Melisa Altamirano has been exceptional throughout the planning of my Galápagos trip. She is responsive, patient and highly knowledgeable, and she has taken the time to understand exactly what I wanted... Zobacz więcej
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Incredible La Pinta cruise of Galapagos South and Western itinerary. Staff satisfied every request to the point of having to be more careful about comments made. Henry, one of our naturalists, instill... Zobacz więcej
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Diego provided excellent service, and I would rate him 10/10. He was very supportive throughout the process and gave us detailed, helpful information about our Galapagos trip. He also made a genuine e... Zobacz więcej
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We have had a wonderful experience working with Rosa Mena on planning our trip. Rosa not only answered questions via email, but she also made herself available for us to speak on the phone. She answer... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At Metropolitan Touring, we’ve been crafting life-changing journeys across Ecuador, the Galápagos Islands, Colombia, and Peru since 1953. As South America’s leading DMC, we connect travelers with nature, culture, and community, creating meaningful experiences that positively impact both people and the planet. Over seven decades, we've gathered thousands of unforgettable stories from our guests, each one as memorable, significant, and transformative as the next. Every journey fosters profound connections between the traveler, the places they visit, the people they travel with, and the people they meet. Ultimately, we are in the connections business—building experiences that inspire and transform. Let’s explore and transform, together. Explore the Galápagos with Our Premier Yachts For an unparalleled Galápagos adventure, we offer three exceptional yachts: Yacht La Pinta: A 48-passenger luxury vessel featuring 24 spacious cabins, a jacuzzi, fitness room, and a glass-bottom boat for unique marine life views. Metropolitan Touring Yacht Isabela II: An intimate 40-passenger yacht with 20 elegant cabins, offering sea kayaks, a glass-bottom boat, and a sun deck for panoramic views. Yacht Isabela Santa Cruz II: A modern 90-passenger ship with five spacious decks, featuring a science center, hot tubs, and multiple dining options. Crucero Santa Cruz Galápagos Encounter the Galápagos Big 15 Embark on a journey to witness the "Big 15" of the Galápagos—iconic species that define the archipelago's unique biodiversity. These include the Galápagos giant tortoise, blue-footed booby, flightless cormorant, and the only tropical penguin species, the Galápagos penguin.
SPIRIT, PASSION AND VISION
Napisane przez firmę
- OUR MISSION
- To transform the lives of our explorers through memorable experiences in destinations unique to their nature, history, and culture.
- OUR VISION
- To be the gold standard of excellence in the travel industry in South America.
- OUR COMMITMENT
- Given our origins in the fragile and globally important Galapagos Islands, from our company’s origins, we have sought to be conscientious stewards of the destinations in which we operate and responsible contributors to the well-being of the communities that form part of our value chain. Sustainability is part of our DNA, today embedded into every facet of our operations through the ESG framework and our commitment to creating positive impacts on both people and the planet.
Dane kontaktowe
Av de las Palmeras N45-74 y de las Orquideas, EC170513, Quito, Ekwador
- (+1) -855-500-0496
- info@metropolitan-touring.com
- www.metropolitan-touring.com
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4,9
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234 recenzji
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Exceptional service from Melisa
Melisa Altamirano has been exceptional throughout the planning of my Galápagos trip. She is responsive, patient and highly knowledgeable, and she has taken the time to understand exactly what I wanted rather than simply selling me a package. She has worked hard to find the right itinerary and value. Thoughtful, professional and genuinely caring service. I couldn’t recommend her more highly.
24 sierpnia 2026
Melissa my tour assistant has made this…
Melissa my tour assistant has made this entire process easy
24 sierpnia 2026
Odpowiedź od Metropolitan Touring
Thank you for your kind feedback!
We’re delighted to know that Melissa made the entire process easy and seamless for you. We truly appreciate your kind words and will be sure to share your feedback with her.
We look forward to assisting you again on your next journey.
Warm regards,
Metropolitan Touring
Planning and Booking went very smoothly
24 sierpnia 2026
Odpowiedź od Metropolitan Touring
Thank you for your kind feedback!
We’re delighted to know that the planning and booking process went smoothly. We truly appreciate your comments and look forward to assisting you again on your next journey.
Warm regards,
Metropolitan Touring
Odpowiedź od Metropolitan Touring
Thank you for your kind feedback!
We’re delighted to know that your experience was easy and seamless. We truly appreciate your comments and look forward to assisting you again on your next journey.
Warm regards,
Metropolitan Touring
Awesome Service
Excellent comprehension of what I was looking for and a tailor made itinerary created for me. Magical!
24 sierpnia 2026
Odpowiedź od Metropolitan Touring
Thank you for your kind feedback!
We’re delighted to know that our team understood what you were looking for and created a tailor-made itinerary that made your experience truly magical. We truly appreciate your comments and look forward to assisting you again on your next journey.
Warm regards,
Metropolitan Touring
Rosa was very patient and accommodating…
Rosa was very patient and accommodating to all the changes we needed to make during the planning phase.
21 sierpnia 2026
Odpowiedź od Metropolitan Touring
Thank you for your kind feedback!
We’re delighted to know that Rosa was patient and accommodating throughout the planning process. We truly appreciate your comments and look forward to assisting you again on your next journey.
Warm regards,
Metropolitan Touring
Love working with Maria!
Friendly and professional interactions, prompt replies and an understanding of what my clients wanted.
21 sierpnia 2026
Odpowiedź od Metropolitan Touring
Thank you for your kind feedback!
We’re delighted to know that María’s friendly and professional approach, prompt responses, and understanding of your clients’ needs made your experience a positive one. We truly appreciate your comments and look forward to assisting you again on your next journey.
Warm regards,
Metropolitan Touring
Odpowiedź od Metropolitan Touring
Thank you for your kind feedback!
We’re delighted to know that you appreciated the smooth booking process, clear communication, and prompt assistance from our team. We truly value your comments and look forward to assisting you again on your next journey.
Warm regards,
Metropolitan Touring
Odpowiedź od Metropolitan Touring
Thank you for your kind feedback!
We’re delighted to know that you appreciated our quick, reliable, and friendly service. We truly value your comments and look forward to assisting you again on your next journey.
Warm regards,
Metropolitan Touring
Working with Maria was wonderful
Working with Maria was wonderful! Her knowledge and expertise was truly appreciated. Looking forward to working with her again soon!
11 sierpnia 2026
Odpowiedź od Metropolitan Touring
Thank you for your kind feedback!
We’re delighted to know that María’s knowledge and expertise made your experience so positive. We truly appreciate your comments and will be happy to assist you again in planning your next unforgettable journey.
Warm regards,
Metropolitan Touring
Answered my many questions
Answered my many questions prior to booking in a clear and prompt fashion.
8 sierpnia 2026
Odpowiedź od Metropolitan Touring
Thank you for your kind feedback!
We’re delighted to know that our team was able to answer all your questions clearly and promptly, helping make your booking process smooth and easy. We truly appreciate your comments and look forward to helping you enjoy an unforgettable journey.
Warm regards,
Metropolitan Touring
⭐⭐⭐⭐⭐ Outstanding service and flawless organisation
We couldn’t be happier with our experience booking our Galápagos trip through Metropolitan Touring (Metro Journeys).
From the very beginning, everything was organised professionally and seamlessly. They arranged our accommodation at Finch Bay Galapagos Hotel, all transfers, and our daily yacht excursions, and every detail was perfectly coordinated. Having everything taken care of allowed us to completely relax and enjoy our holiday.
A very special thank you to Anddy, who was exceptional throughout the entire process. He was knowledgeable, professional, incredibly organised, and always quick to respond to our questions. His recommendations and attention to detail gave us complete confidence that our trip was in excellent hands.
Every transfer ran smoothly, every excursion was well organised, and the overall experience exceeded our expectations. It was clear that Metropolitan Touring has extensive experience operating in the Galápagos, and that expertise showed throughout our journey.
We’re so glad we entrusted our trip to Metropolitan Touring. They helped create one of the most memorable holidays we’ve ever had, and we would happily book with them again in the future.
Thank you to Anddy and the entire Metropolitan Touring team for making our Galápagos adventure so effortless and unforgettable. Highly recommended!
22 lipca 2026
Opinia niezależna
Odpowiedź od Metropolitan Touring
Thank you for your wonderful review!
We are delighted to know that your Galápagos adventure exceeded your expectations and that every aspect of your journey was seamlessly coordinated. It is especially rewarding to hear your kind words about Anddy. We will be sure to share your compliments with him and the rest of our team.
Thank you for choosing Metropolitan Touring and for your recommendation. We look forward to welcoming you back for another unforgettable adventure in Ecuador.
Warm regards,
Metropolitan Touring
The proposal was complete and aligned…
The proposal was complete and aligned with my interests. The trip includes individual guides, which I am excited by. The pricing was reasonable
1 sierpnia 2026
Odpowiedź od Metropolitan Touring
Thank you for your kind feedback!
We're delighted to know that the proposal matched your interests and that you appreciated the personalized experiences included in your itinerary. We truly appreciate your comments and look forward to helping you enjoy an unforgettable journey.
Warm regards,
Metropolitan Touring
Galapagos
I evaluated many cruise options in the Galapagos. Carolina Escobar at Metropilitan was very patient and helpful.
30 lipca 2026
Odpowiedź od Metropolitan Touring
Thank you for your kind feedback!
We're delighted to know that Carolina Escobar provided you with patient and helpful assistance while planning your Galápagos trip. We truly appreciate your comments and hope to assist you again in planning your next adventure.
Warm regards,
Metropolitan Touring
Odpowiedź od Metropolitan Touring
Thank you for your kind feedback!
We're delighted to know you found the information helpful. We truly appreciate your comments and hope to assist you again in planning your next adventure.
Warm regards,
Metropolitan Touring
I appreciated Maria’s attention to our…
I appreciated Maria’s attention to our desires for a trip to the Galápagos. She kept in consistent communication with us and put together great options for us.
17 lipca 2026
Odpowiedź od Metropolitan Touring
Thank you for your kind feedback!
We're delighted to hear that Maria's attentive communication and personalized recommendations helped you plan your Galápagos trip with confidence. Providing tailored service and creating memorable travel experiences is at the heart of what we do, and we’ll be sure to share your kind words with her.
We look forward to welcoming you on an unforgettable adventure with Metropolitan Touring.
Warm regards,
Metropolitan Touring
Bucket list trip booking a pleasure!
The fact that Metropolitan actually owns most of the properties and ship in our itinerary adds a level of security with the booking. The booking agent, Melissa Altamirano, was very knowledgeable and a pleasure to work with.
15 lipca 2026
Odpowiedź od Metropolitan Touring
Thank you for your kind feedback!
We're delighted to hear that booking with Metropolitan Touring gave you confidence and peace of mind. It's especially rewarding to know that Melissa Altamirano's knowledge and personalized assistance made your planning experience enjoyable. We will be sure to share your kind words with her.
We look forward to welcoming you on an unforgettable adventure with Metropolitan Touring.
Warm regards,
Metropolitan Touring
Timely responses
Timely responses, significant support when we needed to delay the trip and proposed good alternatives.
12 lipca 2026
Odpowiedź od Metropolitan Touring
Thank you for your kind feedback!
We're delighted to hear that our team was able to provide timely support and assist you in finding suitable alternatives when your travel plans changed. Delivering personalized service and helping our guests every step of the way is at the heart of what we do.
We look forward to welcoming you on an unforgettable adventure with Metropolitan Touring.
Warm regards,
Metropolitan Touring
Booking process to Galapogos
It was very easy to deal with Diego Zapata, he assisted us through the reservation process, explained all other options we had. He was able to answere all of our quesitons. Thnak you
10 lipca 2026
Odpowiedź od Metropolitan Touring
Thank you for your kind feedback!
We're delighted to hear that Diego Zapata made your booking process smooth and enjoyable by providing clear guidance and answering all your questions. Providing personalized support is at the heart of what we do.
We look forward to welcoming you on an unforgettable adventure with Metropolitan Touring.
Warm regards,
Metropolitan Touring
Great to work with
Great to work with! They had as many questions for me as I had for them, and it was apparent that they wanted to ensure that we were getting the right experience.
9 lipca 2026
Odpowiedź od Metropolitan Touring
Thank you for your kind feedback!
We're delighted to know that our team helped you find the experience that best matched your expectations. Providing personalized guidance is at the heart of what we do.
We look forward to welcoming you on an unforgettable adventure with Metropolitan Touring.
Warm regards,
Metropolitan Touring
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