Excellent customer service. Informed by phone of the delivery date and time. Also called by Chris to give his e.t.a. Chris was polite, friendly and professional. He answered all our questions with eas... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Today I needed the services of Green Power engineer DALE. He was very polite and had a very good knowledge of mobility scooters, I explained the problem I had with my scooter which I only just over a... Zobacz więcej
Reakcja na opinię
Thanks greenpower another excellent handover of my mobility scooter and a big Thanks to fred who made the handover really easy to understand all the details of my scooter and very polite this is... Zobacz więcej
Just had the first fault of any kind on my falcon scooter repaired after three and a half years of happy travelling. While here the engineer also gave my scooter a good look over and reported everythi... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Established in 2012, Green Power has grown to be ones of the UK's leading brands within the mobility scooter industry. Our mobility scooters offer innovative mobility solutions for you and your loved ones. We pride ourselves on the extraordinary service we provide which has come from providing high quality, reliable and durable electric mobility scooters and electric bicycles to our valued customers for over a decade. Due to our extensive experience, we have learned to design unique models to match the varying needs of our customers.
Dane kontaktowe
Portrack Grange Road, TS18 2PH, Stockton-on-Tees, Zjednoczone Królestwo
- 01134900379
- info@MobilityPower.co.uk
- www.mobilitypower.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 91% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
John came out this morning to sort my…
John came out this morning to sort my scooter out he was so happy and helpful has fixed my life line and I can't thank him enough Thank you John 😊

Odpowiedź od Green Power Mobility
Couldn't be happier with Green Power
Couldn't be happier with Green Power
It was so easy to order over the telephone, and I was very happy with my experience ordering the ZT4 mobility scooter. The delivery was incredibly quick and actually arrived a day earlier than expected. A special mention to the delivery driver, Paul, who was very polite and took the time to clearly explain how to operate the scooter. Excellent customer service, and I would definitely recommend them.

Odpowiedź od Green Power Mobility
Chris was very professional and…
Chris was very professional and explained everything very well and made me feel very comfortable in his presence

Odpowiedź od Green Power Mobility
Purchased a ZT4
Purchased a ZT4, within 2 weeks the mobility was going rusty around the suspension at the front of the mobility scooter,
I asked for the basket to be replaced by the standard hard case but the drilled holes of the baskets were left open in seat and not sealed which can allow water into holes.
The turning of the scooter is very poor, and when at full speed the scooter was pulling to the left.
Customer service not good, I have rejected the scooter under the consumer rights act 2015
Had a problem with my scooter
Had a problem with my scooter but got it sorted for me so thank you green power and thanks dale for doing a great job 👍

Odpowiedź od Green Power Mobility
Fantastic Service
Hi Greenpower. I recently bought a ZT-4 mobility scooter, and from start to finish the entire thing was pleasant and friendly.
From the start, there was no "fastest" model available, which is the one I was originally going to buy. However, the gentleman over the phone said that you could do me the ZT-4 (which in my opinion is a huge upgrade over the fastest) but put the things on it that was specific to the standard fastest model (1000w motor, speakers and back box) all free of charge. But he did this because I have previously referred 2 people to Greenpower who bought fully kitted fastest models, with all the upgrades except the canopy.
Whilst this is in and of itself above and beyond, when the scooter was delivered, the driver was professional, courteous and gave me a comprehensive walk through of all the features on offer. Excellent customer service.
Let's get to the scooter itself, which do not worry, follows the same trend. It is gorgeous, powerful and comfortable. My daughter said "the front of it looks aggressive, like a wasp" and I can not unsee it now lol.
I have had quite a few people stop me and ask about it, and I mentioned Greenpower and that you are cheaper cos you cut out the middle man, so to speak. So maybe expect a couple of impulse sales 😁.
Beautiful scooter, aggressive stance, lovely front end and I love the fact that you can see the workings of the front end. It adds to the unique profile.
The only thing I had to work out for myself was how to use the keyless start, as it only displays what the button is, and not HOW to use it in the instructions. Maybe some room for improvement there.
I have and will alwsys recommend you to the many people who I know need a mobilty scooter. You did an amazing job, from start to finish. The scooter is absolutely amazing and I would absolutely 100% allow you to place this review anywhere you want to. Including Facebook.
Greenpower, you, your services, your scooters: 10/10!! Absolutely outstanding thank you so very much for giving me my independence back.

Odpowiedź od Green Power Mobility
Great product
Great product
Great delivery and demo by Dale
Great customer service
I got this as it doesn’t look like a traditional
Mobility scooter
It looks great and has a lot of power

Odpowiedź od Green Power Mobility
The engineer that came round today was…
The engineer that came round today was called John. He was here to replace my tyres on my scooter and he was very friendly and approachable. He did a good job and was very professional.

Odpowiedź od Green Power Mobility
Controller failure
Paul Paul was the engineer that visited me today very professional and helpful fitting a new controller. Although I was thoroughly satisfy with the engineer and also the time I had to wait. What I am not so satisfied with was the fact I was told by the office that the controller has failed this was due to going downhill fast and stopping without using the brakes, apparently the controller cannot cope with this. This I think is a manufacturing fault if you have this kind of breaking it should be capable of breaking I was not told that I had to use my brakes as well as the automatic breaking when going downhill. You would not buy a vehicle if when on the motorway it automatically stopped when you’ve got to 65. People should be aware of this. If you go downhill reasonably fast and do not use your brakes to slow you down the controller cannot cope with this.controller should be capable of this or they are not fit for purpose.

Odpowiedź od Green Power Mobility
John was the service engineer who came…
John was the service engineer who came out today to fit solid tyres for me. He arrived on time and did the job in less than half an hour. He was extremely pleasant, very polite and friendly. So far I'm really impressed with Green Power as a company and have already recommended them to people who have stopped me and asked about where I got the scooter. Any orders you get from Barnsley I'm taking the credit ! Thank you Paul Holdsworth

Odpowiedź od Green Power Mobility
I have had a green power scooter for 3…
I have had a green power scooter for 3 years and it’s been the best scooter ever I have MS and my independence has never been better I contacted them when I had a ripped tyre and this was dealt with the same week no issues. I have completed almost 2000 miles I needed advice about the loss of mileage and my indicator was hit and miss. I contacted green power I had a fantastic experience with the company and an engineer Dale came on time for an appointment the problems were fixed on the visit no issues. The knowledgeable engineer polite guy chatty and the problems were fixed I needed new batteries after so much mileage and use that was predictable I get lots of people asking about the look of my scooter a couple of slight scratches but it honestly looks smart and not like a usual disability scooter; I honestly couldn’t say anything negative I love my scooter Linda Thomason

Odpowiedź od Green Power Mobility
Dale kept me informed of his arrival…
Dale kept me informed of his arrival time, was very helpful and efficient.

Odpowiedź od Green Power Mobility
What a lovely lad john was ..he came…
What a lovely lad john was ..he came out took my scooter and did it in 20 minutes happy smiling asked if everything was okay what a lovely person green power should be very proud of this employer ...thank you john & green power 😊

Odpowiedź od Green Power Mobility
John
John came out today to do my new tyres, he did a very good job answered some of my questions I needed answers to, he's very helpful and very polite he did a very good job I definitely would asks for him to come out again if you could, he speaks so respectful

Odpowiedź od Green Power Mobility
John came today to fix my battery…
John came today to fix my battery light, he was very polite, explained what had happened and very friendly. He knew exactly what was wrong and answered and questions I had professionally. If anything else goes wrong with my scooter I will definitely be asking the office to send him out if they could.

Odpowiedź od Green Power Mobility
The engineer was friendly and…
The engineer was friendly and professional. Chris answered any questions I asked , showing very good knowledge and was helpful in the instruction.

Odpowiedź od Green Power Mobility
My Green Power mobility scooter had an…
My Green Power mobility scooter had an annual service today which was carried out by Green Power. Their engineer (John) was very polite and professional with a good sense of humour. John road tested my scooter first and then checked every part of it before road testing again. A very thorough job. Thank you.
It was a pleasure to meet him.

Odpowiedź od Green Power Mobility
Chris the driver was very through in…
Chris the service engineer was very through in all the explanations and showed me everything that came with my scooter. He couldn't have done anymore than he did. Would highly recommend him as he was very polite and courteous and was very knowledgeable.
Great service and delivered within the timeframe given.

Odpowiedź od Green Power Mobility
Bought a jh500 lately after owning a…
Bought a jh500 lately after owning a 2nd hand fastest scooter. Had a problem with my jh500 not running. So I've waited just over a week for a engineer to visit to take a look at the scooter and along came Chris he literally sorted the problem out and shared his knowledge on and about my scooter which I really appreciated 10/10 for customer service and able to sort out the issue he was faced with

Odpowiedź od Green Power Mobility
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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