopefully I will get my delivery today!
Great customer service
Angela A dealt with my query quickly and was very helpful. The man that collected my order was also friendly and helpful.
Sheila R was a pleasure to deal with
Sheila R was a pleasure to deal with, very polite, professional and speedy with my request.
No issues with the booking process, cost effective and easy to use.
Easy to organise a collection and they…
Easy to organise a collection and they talked me through the right options for my oversized package.
Shiella R was super helpful in sorting my lost invoice out also.
Will use again.
Doświadczenie Trustpilot
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