We always use National pallets - they are good at giving great service and when we need some extra help their customer support is second to none - in this instance Johnny L assisted. A POD came throug... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Complete scam. Time after time. Claim attempted collections and bill extra charges despite not even trying to collect. We went as far as supplying CCTV footage to show that no collection was a... Zobacz więcej
Shiella R has been really helpful. I messed up our first ever order and it was put right instantly. Really appreciate the support.
Extremely disappointing and frustrating experience with National Pallets. We booked a pallet collection from Reading, but somehow they managed to collect the WRONG pallet and deliver it... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
We are one of the UK and Europe's largest online pallet delivery service providers, offering you reliable, fully track-able pallet delivery. Visit our site today!
Dane kontaktowe
Zjednoczone Królestwo
- www.nationalpallets.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Quick and well handled by Alyssa
great service
Shiella R was fantastic! Efficient and quick- will use again.
Excellent service..
Excellent service, highly recommended, collection on time delivered on time... Thank you
Driver failed to collect due to access…
Driver failed to collect due to access issue rebooked after paying a charge for nothing and failed to turn up a second time.
Excellent service.
Change of address after order
Zyredale was very helpful, resolved my query without any problem.
Following up on a tracking query
Following up on a tracking query, and was helped by Shiella R, who was super quick and efficient at dealing with it, also providing POD without requesting :). The pallet was delivered as expected :).
Amazing customer support
Shiella was extremely helpful providing lots of information I was needing regarding some orders!
Super quick reply's as well, the best live chat help I've received in years!
My pallet was picked up on time
My pallet was picked up on time, but it wasn’t delivered at the scheduled time, and I’m not sure why. I contacted customer service, and they kindly arranged a free redelivery. Shiella R from customer service answered all my questions — her service was excellent. I hope my pallet will be delivered to my customer today, and I’ll continue to follow up and update my review.
Shiella R provided fantastic service…
Shiella R provided fantastic service and answered all my questions promptly. It really helped me decide to choose nationalpallets.co.uk to send my items abroad.
DO NOT USE THIS COMPANY
Failed to collect on the day we booked for, then delivered the goods with a two day delay despite having paid extra for next day delivery. Waste of money. Use Palletways, Palletline - they are so much better and have more professional customer service.
Picked up pallet on time
Picked up pallet on time. Driver went beyond expectations to find location. Delivery excellent.
Excellent service
Excellent service, big thanks to Sheila R, and everyone on the chat line, really helped
Thank you Sheila for your efficiency…
Thank you Sheila for your efficiency today...
Terrible
Terrible! An email was sent to the courier two days before expected delivery that contained specific details for the drop off location however there was zero feedback from this email. Attempts to contact via the phone number supplied with no answer. The delivery was attempted and failed. No details of the failed delivery attempt were provided, and no contact made by the courier to the number provided. The next morning I contacted the online assistant which was helpful but immediately requested £45+VAT to attempt redelivery. I went to make a complaint but nothing. If you pay a company for a service then that should be provided, no end of chasing to find out what was going on. The emails and numbers provided were useless.
Shiella R was very helpful on the live…
Shiella R was very helpful on the live chat this morning (Wednesday 10th September). All of my questions were answered and a link to pallet tracking was also provided on the live chat when we couldn’t see this on the email we had received. Shiella also provided an update on the tracking of all of our recent shipments which was very helpful Thanks Shiella! Regards, Ashley
Shiella R was prompt and helpful in my…
Shiella R was prompt and helpful in my requests
Shiella was best
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