Melisa Altamirano has been exceptional throughout the planning of my Galápagos trip. She is responsive, patient and highly knowledgeable, and she has taken the time to understand exactly what I wanted... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Incredible La Pinta cruise of Galapagos South and Western itinerary. Staff satisfied every request to the point of having to be more careful about comments made. Henry, one of our naturalists, instill... Zobacz więcej
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Diego provided excellent service, and I would rate him 10/10. He was very supportive throughout the process and gave us detailed, helpful information about our Galapagos trip. He also made a genuine e... Zobacz więcej
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We have had a wonderful experience working with Rosa Mena on planning our trip. Rosa not only answered questions via email, but she also made herself available for us to speak on the phone. She answer... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At Metropolitan Touring, we’ve been crafting life-changing journeys across Ecuador, the Galápagos Islands, Colombia, and Peru since 1953. As South America’s leading DMC, we connect travelers with nature, culture, and community, creating meaningful experiences that positively impact both people and the planet. Over seven decades, we've gathered thousands of unforgettable stories from our guests, each one as memorable, significant, and transformative as the next. Every journey fosters profound connections between the traveler, the places they visit, the people they travel with, and the people they meet. Ultimately, we are in the connections business—building experiences that inspire and transform. Let’s explore and transform, together. Explore the Galápagos with Our Premier Yachts For an unparalleled Galápagos adventure, we offer three exceptional yachts: Yacht La Pinta: A 48-passenger luxury vessel featuring 24 spacious cabins, a jacuzzi, fitness room, and a glass-bottom boat for unique marine life views. Metropolitan Touring Yacht Isabela II: An intimate 40-passenger yacht with 20 elegant cabins, offering sea kayaks, a glass-bottom boat, and a sun deck for panoramic views. Yacht Isabela Santa Cruz II: A modern 90-passenger ship with five spacious decks, featuring a science center, hot tubs, and multiple dining options. Crucero Santa Cruz Galápagos Encounter the Galápagos Big 15 Embark on a journey to witness the "Big 15" of the Galápagos—iconic species that define the archipelago's unique biodiversity. These include the Galápagos giant tortoise, blue-footed booby, flightless cormorant, and the only tropical penguin species, the Galápagos penguin.
SPIRIT, PASSION AND VISION
Napisane przez firmę
- OUR MISSION
- To transform the lives of our explorers through memorable experiences in destinations unique to their nature, history, and culture.
- OUR VISION
- To be the gold standard of excellence in the travel industry in South America.
- OUR COMMITMENT
- Given our origins in the fragile and globally important Galapagos Islands, from our company’s origins, we have sought to be conscientious stewards of the destinations in which we operate and responsible contributors to the well-being of the communities that form part of our value chain. Sustainability is part of our DNA, today embedded into every facet of our operations through the ESG framework and our commitment to creating positive impacts on both people and the planet.
Dane kontaktowe
Av de las Palmeras N45-74 y de las Orquideas, EC170513, Quito, Ekwador
- (+1) -855-500-0496
- info@metropolitan-touring.com
- www.metropolitan-touring.com
Best Summer Deal 2025
4,9
Doskonała
234 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Our tour rep was outstanding
Our tour rep was outstanding. She answered all our questions and concerns and made booking a breeze.
3 grudnia 2024
Odpowiedź od Metropolitan Touring
Dear Susan, Thank you very much for your comment. We are glad to hear that you were very well taken care of. We are so looking forward to your adventure with us! Enjoy it!
Odpowiedź od Metropolitan Touring
Dear Linda, thank you very much for your excellent review. We are glad to hear Melissa took great care of you. We look forward to your next adventure with us!
Odpowiedź od Metropolitan Touring
Dear Beth, Thank you very much for your comment. We are glad to hear that you were very well taken care of. We are so looking forward to your adventure with us! Enjoy it!
we will come back to you
i was happy to work with you.
You are efficient and fast
clients were very happy with your service
18 listopada 2024
Odpowiedź od Metropolitan Touring
Dear Aveiro, Thank you very much for your comment. We are glad to hear that you were very well taken care of. We are so looking forward to your adventure with us! Enjoy it!
The booking agent
The booking agent, Paulina, was wonderful and very thoughtful and answered all my questions.
8 listopada 2024
Odpowiedź od Metropolitan Touring
Dear Haniz, thank you very much for your excellent review. We are glad to hear Paulina took great care of you. We look forward to your next adventure with us!
Great staff!
Diego was very helpful in finding us a trip that fit our schedule and still did everything we wanted to do!
13 listopada 2024
Odpowiedź od Metropolitan Touring
Dear Tim, thank you very much for your excellent review. We are glad to hear Diego took great care of you. We look forward to your next adventure with us!
Very responsive and provided detailed…
Very responsive and provided detailed answers and information.
12 listopada 2024
Odpowiedź od Metropolitan Touring
Dear Judy, thank you for your wonderful rating! We're excited to be part of your travel memories and hope to see you again soon. Safe travels!
Odpowiedź od Metropolitan Touring
Dear Guest, thank you for your wonderful rating! We're excited to be part of your travel memories and hope to see you again soon. Safe travels!
Go to the Galapagos with Metropolitan Touring
Excellent service provided by our destination expert and team. All my questions were promptly answered. They were courteous and helpful during the entire booking process. Perfect price point for the 7 day 6 night Galapagos cruise as compared to other travel companies.
6 listopada 2024
Odpowiedź od Metropolitan Touring
Dear Guest, thank you for sharing your experience with us! We’re delighted to hear that our destination expert and team were able to assist you promptly and courteously throughout the booking process. We look forward to welcoming you on board for an unforgettable journey!
Good service
29 października 2024
Odpowiedź od Metropolitan Touring
Dear Bill,
Thank you very much for your excellent rating. We are glad to hear that took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Odpowiedź od Metropolitan Touring
Dear Joel,
Thank you very much for your excellent rating. We are glad to hear that took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Domenica was amazing to work with
Domenica was amazing to work with - so helpful, patient, quick to respond to emails and willing to jump on a call! Metropolitan Touring is a great company to work with!
29 października 2024
Odpowiedź od Metropolitan Touring
Dear Guest,
Thank you very much for your excellent rating. We are glad to hear that Domenica took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Diego Zapata made the process smooth!
Diego Zapata made the process smooth, explaining every detail and meeting all our demands and changes of plans. Highly recommended!
18 października 2024
Odpowiedź od Metropolitan Touring
Dear Michael,
Thank you very much for your excellent rating. We are glad to hear that Diego Zapata took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Very helpful tour arranger
21 października 2024
Odpowiedź od Metropolitan Touring
Dear Hazel,
Thank you very much for your excellent rating. We are glad to hear that took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Alberto was amazing and very…
Alberto was amazing and very knowledgeable. He answered all my questions and found the perfect tour for us.
22 października 2024
Odpowiedź od Metropolitan Touring
Dear Rita,
Thank you very much for your excellent rating. We are glad to hear that Alberto took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
If you need help in the Travel business; just ask Rosa
My experience was great because of the splendid work of Rosa Mena. I wish all businesses had people like her. It would make life go so smoothly.
18 października 2024
Odpowiedź od Metropolitan Touring
Dear Michael,
Thank you very much for your excellent rating. We are glad to hear that Rosa Mena took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Great Service
Quick response, very informative and professional. Telephoned us directly to discuss our options.
18 października 2024
Odpowiedź od Metropolitan Touring
Dear Brenda,
Thank you very much for your excellent rating. We are glad to hear took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Very flexible in meeting our schedule…
Very flexible in meeting our schedule needs.
9 października 2024
Odpowiedź od Metropolitan Touring
Dear Jill,
Thank you very much for your excellent rating. We are glad to hear took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Odpowiedź od Metropolitan Touring
Dear Houlahan,
Thank you very much for your excellent rating. We are glad to hear took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Odpowiedź od Metropolitan Touring
Dear Ian,
Thank you very much for your excellent rating. We are glad to hear took care of all your needs. We look forward to you enjoying your adventure with us!
Best regards.
Doświadczenie Trustpilot
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